Lexmark MB2770 User Manual
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MB2770, MX721, MX722, MX725,
XM5365, XM5370
User's Guide
June 2018
www.lexmark.com
Machine type(s):
7464
Model(s):
036, 037, 096, 336, 337, 388, 396, 836

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Table of Contents

Troubleshooting

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Summary of Contents for Lexmark MB2770

  • Page 1 MB2770, MX721, MX722, MX725, XM5365, XM5370 User's Guide June 2018 www.lexmark.com Machine type(s): 7464 Model(s): 036, 037, 096, 336, 337, 388, 396, 836...
  • Page 2: Table Of Contents

    Contents Contents Safety information..................7 Conventions................................7 Product statements..............................7 Learning about the printer................. 10 Finding information about the printer......................10 Selecting a location for the printer......................... 11 Printer configurations............................12 Attaching cables..............................14 Using the control panel............................ 15 Understanding the status of the power button and indicator light............16 Setting up and using the home screen applications......
  • Page 3 Contents Enabling Magnification mode........................26 Adjusting the Voice Guidance speech rate....................26 Using the keyboard on the display.......................26 Enabling spoken passwords or personal identification numbers............26 Loading paper and specialty media............27 Setting the size and type of the specialty media..................27 Configuring Universal paper settings......................27 Loading the 250‑...
  • Page 4 Contents Copying multiple pages onto a single sheet....................47 Creating a copy shortcut..........................47 E-mailing...................... 49 Setting up the e‑mail function........................49 Configuring e‑mail settings..........................49 Sending an e-mail..............................49 Creating an e-mail shortcut..........................50 Faxing......................51 Setting up the printer to fax..........................51 Sending a fax..............................56 Scheduling a fax..............................
  • Page 5 Contents FTP..................................110 USB Drive................................114 Network/Ports..............................120 Security................................132 Reports................................140 Help..................................141 Troubleshooting..............................141 Printing the Menu Settings Page........................141 Securing the printer..................142 Locating the security slot..........................142 Erasing printer memory..........................142 Erasing printer hard disk memory....................... 142 Encrypting the printer hard disk........................142 Restoring factory default settings........................143 Statement of Volatility.............................
  • Page 6 Contents Troubleshooting..................193 Network connection problems........................193 Hardware options problems......................... 195 Issues with supplies............................196 Paper feed problems............................198 Printing problems............................200 Faxing problems..............................232 Scanning problems............................235 Contacting customer support........................239 Upgrading and migrating................240 Hardware................................240 Software................................253 Firmware................................253 Notices.......................255 Index......................270...
  • Page 7: Safety Information

    CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
  • Page 8 Safety information CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord.
  • Page 9 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
  • Page 10: Learning About The Printer

    Finding information about the printer What are you looking for? Find it here Initial setup instructions: See the setup documentation that came with the printer or go to http://support.lexmark.com. • Connecting the printer • Installing the printer software More setup and instructions for using the printer: Information Center—Go to...
  • Page 11: Selecting A Location For The Printer

    Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Go to http://support.lexmark.com. support: Note: Select your country or region, and then • Documentation select your product to view the appropriate support site.
  • Page 12: Printer Configurations

    CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
  • Page 13 Learning about the printer You can configure your printer by adding optional 250‑, 550‑, or 2100‑sheet trays. For more information, see “Installing the 250‑ or 550‑sheet tray” on page 249 “Installing the 2100‑sheet tray” on page 250. Basic model Automatic document feeder (ADF) tray ADF bin Standard bin Multipurpose feeder...
  • Page 14: Attaching Cables

    Learning about the printer Configured model Optional 2100‑sheet tray Caster base Optional 250‑ or 550‑sheet trays When using optional trays: • Always use a caster base when the printer is configured with a 2100‑sheet tray. • The 2100‑sheet tray must always be at the bottom of a configuration and may be paired with only one optional 250‑...
  • Page 15: Using The Control Panel

    Learning about the printer Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing. Use the Power cord socket Connect the printer to a properly grounded electrical outlet. USB printer port Connect the printer to a computer.
  • Page 16: Understanding The Status Of The Power Button And Indicator Light

    Learning about the printer Use the Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for five seconds. • Set the printer to Sleep or Hibernate mode. •...
  • Page 17: Setting Up And Using The Home Screen Applications

    Setting up and using the home screen applications Setting up and using the home screen applications Note: These applications are supported only in some printer models. Using the home screen Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
  • Page 18: Customizing The Home Screen

    Setting up and using the home screen applications Touch Shortcut Center Organize all shortcuts. App Profiles Access application profiles. Scan Profiles Scan and save documents directly to the computer. Scan and save documents directly to an FTP server. Bookmarks Organize all bookmarks. Change Language Change the language on the display.
  • Page 19: Using Shortcut Center

    Setting up and using the home screen applications Using Shortcut Center From the home screen, touch Shortcut Center, and then select a printer function. Touch Create Shortcut, and then configure the settings. Touch Save, and then type a unique shortcut name. Apply the changes.
  • Page 20: Creating A Cloud Connector Profile

    Touch Create, and then take note of the authorization code. Note: The authorization code is valid only for 24 hours. Open a web browser, and then go to https://lexmark.cloud-connect.co. Click Next, and then accept the Terms of Use. Enter the authorization code, and then click Connect.
  • Page 21: Using Qr Code Generator

    Setting up and using the home screen applications Note: For information on how to configure the application and its security settings, see the Device Quotas Administrator’s Guide. Using QR Code Generator You may need administrative rights to access the application. Open a Web browser, and then type the printer IP address in the address field.
  • Page 22: Creating Folders

    Setting up and using the home screen applications • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Bookmark Setup > Add Bookmark, and then type a unique name for the bookmark. Select an Address protocol type, and then do one of the following: •...
  • Page 23: Adding Groups

