Using System Features; Using Alternate Or Scheduled Services; Preventing Some Calls From Being Made; Making Additional Telephones Ring - Nortel Enterprise Edge 2.0 Manual

Using System features

Using alternate or scheduled services

There are three types of Services to make your Enterprise Edge system handle calls
in a different way on different days and at different times of the day: Ringing
service, Restriction service and Routing service.
The installer customizes and programs all three services, and the six schedules
available to each service. The installer programs one telephone used to turn
Services on and off, and display what Services are in use. This specific telephone is
called the control telephone.

Preventing some calls from being made

Restriction service prevents a user from dialing some types of calls from a
telephone or from lines that are available at the telephone. The installer programs
restrictions.

Making additional telephones ring

Ringing service makes additional telephones ring for incoming calls on external
lines. For example, incoming external calls can ring at a security guard's telephone
during the night, or calls to one attendant can ring at another attendant's telephone
during lunch. Ringing service does not suppress your normal ringing assignment.

Changing the lines used by outgoing calls

Routing service allows you to assign alternate routes to calls. You can take
advantage of lower costs available on selected routes for some days and at some
times. Both the normal and alternate routes are programmed by your installer.

Turning Services on and off

Three programming settings: Manual, Automatic and Off, control how the system
uses different services and their schedules.
• Manual allows you to turn the service on and off at any time from a control
telephone using a feature code.
• Automatic allows you to use the pre-assigned stop and start time for a service.
You can start and stop the service by entering the appropriate feature code at a
control telephone. If you select this setting, you use the start and stop times
programmed by your installer.
• Off prevents the service from being activated.
P0911589 Issue 03 Enterprise Edge 2.0 Feature Programming Telephone Guide
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