Information About A Call On The Display; Call Information For A Specific Call; Displaying Call Information Before Or After Answering - Nortel Enterprise Edge 2.0 Manual

Information about a call on the display

If you subscribe to Call Display services from your local telephone company, one
line of information about an external caller appears on the display after you answer.
Depending on the setting and the external information available, either the caller's
name or telephone number appears on the display.
When you transfer an external call to another Enterprise Edge user, the same
information displays on the recipient's telephone.
Call Display information becomes available between the first and second ring of an
incoming call. If you answer before the Call Display information is available on
your display, and you press
name.
To use logging features with Call Display, see

Call Information for a specific call

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Call Information allows you to see information about incoming calls. This
information is more detailed than the Call Display information you can receive
automatically. For external calls, you can display the caller's name, telephone
number, and the line name. For an internal call, you can display the caller's name
and their internal number. You can see information for ringing, answered, or held
calls.
Call Information is available for calls after they have been transferred, forwarded
or rerouted in some way.
Names and numbers for external calls appear on the display when you have
subscribed to Call Display services from your telephone company.

Displaying Call Information before or after answering

To find out who is calling or to display information about your current call:
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1. Press
£
2. Press or
Call Display information appears between the first and second ring of an incoming
call. If you answer before the Call Display information appears on your display, and
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you press
P0911589 Issue 03
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Tip
Call Log displays the same information as Call Information, with the date and
time of the call, and the number of times the caller called.
.
VIEW
to display more information about an external call.
, you see only the line number or line name.
Enterprise Edge 2.0 Feature Programming Telephone Guide
Answering calls 19
, you see only the line number or line
Using Call Log on page 67.