Srx240 Services Gateway Chassis Serial Number And Agency Labels; Center; Figure 25: Location Of Srx240 Serial Number And Agency Labels - Juniper SRX240 Hardware Manual

SRX240 Services Gateway Chassis Serial Number and Agency Labels

SRX240 Services Gateway Mini-Physical Interface Module Serial Number Label
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Information You Might Need to Supply to Juniper Networks Technical Assistance Center
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Copyright © 2015, Juniper Networks, Inc.
The SRX240 Services Gateway has a serial number ID label and an agency label located
on the back of the chassis as shown in

Figure 25: Location of SRX240 Serial Number and Agency Labels

Mini-Physical Interface Modules (Mini-PIMs) are field-replaceable on the SRX240 Services
Gateway. Each Mini-PIM has a unique serial number. The serial number label is located
on the right side of the Mini-PIM, when the Mini-PIM is horizontally oriented (as it would
be installed on the device).
The exact location might be slightly different on different Mini-PIMs, depending on the
placement of components on the Mini-PIM.
Packing the SRX240 Services Gateway and Components for Shipment on page 128
Return Procedure for the SRX240 Services Gateway on page 125
Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 127
If you are returning a services gateway or hardware component to Juniper Networks for
repair or replacement, obtain a Return Materials Authorization (RMA) number from
Juniper Networks Technical Assistance Center (JTAC).
When requesting support from JTAC by telephone, be prepared to provide the following
information:
Your existing case number, if you have one
Details of the failure or problem
Type of activity being performed on the services gateway when the problem occurred
Configuration data displayed by one or more show commands
Your name, organization name, telephone number, fax number, and shipping address
Return Procedure for the SRX240 Services Gateway on page 125
Chapter 19: Contacting Customer Support and Returning Components
Figure 25 on page 127.
127