Using System Features; Using Alternate Or Scheduled Services; Preventing Certain Calls From Being Made; Making Additional Telephones Ring - Nortel Enterprise Edge Feature Programming Telephone Manual

Using System features

Using alternate or scheduled services

There are three types of Services to make your Enterprise Edge system handle calls
differently on different days and at different times of the day: Ringing service,
Restriction service and Routing service.
Each of the three services, and the six schedules available to each service, are
customized for you by your installer. They program which telephone is used to turn
Services on and off, and display what Services are in use. This is called the control
telephone.

Preventing certain calls from being made

Restriction service prevents a user from making certain kinds of calls from a
telephone or from lines that are available at the telephone. The restrictions are
programmed by your installer.

Making additional telephones ring

Ringing service makes additional telephones ring for incoming calls on external
lines. For instance, all incoming external calls can ring at a security guard's
telephone during the night, or calls to one attendant can ring at another attendant's
telephone during lunch. It does not suppress your normal ringing assignment.

Changing the lines used by outgoing calls

Routing service allows you to assign alternate routes to calls. In this way you can
take advantage of lower costs available on particular routes on certain days and at
certain times. Both the regular and alternate routes are programmed by your
installer.

Turning Services on and off

The master control for how different services and their schedules are used by your
system is in programming. There are three settings: Manual, Automatic and Off.
• Manual allows you to turn the service on and off at any time from a control
telephone using a feature code.
• Automatic allows you to use the preassigned stop and start time for a service.
You are able to start and stop the service by entering the appropriate feature
code at a control telephone. If you select this setting, you use the start and stop
times programmed by your installer.
• Off prevents the service from being activated.
You need to start a Unified Manager session to program this feature. See
Started on page 13 for more information.
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