    Setting up and using the home screen applications Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Address Book.
  • Page 24 Setting up and using the home screen applications Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Address Book.
  • Page 25: Setting Up And Using The Accessibility Features

    Setting up and using the accessibility features Setting up and using the accessibility features Activating Voice Guidance From the control panel Press and hold the 5 key until you hear a voice message. Select OK. From the keyboard Press and hold the 5 key until you hear a voice message. Press Tab to navigate the focus cursor to the OK button, and then press Enter.
  • Page 26: Enabling Magnification Mode

    Setting up and using the accessibility features Enabling Magnification mode From the control panel, press and hold the 5 key until you hear a voice message. Select Magnification mode. Select OK. For more information on navigating a magnified screen, see “Navigating the screen using gestures”...
  • Page 27: Loading Paper And Specialty Media

    Loading paper and specialty media Loading paper and specialty media Setting the size and type of the specialty media The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following: From the home screen, navigate to: Settings >...
  • Page 28 Loading paper and specialty media Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper.
  • Page 29 Loading paper and specialty media • Do not slide paper into the tray. • To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator. • When loading letterhead, do either of the following: One‑sided printing Two‑sided printing •...
  • Page 30: Loading The 2100-Sheet Tray

    Loading paper and specialty media Loading the 2100‑sheet tray CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 31 Loading paper and specialty media Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the guide into its designated slot, and then press until it clicks into place.
  • Page 32 Loading paper and specialty media Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded. If the A5 length guide is still attached, then remove it. If the guide is not attached, then proceed to step d on page Place the A5 length guide in its holder.
  • Page 33 Loading paper and specialty media Squeeze, and then slide the length guide to the correct position for the size of the paper being loaded. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side facedown. •...
  • Page 34: Loading The Multipurpose Feeder

    Loading paper and specialty media One‑sided printing Two‑sided printing Insert the tray. Note: Press down the paper stack while inserting the tray. From the printer control panel, set the paper size and paper type from the control panel to match the paper loaded.
  • Page 35: Linking Trays

    Loading paper and specialty media Adjust the guide to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load paper with the printable side faceup. • When loading letterhead, do either of the following: One‑sided printing Two‑sided printing •...
  • Page 36 Loading paper and specialty media Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Settings >...
  • Page 37: Paper Support

    98 x 225 mm (3.9 x 8.9 in.) A5 long edge feed (LEF) is recommended over A5 short edge feed (SEF). Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability. Envelopes are not supported on Lexmark MX725.
  • Page 38: Supported Paper Types

    A5 long edge feed (LEF) is recommended over A5 short edge feed (SEF). Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability. Envelopes are not supported on Lexmark MX725. Supported paper types...
  • Page 39: Supported Paper Weights

    Paper support Paper type Standard Optional Multipurpose feeder Two‑sided printing 550‑sheet tray, 2100‑sheet tray optional 250‑ or 550‑sheet tray Preprinted Colored paper Light Heavy Rough/Cotton Custom type [x] To prevent transparencies from sticking together, print up to 20 pages only. Print the succeeding pages after three minutes.
  • Page 40 Paper support Paper type and weight Standard Optional Multipurpose feeder Two‑sided printing 550‑sheet 2100‑sheet tray, optional tray 250‑ or 550‑sheet tray Paper labels ² 180 g/m (48‑lb bond) Integrated forms ² 140–175 g/m (37–47‑lb bond) Integrated forms ² 75–135 g/m (20–36‑lb bond) Envelopes...
  • Page 41: Printing

    Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
  • Page 42: Printing From A Flash Drive

    Printing Printing from a mobile device using AirPrint AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified printer. Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer models. From the home screen of your mobile device, launch a compatible application.
  • Page 43: Supported Flash Drives And File Types

    Printing Supported flash drives and file types Flash drives • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attaché (16GB and 32GB) Notes: – The printer supports high‑speed USB flash drives with full‑speed standard. –...
  • Page 44: Configuring Confidential Jobs

    Printing Configuring confidential jobs From the home screen, touch Settings > Security > Confidential Print Setup. Configure the settings. Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name are deleted. Confidential Job Set the amount of time before confidential jobs are automatically deleted from the printer Expiration...
  • Page 45: Printing From A Cloud Connector Profile

    Printing For Macintosh users With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the print options or Copies & Pages menu, choose Job Routing. Select the print job type (Confidential, Repeat, Reserve, or Verify). If the print job is confidential, then assign a user name and a four‑digit PIN.
  • Page 46: Copying

    Copying Copying Making copies Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. From the home screen, touch Copy, and then specify the number of copies. If necessary, adjust the copy settings.
  • Page 47: Reducing Or Enlarging Copies

    Copying Reducing or enlarging copies Load an original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Copy > Scale > specify a scale value Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto.
  • Page 48 Copying From the Shortcut Type menu, select Copy, and then configure the settings. Apply the changes.
  • Page 49: E-Mailing

    E-mailing E-mailing Setting up the e‑mail function Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 50: Creating An E-Mail Shortcut

    E-mailing Creating an e-mail shortcut Note: You may need administrative rights to create a shortcut. Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 51: Faxing

    Faxing Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function that you plan to set up later, and then select Continue.
  • Page 52 Faxing Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).
  • Page 53 Faxing Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
  • Page 54 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non‑RJ11 wall jack...
  • Page 55 Faxing Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.
  • Page 56: Sending A Fax

    Faxing Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls >...
  • Page 57: Scheduling A Fax

    Faxing For Macintosh users With a document open, choose File > Print. Select the printer and enter the recipient number. If necessary, configure other fax settings. Send the fax job. Scheduling a fax Load the original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Fax >...
  • Page 58: Adjusting The Fax Darkness

    Faxing Adjusting the fax darkness Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Fax, and then enter the needed information. Adjust the Darkness setting. Send the fax job. Viewing a fax log Note: You may need administrative rights to view the fax logs.
  • Page 59: Scanning

