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Media damage

Leading edge
Trailing edge
Step
1
Check printer installation placement.
Check the installation surface for irregularities.
Check for missing printer foot.
Is the setup surface normal?
2
Check the media feed.
Remove the media tray assembly.
Properly load media in the media tray assembly.
Properly install the media tray assembly in the printer.
Re-print the defective image.
Does the error continue?
3
Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
4
Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
5
Check the alignment assembly for proper adjustment.
Go to
"Alignment assembly adjustment" on
page
4-3.
Does the problem remain?
Check
Yes
Go to step 2.
Correct the
installation
placement.
Go to step 3.
Problem solved.
Go to step 4.
Problem solved.
Go to step 5.
Replace the
transfer roll
assembly.
Go to
"Transfer
roll assembly
removal" on
page
4-56.
Go to step 6.
Replace the
alignment
assembly.
Go to Go to
"Alignment
assembly
removal" on
page
4-21.
Diagnostic information
7462
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Mb780Mps5500

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