Master EC100 Owner's Manual page 91

Maintenance:
1. Wipe down all areas in the sweat path with a damp cloth after each workout.
2. If a squeak, thump, clicking or rough feeling develops the main cause is most likely one of two
reasons:
i. The hardware was not sufficiently tightened during assembly. All bolts that were
installed during assembly need to be tightened as much as possible. It may be
necessary to use a larger wrench than the one provided if you cannot tighten the
bolts sufficiently. I cannot stress this point enough; 90% of calls to the service
department for noise issues can be traced to loose hardware or the rear rails being
dirty.
ii. Dirt build-up on the rear rails and polyurethane wheels are also a source of noise.
Noise from build-up on the rails can cause a thumping sound that you would swear
is coming from inside the main body of the machine because noise travels, and is
amplified, in the tubing of the frame. Clean the rails and wheels with a lint free cloth
and rubbing alcohol. Stubborn build-up can be removed with your thumbnail or a
non-metallic scraper, like the back edge of a plastic knife.
iii. Lubrication of rails: Only lubricate the rails if there is a persistent squeaking from the
wheels. If there is no squeaking then it is preferable to not use lubrication as it will
attract dirt and dust onto the wheels and rails. After cleaning, apply a small amount
of lubricant on the rails with your fingers or a lint free cloth. You only need a thin coat
of lubrication, wipe off any excess.
3. If squeaks or other noises persist, check that the unit is properly leveled. There are 4 leveling
pads on the bottom of the rear rails, use a 14mm wrench (or adjustable wrench) to adjust the
levelers.
Maintenance Menu in console software:
The console has built in maintenance/diagnostic software. The software will allow you to change
the console settings from English to Metric and turn off the beeping of the speaker when a key is
pressed for example. To enter the Maintenance menu (may be called Engineering mode,
depending on version) press and hold down the Start, Stop and Enter keys. Keep holding the keys
down for about 5 seconds and the message window will display "ALTXXXX Engineering mode".
Press the enter button to access the menu below:
a. Key test (will allow you to test all the keys to make sure they are functioning)
b. Display test (tests all the display functions)
c. Functions (Press enter to access settings)
i. Sleep mode (Turn on to have the console power down automatically after
ii. Pause Mode (Turn on allow 5 minutes of pause, turn off to have the
iii. ODO reset (reset the odometer)
iv. Units (Set to English or Metric display readings)
v. Beep (Turn on or off the beep when a key is pressed)
vi. D/A test (tests the brake resistance)
vii. Elliptical or Bike (sets the console software calculations)
d. Security (Allows you to lock the keypad so no unauthorized use is allowed)
20 minutes of inactivity)
console pause indefinitely)
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