Printronix P8000 Series Administrator's Manual page 270

Line matrix printers cartridge ribbon printer series
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Displayed Message
SDSC CARD
NOT SUPPORTED
Remove SD Card
SECURITY VIOLATION*
SECURITY KEY NOT
DETECTED
SF ERROR
SHUT DRVR CIR*
See User Manual
SHUTL INV CMD*
SHUTL INV PARM*
SHUTL OVR SPEED*
SHUTTLE JAM
SHUTTLE STALL
270
Table 23 LCD Message Troubleshooting Table (ASCII)
Can User
Correct?
Yes
No
No
No
No
No
No
No
Yes
Yes
Explanation
The printer has been
powered up with an
SDSC card, and SDSC
cards (< 4 GB) are not
supported.
Security code of PAL on
controller board does not
match code of firmware
on the controller board.
The security key is not
present or has failed.
Structured Field Error.
Application software has
violated structured data
field parameters.
The shuttle driver circuit
on the controller board is
drawing too much
current.
Shuttle Invalid
Command. Firmware
error on controller board.
Shuttle Invalid
Parameter. Firmware
error on controller board.
The shuttle is oscillating
too rapidly.
No shuttle movement or
shuttle moving at the
wrong speed.
The shuttle is not moving.
Solution
Power down, remove SD
card, and insert an SDHC
card in the printer.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Not a printer problem. Have
the system administrator
correct applications data or
configuration.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Check for obstruction to
shuttle, a twisted ribbon, or
platen lever closed too tightly.
If fault source is not apparent,
contact your authorized
1
service representative.
Set the platen lever to match
the thickness of paper, but not
too tightly. Check and adjust
the platen gap. Inspect the
ribbon mask for deformation
that snags and interferes with
shuttle movement. If fault
source is not apparent,
contact your authorized
1
service representative.

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