Avaya CallPilot 202i Manual page 90

customer service ..........................................................
D
diagnostics
critical startup .......................................................
failure codes .........................................................
integrated
running .....................................................
troubleshooting failures .................................
when to run ....................................................
last results
description .....................................................
viewing ..........................................................
noncritical OS and switch .....................................
startup ..................................................................
TCP/IP ...........................................
arp .................................................................
ipconfig ..........................................................
nbtstat ............................................................
netstat ............................................................
ping ................................................................
tracert ............................................................
Diagnostics section, Maintenance page .....................
diagnostics tool
CallPilot ..........................................................
diagrams
202i server
HEX display, location .....................................
LEDs, location ...............................................
display, HEX
codes ..............................................................
location .................................................................
distributor .....................................................................
documentation ..............................................................
E
Event Browser, using ..................................................
event log
system ..................................................................
event logs
application ............................................................
security .................................................................
types, description .................................................
viewing .................................................................
events
about ..............................................................
investigating .........................................................
F
FAIL (fault status), what to do .....................................
90 Avaya CallPilot 202i Server Maintenance and Diagnostics
failure codes, diagnostics ...........................................
7
fault management
alarm notification ..................................................
event processing ..................................................
25
G
27
General section, Maintenance page ...........................
,
57 58
58
57
H
62
hard drive
60
LED ......................................................................
26
hardware maintenance
18
components, replacing .........................................
, – , –
32 36 38 40 42
performing ............................................................
40
preparing for .........................................................
36
hardware problems, detecting ....................................
41
HEX display
42
codes ..............................................................
37
location on 202i server .........................................
38
purpose ................................................................
51
I
,
65 66
integrated diagnostics
running .................................................................
19
troubleshooting failures ........................................
19
when to run ..........................................................
ipconfig command ......................................................
,
23 24
flags and descriptions ..........................................
19
running from the operating system ......................
7
syntax ...................................................................
7
ipconfig default ...........................................................
L
49
LEDs
33
drive .....................................................................
location on 202i server .........................................
33
network ................................................................
33
power status ...................................................
33
purpose ................................................................
33
Legend/Help tab .........................................................
logs
,
46 49
event, viewing ......................................................
49
types, viewing ......................................................
27
27
46
46
51
22
12
10
10
47
,
23 24
19
18
58
58
57
36
36
36
36
36
22
19
21
,
19 20
18
77
33
33
December 2010