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M
maintenance
activities by component ........................................
preparing for ...................................................
Maintenance page, CallPilot Manager
Diagnostics section ..............................................
General section ....................................................
Maintenance section ............................................
purpose ................................................................
using ....................................................................
MAJ (fault status), what to do .....................................
MIN (fault status), what to do .....................................
multimedia channels, working with .............................
Multimedia Monitor, using .....................................
N
nbtstat command ........................................................
parameters and descriptions ................................
running from the operating system ......................
syntax ...................................................................
netstat command ........................................................
parameters and descriptions ................................
running from the operating system ......................
syntax ...................................................................
network LED ...............................................................
noncritical OS and switch diagnostics ........................
O
operating system
reinstalling ............................................................
system event log, viewing ....................................
OS and switch diagnostics, noncritical .......................
P
parts, obtaining replacement ......................................
PEP Maintenance utility ........................................
ping command ............................................................
parameters and descriptions ................................
running from the operating system ......................
syntax ...................................................................
power status LED .................................................
R
replacement parts, obtaining ......................................
reseller .........................................................................
Avaya CallPilot 202i Server Maintenance and Diagnostics
resources, troubleshooting .........................................
S
52
,
10
13
security event log
description ............................................................
51
server, 202i
51
startup failure
51
8051, what to do ............................................
51
CallPilot, what to do .......................................
49
Session Trace utility ..............................................
27
software
27
maintenance, preparing for ..................................
63
reinstalling ............................................................
,
50
63
startup
diagnostics ................................................
critical ............................................................
noncritical ......................................................
failure
41
8051, what to do ............................................
41
CallPilot, what to do .......................................
41
sequence, description ..........................................
41
Stop, description .........................................................
42
system
42
event log, viewing ................................................
42
problems, resolving ........................................
42
rebuild, performing ...............................................
21
system event log
26
description ............................................................
System Info tab ..........................................................
System Monitor ..........................................
Channel Monitor tab .............................................
Legend/Help tab ...................................................
10
System Info tab ....................................................
33
using ....................................................................
26
system utilities
Diagnostics Tool ...................................................
System Monitor ....................................................
13
T
,
65
68
37
TCP/IP diagnostics ..............................
37
arp ........................................................................
37
ipconfig .................................................................
37
nbtstat ..................................................................
,
19
20
netstat ..................................................................
ping ......................................................................
tracert ...................................................................
tracert command ...................................................
parameters and descriptions ................................
13
running from the operating system ......................
7
12
33
29
29
,
65
69
10
10
,
,
18
25
26
25
26
29
29
27
56
33
,
10
11
10
33
76
,
,
,
65
74
76
77
74
77
76
74
66
74
,
–
,
–
32
36
38
40
42
40
36
41
42
37
38
,
38
39
39
39
December 2010
91
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Table of Contents
Troubleshooting
