What Line Indicators Mean; Rings You Can Hear; Answering Calls At A Prime Telephone; Telephone Displays - Nortel Enterprise Edge 2.0 Manual

16 Answering calls

What line indicators mean

¼
Flashing on and off for
equal lengths of time
¼
Flashing on and off
more quickly
¼
Flashing on for longer
than off
¼
On, not flashing
Off

Rings you can hear

A double beep occurs
every ten seconds
A long single ring
A shorter double ring
A brief single ring
Three beeps
descending in tone

Answering calls at a prime telephone

The Enterprise Edge system allows for a prime telephone for each line if needed.
Calls not answered at their normal destinations are transferred to the prime
telephone. The prime telephone is normally the attendant's telephone. The installer
or customer service representative programs a prime telephone for a line.

Telephone displays

DND from 221
DND transfer
DRT Line001
Line061 callback
CALLBACK
Line061 to prime
Line002>Line052
For other displays, see
Enterprise Edge 2.0 Feature Programming Telephone Guide
There is an incoming call on the line.
You have placed a call on hold.
A person has put a call on hold on that
line.
You are connected to the call on that
line or the line is in use.
The line is free.
A call has been camped to your telephone.
There is an external call on the line for you.
There is an internal call on the line for you or
a call is being transferred to you.
A call is redirected on one of your redirected
lines. You cannot answer this call.
You are receiving a priority call.
The person at telephone 221 has forwarded
a call to you using Do Not Disturb.
The system has transferred a call to you
from a telephone with Do Not Disturb turned
on.
No person answered this call so the system
transferred it to you.
A person has camped, parked or transferred
a call on line 061, but no one has answered
CALLBACK
the call. Press
to connect to the call.
There is no telephone that can receive a call
on line 061 so the system has transferred it
to you.
The call coming in on line 002 for target line
052 has come to you because Line 052 is
busy.
Common feature displays on page 121.
or the line button
P0911589 Issue 03