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7462
Error
code or
message
243.67
Pick motor overspeed
failure
Source = Media tray 3
243.68
Pick motor stop error
Source = Media tray 3
243.69
Pick motor control
failure.
Source = Media tray 3
2-48
Service Manual
Error contents
The pick motor does not rotate
at the specified speed.
Pick motor stop error detected
by options tray x
The pick motor does not reach
the proper operating speed at
the specified time.
Description/Action
Possible repair actions
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to
"Pick arm
assembly removal" on
page
4-29.
6. Replace system card
assembly if problem
remains. Go to
"System
card assembly removal"
on page
4-50.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to
"Pick arm
assembly removal" on
page
4-29.
6. Replace system card
assembly if problem
remains. Go to
"System
card assembly removal"
on page
4-50.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to
"Pick arm
assembly removal" on
page
4-29.
6. Replace system card
assembly if problem
remains. Go to
"System
card assembly removal"
on page
4-50.
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