    Scanning Scanning Scanning to an FTP server Load the original document into the ADF tray or on the scanner glass. From the home screen, touch FTP, and then enter the needed information. If necessary, configure other FTP settings. Send the FTP job. Creating an FTP shortcut Note: You may need administrative rights to create a shortcut.
  • Page 60: Scanning To A Fax Server

    Scanning Touch Scan to USB and adjust the settings if necessary. Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen. Scan the document. Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device.
  • Page 61 Scanning Select a cloud service provider, and then select a profile. Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector profile” on page If necessary, select a folder. Touch Scan. If necessary, change the scan settings. Touch Scan.
  • Page 62: Understanding The Printer Menus

    • Remote Operator Panel Restore Factory Defaults • • Notifications Maintenance • • Power Management Visible Home Screen Icons • • Information Sent to Lexmark About this Printer Print • • Layout • • Setup PostScript • • Quality •...
  • Page 63: Device

    Understanding the printer menus Help • • Print All Guides Information Guide • • Mono Quality Guide Media Guide • • Connection Guide Moving Guide • • Copy Guide Print Quality Guide • • E‑mail Guide Scan Guide • • Fax Guide Supplies Guide Troubleshooting...
  • Page 64 Understanding the printer menus Menu item Description Date and Time Configure the settings for Network Time Protocol (NTP). Network Time Protocol Notes: Enable NTP [On*] • Enable Authentication appears only in some printer NTP Server models. Enable Authentication • When Enable Authentication is set to MD5 key, Key ID and Password appear.
  • Page 65 Understanding the printer menus Remote Operator Panel Menu item Description External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote control panel. Don’t Allow* Allow Authentication Type Set the authentication type when accessing the VNC client server.
  • Page 66 Understanding the printer menus Menu item Description E‑mail Alerts Setup Enter the server port number of your secondary or backup SMTP server. E‑mail Setup Secondary SMTP Gateway Port Note: This menu item appears only in some printer models. 1–65535 (25*) E‑mail Alerts Setup Specify how long before the printer times out if the SMTP server does not respond.
  • Page 67 Understanding the printer menus Menu item Description E‑mail Alerts Setup Set whether credentials are required for user‑initiated e‑mails. E‑mail Setup Note: This menu item appears only in some printer models. User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password* Prompt user...
  • Page 68 Understanding the printer menus Menu item Description Error Prevention Set the printer to restart when an error occurs. Auto Reboot Auto Reboot Reboot when idle Reboot always* Reboot never Error Prevention Set the number of automatic reboots that the printer can perform.
  • Page 69 Understanding the printer menus Power Management Menu item Description Sleep Mode Profile Allow printing with the display turned off. Print With Display Off Display on when printing Allow printing with display off* Timeouts Set the idle time before the printer begins operating in Sleep mode.
  • Page 70 Send printer usage and performance information to Lexmark. Note: Information Send Time and User Information ‑ Level appear only Supplies and Page Usage (Anonymous) when you select any of the settings in Information Sent to Lexmark, Device Performance (Anonymous) except None of the Above. Device Interaction (Anonymous)
  • Page 71 Understanding the printer menus Menu item Description Speak Passwords/PINs Set the printer to read out loud passwords or personal identification numbers. Off* Note: This menu item appears only when a headphone or a speaker is attached to the printer. Speech Rate Set the Voice Guidance speech rate.
  • Page 72 Understanding the printer menus Menu item Description USB Configuration Set the USB port to run at full speed and disable its high‑speed capabilities. USB Speed Full Auto* Tray Configuration Set the printer to link the trays that have the same paper type and paper size settings.
  • Page 73 Understanding the printer menus Menu item Description Printer Emulations Set the printer to recognize and use the PPDS data stream. PPDS Emulation Off* Fax Configuration Set the fax chip to enter low‑power mode whenever the printer determines that it should. Fax Low Power Support Disable Sleep Permit Sleep...
  • Page 74 Understanding the printer menus Menu item Description Device Operations Erase messages that were remotely installed. Clear all remotely‑installed messages Device Operations Show existing error messages on the display after the printer remains inactive on the home screen for a length of time equal Automatically Display Error Screens to the Screen Timeout setting.
  • Page 75 Understanding the printer menus Out of Service Erase Menu item Description Out of Service Erase Show information on when the printer memory or hard disk was last sanitized. Memory Last Sanitized Hard Disk Last Sanitized Note: Hard Disk Last Sanitized appears only in printers with a hard disk installed.
  • Page 76: Print

    Understanding the printer menus Print Layout Menu item Description Sides Specify whether to print on one side or two sides of the paper. 1‑sided* 2‑sided Flip Style Determine which side of the paper (long edge or short edge) is bound when performing two‑sided printing.
  • Page 77 Understanding the printer menus Menu item Description Pages per Side Orientation Specify the orientation of a multiple‑page document when using Pages per Side. Auto* Landscape Portrait Pages per Side Border Print a border around each page image when using Pages per Side. None* Solid Copies...
  • Page 78 Understanding the printer menus Menu item Description Resource Save Determine what the printer does with downloaded resources, such as fonts and macros, when it receives a job that requires more than the Off* available memory. Notes: • When set to Off, the printer retains downloaded resources only until memory is needed.
  • Page 79 Understanding the printer menus Menu item Description Contrast Adjust the contrast of the printed output. 0 to 5 (0*) Gray Correction Adjust the contrast enhancement applied to images. Auto* Note: An asterisk (*) next to a value indicates the factory default setting. Job Accounting Note: This menu appears only when a printer hard disk is installed.
  • Page 80 Understanding the printer menus Menu item Description Log Action at Full Specify how the printer responds when disk usage reaches the maximum limit (100MB). None* E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post & Delete Current Log Post &...
  • Page 81 Understanding the printer menus PostScript Menu item Description Print PS Error Print a page that contains the PostScript error. Off* Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is flushed. Lock PS Startup Mode Disable the PostScript SysStart file.
  • Page 82 Understanding the printer menus Menu item Description Lines per Page Specify the number of lines of text for each page printed through the PCL® datastream. 1–255 Notes: • This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page.
  • Page 83 Understanding the printer menus HTML Menu item Description Font Name Set the font to use for HTML documents. [List of fonts] (Times*) Font Size Set the font size to use for HTML documents. 1–255 (12*) Scale Scale HTML documents. 1–400% (100*) Orientation Set the page orientation for HTML documents.
  • Page 84: Paper

