Table Of Contents - Avaya callpilot 1002rp Hardware Installation

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Maintenance and diagnostics (150 pages)

Table of Contents

Chapter 1: Customer service....................................................................................................9

Getting technical documentation.......................................................................................................................9

Getting product training.....................................................................................................................................9

Getting help from a distributor or reseller..........................................................................................................9

Getting technical support from the Avaya Web site........................................................................................10

Chapter 2: 1002rp server description....................................................................................11

In this chapter..................................................................................................................................................11

Server features................................................................................................................................................11

Introduction......................................................................................................................................................11

Server dimensions and weight........................................................................................................................11

Environmental specifications...........................................................................................................................12

Front panel features (front view without the front bezel).................................................................................12

Alarm board.....................................................................................................................................................13

Rear panel diagram.........................................................................................................................................13

Overhead view of empty server showing PCI and ISA connectors.................................................................14

Slot assignments.............................................................................................................................................15

Introduction.....................................................................................................................................................15

Slot definition and slot numbering...................................................................................................................16

Network connectivity.......................................................................................................................................17

Introduction.....................................................................................................................................................17

Reference Documents....................................................................................................................................18

Sample network setup: Meridian 1..................................................................................................................20

Sample network setup: Communication Server 1000.....................................................................................21

Switch connectivity..........................................................................................................................................22

CallPilot ELAN subnet and Avaya server subnet setup..................................................................................22

Meridian 1 or Communication Server 1000 systems......................................................................................22

Network requirements.....................................................................................................................................22

Remote access connectivity............................................................................................................................23

Supported peripheral devices.........................................................................................................................23

Introduction.....................................................................................................................................................23

Chapter 3: Preparing for installation.....................................................................................25

In this chapter..................................................................................................................................................25

Installation overview........................................................................................................................................25

Introduction.....................................................................................................................................................25

Installation checklist........................................................................................................................................25

Conventions for warnings................................................................................................................................27

Unpacking the 1002rp server..........................................................................................................................28

Introduction.....................................................................................................................................................28

What is next?..................................................................................................................................................28

Removing the front bezel and server cover....................................................................................................29

Introduction.....................................................................................................................................................29

What is next?..................................................................................................................................................31

Inspecting the server interior...........................................................................................................................31

Introduction.....................................................................................................................................................31

Chapter 4: Power supply installation....................................................................................33

In this chapter..................................................................................................................................................33

Avaya CallPilot

1002rp Server Hardware Installation

Contents

December 2010