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Preparing for installation
Networking and Internet browser requirements
Related components
Antenna
Make sure the installer laptop is configured to support DHCP.
Note: The satellite router can be used with a Mac computer that meets these requirements,
but Mac computers are not supported as a tool for installing the satellite router.
• Ethernet port
• Ethernet NIC installed on at least one computer, 10/100 BaseT
• Ethernet cable (provided for consumer installations)
• A web browser such as Internet Explorer with proxy settings disabled
Connecting a network – If the customer wants to connect a network to the satellite router, this
requires an Ethernet hub or other such device. The customer must supply and configure the hub
and cables. Required IP address information is obtained during commissioning.
Static IP address – The computer can be configured to use a static IP address if the HughesNet
service plan provides for one or more static IP addresses. If the computer is configured to use a
specific static IP address, disable DHCP.
or connect the power supply to a power source until you are instructed to do so.
The satellite router is the indoor component of the satellite terminal. The terminal also includes
the (outdoor) antenna and IFL cables. This section presents information on the outdoor
components and other related equipment. For additional information, see the applicable documents
listed in
Table 3: Related installation documents
You must assemble and install the antenna before you install the satellite router. You point the
antenna as part of the router commissioning process.
outdoor antenna assembly. In the United States, the Federal Communications Commission (FCC)
requires professional installation and service of the antenna assembly because it transmits radio
frequency (RF) energy.
The HN9400 satellite router can be used with a 0.74 m, 0 .98 m, 1.2 m, or 1.8 m two-way satellite
antenna. The antenna assembly is shipped in a separate box.
The main source of information on the antenna is the antenna installation guide. Each antenna
model has its own installation guide. If you do not have the antenna installation guide, find the
required antenna model on the Installation Reference Sheet or installation specification; then
locate the installation guide for that model on your installation support web site.
Do not connect the power supply to the satellite router,
on page 13.
Only a trained professional installer should install the
HN9400 Satellite Router Installation Guide
1038554-0001 Revision B
Chapter 2
11
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Table of Contents
Troubleshooting