    Understanding the printer menus Paper Tray Configuration Menu item Description Default Source Set the paper source for all print jobs. Tray [x] (1*) Note: Multipurpose Feeder only appears when Configure MP is set to Multipurpose Feeder Cassette. Manual Paper Manual Envelope Paper Size/Type Specify the paper size or paper type loaded in each paper source.
  • Page 85 Understanding the printer menus Menu item Description Portrait Width Set the portrait width of the universal paper. 3–52 inches (8.50*) 76–1321 mm (216*) Portrait Height Set the portrait height of the universal paper. 3–52 inches (14*) 76–1321 mm (356*) Feed Direction Set the printer to pick paper from the short edge or long edge direction.
  • Page 86: Copy

    Understanding the printer menus Media Types Menu item Description Plain Specify the texture, weight, and orientation of the paper loaded. Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [x] Copy Copy Defaults Menu item...
  • Page 87 Understanding the printer menus Menu item Description Sides (Duplex) Specify the scanning behavior based on the original document. 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Separator Sheets Specify whether to insert blank separator sheets when printing.
  • Page 88 Understanding the printer menus Menu item Description Header/Footer Apply a header or footer on the printed output. Top left Top middle Top right Bottom left Bottom middle Bottom right Overlay Specify the overlay text printed on each page of the copy job. Confidential Copy Draft...
  • Page 89 Understanding the printer menus Menu item Description Background Removal Adjust the amount of background visible on a scanned image. Background Detection Note: If you want to remove the background color from the original document, Level then set Background Detection to Content‑based. If you want to remove image noise from a photo, then set Background Detection to Fixed.
  • Page 90: Fax

    Understanding the printer menus Fax Mode Menu item Description Fax Mode Select a fax mode. Analog* Fax Server Disabled Note: An asterisk (*) next to a value indicates the factory default setting. Analog Fax Setup General Fax Settings Menu item Description Fax Name Identify your fax machine.
  • Page 91 Understanding the printer menus Menu item Description Caller ID Show the telephone number of the person sending the fax. Alternate Fax Number Masking Specify the format for masking an outgoing fax number. Off* From Left From Right Digits to Mask Specify the number of digits to mask in an outgoing fax number.
  • Page 92 Understanding the printer menus Menu item Description Orientation Specify the orientation of the original document. Portrait* Landscape Sides Specify the page orientation of text and graphics when scanning a two‑sided document. Off* Long Edge Short Edge Content Type Improve the output result based on the content of the original document. Text* Text/Photo Photo...
  • Page 93 Understanding the printer menus Menu item Description Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color. None* Green Blue Default Red Threshold 0–255 (128*) Default Green Threshold 0–255 (128*) Default Blue Threshold 0–255 (128*) Contrast Set the contrast of the output.
  • Page 94 Understanding the printer menus Admin Controls Menu item Description Automatic Redial Adjust the number of redial attempts based on the activity levels of recipient fax machines. 0–9 (5*) Redial Frequency Increase the time between redial attempts to increase the chance of sending fax successfully.
  • Page 95 Understanding the printer menus Menu item Description Confirm Fax Number Ask the user to confirm the fax number. Off* Dial Prefix Set a dialing prefix. Dialing Prefix Rules Establish a dialing prefix rule. Prefix Rule [x] Note: An asterisk (*) next to a value indicates the factory default setting. Fax Receive Settings Menu item Description...
  • Page 96 Understanding the printer menus Menu item Description Fax Footer Time Stamp Print the time stamp at the bottom of each page from a received fax. Receive* Print Holding Faxes Hold received faxes from printing until they are released. Held Fax Mode Off* Always On Manual...
  • Page 97 Understanding the printer menus Menu item Description Manual Answer Code Manually enter a code on the telephone number pad to begin receiving fax. 0–9 (9*) Notes: • This menu item appears only when the printer shares a line with a telephone.
  • Page 98 Understanding the printer menus Fax Cover Page Menu item Description Fax Cover Page Configure the settings for the fax cover page. Off by Default* On by Default Never Use Always Use Include To field Off* Include From field Off* From Include Message Field Off* Message:...
  • Page 99 Understanding the printer menus Menu item Description Log Paper Source Specify the paper source for printing logs. Tray [x] (1*) Multipurpose Feeder Logs Display Identify the sender by remote fax name or fax number. Remote Fax Name* Dialed Number Enable Job Log View a summary of all fax jobs.
  • Page 100 Understanding the printer menus Menu item Description Reply Address Specify a reply address for sending fax. Subject Specify the fax subject and message. Message Enable analog receive Set the printer to receive analog faxes. Off* Note: An asterisk (*) next to a value indicates the factory default setting. Fax Server E‑mail Settings Menu item Description...
  • Page 101 Understanding the printer menus Menu item Description Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail. None* Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password...
  • Page 102: E-Mail

