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Chapter 8
Important troubleshooting information
Troubleshooting reference diagram
HN9400 Satellite Router Installation Guide
86
1038554-0001 Revision B
unless you are a qualified technician. Pressing this switch could cause the router to become
inoperable.
to restart the router using the Restart function in the System Control Center. When so instructed,
do not power cycle the router. Doing so will destroy data that may be useful for troubleshooting.
cycle the router, you should remove and then re-apply power. If the satellite router uses an
AC/DC power supply, disconnect the AC power cord from the power source (power strip, wall
outlet, or surge protector). If the satellite router uses a DC/DC power supply, disconnect the DC
input cable connector from the router's power supply. In either case (AC/DC or DC/DC), do not
unplug the power cord from the satellite router's rear panel. Doing so could result in static
electricity discharge that could shock you and/or damage the router.
If you need to use any of the troubleshooting procedures provided in this chapter, you may find
it useful to refer to
Figure 68: Troubleshooting reference diagram
shows all power and cable connections for a properly installed HN9400 satellite router.
Do not use the recessed rescue switch on the router's rear panel
This installation guide contains some procedures that instruct you
When this installation guide instructs you to power
Troubleshooting
on page 87. This diagram
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Table of Contents
Troubleshooting