    Understanding the printer menus Menu item Description Content Source Improve the output result based on the source of the original document. Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Fax Resolution Set the fax resolution. Standard* Fine Super Fine Ultra Fine...
  • Page 103 Understanding the printer menus Menu item Description Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server. Secondary SMTP Gateway Port Enter the server port number of your secondary or backup SMTP server. 1–65535 (25*) SMTP Timeout Set the time before the printer times out if the SMTP server does not respond.
  • Page 104 Understanding the printer menus Menu item Description Device Userid Specify the user ID and password to connect to the SMTP server. Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol. NTLM Domain Specify the domain name for the NTLM security protocol. Disable "SMTP server not set Hide the “SMTP server not set up”...
  • Page 105 Understanding the printer menus Menu item Description PDF Settings Set the PDF format of the scanned image. PDF Version 1.5* Archival Version A‑1a* A‑1b Highly Compressed Off* Secure Off* Searchable Off* Archival (PDF/A) Off* Content Type Improve the output result based on the content of the original document. Text Text/Photo* Photo...
  • Page 106 Understanding the printer menus Menu item Description Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness Adjust the darkness of the scanned image. -4 to 4 (0*) Orientation Specify the orientation of text and graphics on the page.
  • Page 107 Understanding the printer menus Menu item Description JPEG Quality Set the quality of a JPEG‑format scanned image. Best for content* Notes: 5–95 • 5 reduces the file size, but lessens the image quality. • 95 provides the best image quality, but produces a large file size. Contrast Specify the contrast of the output.
  • Page 108 Understanding the printer menus Admin Controls Menu item Description Max E‑mail Size Set the allowable file size for each e‑mail. 0–65535 (0*) Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its allowable file size. Note: You can type up to 1024 characters.
  • Page 109 Understanding the printer menus Menu item Description Log Paper Source Specify the paper source for printing logs. Tray [x] (1*) Multipurpose Feeder Custom Job Scanning Turn on scanning of custom jobs by default. Off* Note: This menu item appears only when a hard disk is installed. Scan Preview Show the scan preview on the display.
  • Page 110: Ftp

    Understanding the printer menus FTP Defaults Menu item Description Format Specify the file format for the scanned image. PDF (.pdf)* Note: The menu items may vary depending on your printer model. TIFF (.tif) JPEG (.jpg) XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) Global OCR Settings Configure the settings for optical character recognition (OCR).
  • Page 111 Understanding the printer menus Menu item Description Content Source Improve the output result based on the source of the original document. Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Color Specify the color when scanning an image. Black and White Gray Color*...
  • Page 112 Understanding the printer menus Advanced Imaging Menu item Description Color Balance Adjust the amount of toner used for each color in scan output. -4 to 4 (0*) Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color.
  • Page 113 Understanding the printer menus Menu item Description Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 (0*) Scan Edge to Edge Allow edge‑to‑edge scanning of the original document. Off* Sharpness Adjust the sharpness of a scanned image.
  • Page 114: Usb Drive

    Understanding the printer menus Menu item Description FTP Bit Depth Enable the Text/Photo mode to have smaller file sizes by using 1‑bit image. 1 bit Note: This menu item appears only when Color is set to Gray. 8 bit* Custom Job Scanning Turn on scanning of custom jobs by default.
  • Page 115 Understanding the printer menus Menu item Description PDF Settings Set the PDF format for the scanned image. PDF Version 1.5* Archival Version A‑1a* A‑1b Secure Off* Archival (PDF/A) Off* Content Type Improve the output result based on the content of the original document. Text Text/Photo* Graphics...
  • Page 116 Understanding the printer menus Menu item Description Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation Specify the orientation of text and graphics on the page. Portrait* Landscape Original Size Set the paper size of the original document. [List of paper sizes] Notes: •...
  • Page 117 Understanding the printer menus Menu item Description JPEG Quality Set the quality of a JPEG‑format image. Best for content* Notes: 5–95 • 5 reduces the file size, but lessens the image quality. • 90 provides the best image quality, but produces a large file size. Contrast Specify the contrast of the output.
  • Page 118 Understanding the printer menus Admin Controls Menu item Description Text Default Set the quality of text on a scanned image. 5–95 (75*) Text/Photo Default Set the quality of text or photo on a scanned image. 5–95 (75*) Photo Default Set the quality of a photo on a scanned image. 5–95 (75*) Use Multi‑Page TIFF Choose between single- and multiple‑page TIFF files.
  • Page 119 Understanding the printer menus Menu item Description Sides Specify whether to print on one side or two sides of the paper. 1‑Sided* 2‑Sided Flip Style Determine which side of the paper (long edge or short edge) is bound when performing two‑sided printing. Long Edge* Short Edge Note: Depending on the option selected, the printer automatically offsets each...
  • Page 120: Network/Ports

    Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter. Menu item Description Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant.
  • Page 121 Understanding the printer menus Menu item Description Setup On Printer Panel Configure the Wi‑Fi connection using the control panel. Choose Network Note: 802.1x - RADIUS can be configured only from the Embedded Add Wi‑Fi Network Web Server. Network Name Network Mode Infrastructure Wireless Security Mode Disabled*...
  • Page 122 Understanding the printer menus Menu item Description WPA2/WPA Personal Enable Wi‑Fi security through Wi-Fi Protected Access (WPA). Note: This menu item appears only when the Wireless Security Mode is set to WPA2/WPA-Personal. Set Pre‑Shared Key Set the password for secure Wi‑Fi connection. WPA2-Personal Enable Wi‑Fi security through WPA2.
  • Page 123 Understanding the printer menus Menu item Description PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
  • Page 124 Understanding the printer menus Menu item Description IPv6 Set the network adapter to accept the automatic IPv6 address configuration entries provided by a router. Stateless Address Autoconfiguration IPv6 Specify the DNS server address. DNS Server Address IPv6 Assign the IPv6 address. Manually Assigned IPv6 Address IPv6...
  • Page 125 Understanding the printer menus Menu item Description Energy Efficient Ethernet Reduce power consumption when the printer does not receive data from the Ethernet network. Note: An asterisk (*) next to a value indicates the factory default setting. TCP/IP Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Set Hostname...
  • Page 126 Understanding the printer menus Menu item Description WINS Server Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Allow the BOOTP to assign a printer IP address. Off* Restricted Server List Specify an IP address for the TCP connections. Notes: •...
  • Page 127 Understanding the printer menus Menu item Description SNMP Version 3 Configure SNMP version 3 to install and update the printer security. Enabled Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password Authentication Hash SHA1* Minimum Authentication Level No Authentication, No Privacy Authentication, No Privacy Authentication, Privacy*...
  • Page 128 Understanding the printer menus Menu item Description Pre‑Shared Key Authenticated Configure the authenticated connections of the printer. Connections Note: These menu items appear only when Enable IPSec is set to Host [x] Address Certificate Authenticated Connections Host [x] Address[/subnet] Address[/subnet] Note: An asterisk (*) next to a value indicates the factory default setting.
  • Page 129 Understanding the printer menus HTTP/FTP Settings Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Enable HTTP Server Access the Embedded Web Server to monitor and manage the printer. Enable HTTPS Configure the Hypertext Transfer Protocol Secure (HTTPS) settings. Enable FTP/TFTP Send files using FTP.
  • Page 130 Understanding the printer menus Menu item Description Packet Size (kbytes) Set the packet size for data transmission. 0–64000 (0*) Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.
  • Page 131 Understanding the printer menus Menu item Description Options Allow the registered user and other users on the same subnet to send jobs to the printer locally. Enable Local Discovery Options Verify authenticity of the peer certificate to connect to your Google account.
  • Page 132: Security

    Understanding the printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Modify Address Book Manage Shortcuts Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Color Printing Flash Drive Scan Copy Function Copy Color Printing...
  • Page 133 Understanding the printer menus Menu item Description Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Configuration Operator Panel Lock Import/Export All Settings Out of Service Erase Apps Control access to printer applications. New Apps Card Copy Scan Center Scan Center Custom 1...
  • Page 134 Understanding the printer menus Menu item Description Add User Create local accounts to manage access to the printer functions. User Name/Password User Name Password User Name/Password Accounts Add User User Name Accounts Add User Password Accounts Add User PIN Accounts Add User Schedule USB Devices Menu item...
  • Page 135 Understanding the printer menus Menu item Description Remote Syslog Facility Specify a facility code that the printer uses when sending log events to a remote 0 ‑ Kernel Messages server. 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑...
  • Page 136 Understanding the printer menus Menu item Description E‑mail Log Cleared Alert Send e‑mail notification to the administrator when a log entry is deleted. Off* E‑mail Log Wrapped Alert Send e‑mail notification to the administrator when the log becomes full and begins to overwrite the oldest entries.
  • Page 137 Understanding the printer menus Login Restrictions Menu item Description Login failures Specify the number of failed login attempts before the user gets locked out. 1–10 (3*) Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 1–60 minutes (5*) Lockout time Specify the lockout duration.
  • Page 138 Understanding the printer menus Menu item Description Reserve Job Expiration Set the expiration time that the printer stores print jobs for printing at a later time. Off* 1 Hour 4 Hours 24 Hours 1 Week Require All Jobs to be Held Set the printer to hold all print jobs.
  • Page 139 Understanding the printer menus Menu item Description Stored on hard disk Delete all files stored on the printer hard disk. 1 Pass Erase* 3 Pass Erase 7 Pass Erase Note: An asterisk (*) next to a value indicates the factory default setting. Mobile Services Management AirPrint Enable functions in the AirPrint software feature.
  • Page 140: Reports

    Understanding the printer menus Reports Menu Settings Page Menu item Description Menu Settings Page Print a report that contains the printer menus. Device Menu item Description Device Information Print a report that contains information about the printer. Device Statistics Print a report about printer usage and supply status. Profile List Print a list of profiles that are stored in the printer.
  • Page 141: Help

    Understanding the printer menus Menu item Description Fax Call Log Print a report about the last 100 attempted, received, and blocked calls. Note: This menu item appears only when Enable Job Log is set to On. Network Menu item Description Network Setup Page Print a page that shows the configured network and wireless settings on the printer.
  • Page 142: Securing The Printer

    Securing the printer Securing the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
  • Page 143: Restoring Factory Default Settings

    Securing the printer Notes: • To avoid loss of data, do not turn off the printer during the encryption process. • This process can take from several minutes to more than an hour, making the printer unavailable for other tasks. •...
  • Page 144: Maintaining The Printer

    Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Adjusting the speaker volume Adjusting the default internal speaker volume The speaker volume will reset to default value after the session is logged out, when the printer wakes from Sleep or Hibernate mode, or after a power‑on reset.
  • Page 145 Maintaining the printer Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS) Before you begin, make sure that: • The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the documentation that came with your access point. •...
  • Page 146: Setting Up Serial Printing (Windows Only)

    Maintaining the printer Update the IP address. Apply the changes. For Macintosh users From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP. Type the IP address in the address field. Apply the changes.
  • Page 147: Cleaning Printer Parts

    Maintaining the printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
  • Page 148 Maintaining the printer Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad • Scanner glass • Scanner glass pad...
  • Page 149 Maintaining the printer Open door E. Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad in door E • ADF glass in door E Close door E, and then close the scanner cover.
  • Page 150: Ordering Parts And Supplies

    Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
  • Page 151 Program toner cartridge This toner cartridge is available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. This toner cartridge is supported only in MX722 and MX725 printer models. XM5365 and XM5370 Return Program toner cartridges...
  • Page 152 58D0Z00 58D0Z0E 58D0ZA0 * This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. Ordering a maintenance kit To identify the supported fuser type, open door A, and then remove the toner cartridge and the imaging unit.
  • Page 153 Maintaining the printer Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. • The separator assembly, fuser, pick roller assembly, and transfer roller are included in the maintenance kit and can be ordered individually and replaced if necessary. •...
  • Page 154: Replacing Parts And Supplies

    Maintaining the printer Automatic document feeder maintenance kit Item Part number ADF maintenance kit 41X2351 Configuring supply notifications Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 155 Maintaining the printer Remove the used toner cartridge. Unpack the new toner cartridge, and then shake it to redistribute the toner. Insert the new toner cartridge. Close the door. Replacing the imaging unit Open door A. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 156 Maintaining the printer Remove the toner cartridge. Remove the used imaging unit. Unpack the new imaging unit, and then shake it to redistribute the toner.
  • Page 157 Maintaining the printer Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
  • Page 158 Maintaining the printer CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 159 Maintaining the printer Insert the new fuser until it clicks into place. Lock the fuser. Close the door.
  • Page 160 Maintaining the printer Replacing the hot roll fuser Remove the standard bin cover. Open door C. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 161 Maintaining the printer Unlock the hot roll fuser. Remove the used hot roll fuser. Unpack the new hot roll fuser. Insert the new hot roll fuser until it clicks into place. Lock the hot roll fuser. Close the door.
  • Page 162 Maintaining the printer Install the standard bin cover. Replacing the transfer roller Open door A. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 163 Maintaining the printer Remove the toner cartridge. Remove the imaging unit. Remove the used transfer roller. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 164 Maintaining the printer Unpack the new transfer roller. Insert the new transfer roller until it clicks into place. Insert the imaging unit. Insert the toner cartridge. Close the door.
  • Page 165 Maintaining the printer Replacing the pick roller Remove the tray. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the used pick roller. Unpack the new pick roller.
  • Page 166 Maintaining the printer Install the new pick roller. Insert the tray. Replacing the pick roller in the multipurpose feeder Open the multipurpose feeder. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 167 Maintaining the printer Remove the used pick roller. Unpack the new pick roller.
  • Page 168 Maintaining the printer Install the new pick roller. Close the multipurpose feeder. Replacing the ADF pick roller Turn off the printer. Open door D.
  • Page 169 Maintaining the printer Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the ADF pick roller cover. Remove the used ADF pick roller.
  • Page 170 Maintaining the printer Unpack the new ADF pick roller. Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands. Insert the new ADF pick roller until it clicks into place.
  • Page 171 Maintaining the printer Insert the ADF pick roller cover until it clicks into place. Close the door. Turn on the printer. Replacing the ADF feed roller Turn off the printer. Open door D. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 172 Maintaining the printer Remove the ADF pick roller cover. Remove the used ADF feed roller. Unpack the new ADF feed roller. Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  • Page 173 Maintaining the printer Insert the new ADF feed roller until it clicks into place.
  • Page 174 Maintaining the printer Insert the ADF pick roller cover until it clicks into place. Close the door. Turn on the printer. Replacing the ADF separator roller Turn off the printer. Open door D. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 175 Maintaining the printer Remove the ADF separator roller cover. Remove the used ADF separator roller. Unpack the new ADF separator roller. Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  • Page 176 Maintaining the printer Insert the new ADF separator roller until it clicks into place. Insert the ADF separator roller cover until it clicks into place.
  • Page 177 Maintaining the printer Close the door. Turn on the printer. Replacing the ADF torque limiter Turn off the printer. Open door D. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the ADF separator roller cover.
  • Page 178 Maintaining the printer Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands. Remove the used ADF torque limiter. Unpack the new ADF torque limiter. Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  • Page 179 Maintaining the printer Insert the ADF separator roller until it clicks into place. Insert the ADF separator roller cover until it clicks into place.
  • Page 180: Moving The Printer

    • Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support.
  • Page 181: Saving Energy And Paper

    Use the preview feature to see how the document looks like before printing it. • Print one copy of the document to check its content and format for accuracy. Recycling Recycling Lexmark products To return Lexmark products for recycling: Go to www.lexmark.com/recycle. Select the product you want to recycle.
  • Page 182 The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
  • Page 183: Clearing Jams

    Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
  • Page 184: Identifying Jam Locations

    Clearing jams • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. •...
  • Page 185: Paper Jam In Trays

    Clearing jams Jam locations Door C Trays Multipurpose feeder Door A Standard bin Automatic document feeder Paper jam in trays Remove the tray. Warning—Potential Damage: A sensor inside the optional tray is easily damaged by static electricity. Touch a metal surface before removing the jammed paper in the tray. Remove the jammed paper.
  • Page 186 Clearing jams Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 187 Clearing jams Pull out the duplex unit. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the duplex unit.
  • Page 188: Paper Jam In Door C

    Clearing jams Insert the imaging unit. Insert the toner cartridge. Close the door. Paper jam in door C Open door C. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper from any of the following areas: Note: Make sure that all paper fragments are removed.
  • Page 189: Paper Jam In The Standard Bin

    Clearing jams • Fuser area • Below the fuser area • Duplex area Close the door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 190: Paper Jam In The Multipurpose Feeder

    Clearing jams Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Flex, fan, and align the paper edges before loading. Reload paper.
  • Page 191: Paper Jam In The Automatic Document Feeder

    Clearing jams Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open door D. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the jammed paper.
  • Page 192 Clearing jams Open door E. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door E, and then close the scanner cover.
  • Page 193: Troubleshooting

    Troubleshooting Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Go to step 2. Install a supported browser. Check if you are using a supported browser: • Internet Explorer® version 11 or later • Microsoft Edge • Safari version 6 or later •...
  • Page 194 Troubleshooting Action Step 6 Go to step 7. Contact your administrator. Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 The problem is Contact customer solved. support. Access the Embedded Web Server. Did the Embedded Web Server open? Unable to read flash drive Action Step 1...
  • Page 195: Hardware Options Problems

    Troubleshooting Checking the printer connectivity From the home screen, touch Settings > Reports > Network > Network Setup Page. Check the first section of the network setup page, and confirm that the status is connected. If the status is not connected, then the LAN drop may be inactive, or the network cable may be malfunctioning.
  • Page 196: Issues With Supplies

    Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the internal option is available in the print driver. Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
  • Page 197 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
  • Page 198: Paper Feed Problems

    Troubleshooting Paper feed problems Envelope seals when printing Action Contact The problem is Use envelopes that have been stored in a dry environment. customer solved. Note: Printing on envelopes with high moisture content can seal the support. flaps. Resend the print job. Does the envelope seal when printing? Collated printing does not work Action...
  • Page 199 Troubleshooting Action Step 2 The problem is Contact customer solved. support. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. Set the paper size and type to match the paper loaded in the linked trays. Print the document.
  • Page 200: Printing Problems

    Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages?
  • Page 201 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Remove any packing material that is left on the imaging unit. Remove the toner cartridge, and then remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 202 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print dark? Step 2 Go to step 3.
  • Page 203 Troubleshooting Action Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document. Is the print dark? Step 7 Go to step 8.
  • Page 204 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are fine lines not printed correctly?
  • Page 205 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document. Is the paper folded or wrinkled? Step 3 Contact...
  • Page 206 Action Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 207 Troubleshooting Action Step 6 Go to step 7. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
  • Page 208 Troubleshooting Incorrect margins Action Step 1 The problem is Go to step 2. solved. Adjust the paper guides to the correct position for the paper loaded. Print the document. Are the margins correct? Step 2 The problem is Contact customer solved.
  • Page 209 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print light? Step 2 Go to step 3.
  • Page 210 Troubleshooting Action Step 5 Go to step 6. The problem is solved. Remove the toner cartridge, and then remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems.
  • Page 211 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print mottled? Step 2 Go to step 4.
  • Page 212 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the paper curled? Step 2 Go to step 3.
  • Page 213 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded. •...
  • Page 214 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 215 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
  • Page 216 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 217 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
  • Page 218 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Does toner easily rub off? Step 2 Go to step 3.
  • Page 219 Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press navigate through the settings. Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one.
  • Page 220 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do vertical white lines appear on prints?
  • Page 221 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 222 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
  • Page 223 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
  • Page 224 Troubleshooting Vertical dark streaks with print missing Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press navigate through the settings. Action Step 1 Go to step 2.
  • Page 225 Contact customer The problem is support. solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document. Do vertical dark streaks with missing images appear on prints? Repeating defects Note: Before solving the problem, print the Print Quality Test Pages.
  • Page 226 Troubleshooting Confidential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
  • Page 227 Troubleshooting Slow printing Action Step 1 Go to step 2. The problem is solved. Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device. Is the printer printing slow? Step 2 Go to step 3.
  • Page 228 Troubleshooting Action Step 5 Go to step 6. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
  • Page 229 Print the document. Is the document printed? Step 5 The problem is Contact customer solved. support. Remove, and then reinstall the printer software. Note: The printer software is available at http://support.lexmark.com. Print the document. Is the document printed?
  • Page 230 Troubleshooting The printer is not responding Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 231 Troubleshooting Adjusting toner darkness From the control panel, navigate to: Settings > Print > Quality For non-touch-screen printer models, press to navigate through the settings. From the Darkness menu, adjust the setting. Apply the changes. Job prints from the wrong tray or on the wrong paper Action Step 1 Go to step 2.
  • Page 232: Faxing Problems

    Troubleshooting Faxing problems Cannot send or receive faxes Action Step 1 The problem is Go to step 2. solved. Resolve any error messages that appear on the display. Can you send or receive a fax? Step 2 The problem is Go to step 3.
  • Page 233 Troubleshooting Action Step 5 The problem is Go to step 6. solved. Check if the printer is connected to an analog phone service or to the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter.
  • Page 234 Troubleshooting Can receive but not send faxes Action Step 1 The problem is Go to step 2. solved. Load the original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact customer solved.
  • Page 235: Scanning Problems

    Troubleshooting Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Make sure that there are no print quality defects. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. Correct any print quality defects. For more information, see “Print quality is poor”...
  • Page 236 Troubleshooting Partial copies of document or photo Action Step 1 The problem is Go to step 2. solved. Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. Copy the document or photo. Is the document or photo copied correctly? Step 2 The problem is...
  • Page 237 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Open the scanner cover. Using a damp, soft, lint‑free cloth, wipe the ADF glass and the white underside of the ADF cover. Close the scanner cover. Do vertical streaks still appear on scanned documents? Step 2 Contact customer...
  • Page 238 Troubleshooting Scanner does not close Action Remove obstructions that keep the scanner unit open. The problem is Contact customer solved. support. Did the scanner unit close correctly? Scanning takes too long or freezes the computer Action Close all applications that are interfering with the scan. Contact customer The problem is...
  • Page 239: Contacting Customer Support

    Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
  • Page 240: Upgrading And Migrating

    Upgrading and migrating Upgrading and migrating Hardware Available internal options • Flash memory • Font cards • Firmware cards – Forms and Bar Code – PRESCRIBE – IPDS • Printer hard disk • Internal solutions port – Parallel 1284‑B Interface Card –...
  • Page 241 Upgrading and migrating Install any supported internal options. For more information, see the documentation that came with the option. Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 242 Upgrading and migrating Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card. Insert the memory card until it clicks into place. Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 243 Upgrading and migrating Installing an optional card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 244 Upgrading and migrating Note: The entire length of the connector on the card must touch and be flush against the controller board. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Close the access cover. Connect the power cord to the printer, and then to the electrical outlet.
  • Page 245 Upgrading and migrating Attach the hard disk, and then connect the hard disk interface cable to the controller board. Warning—Potential Damage: Do not touch or press the center of the hard disk. Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 246 Upgrading and migrating Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the internal solutions port (ISP) kit. Mounting bracket Thumbscrews...
  • Page 247 Upgrading and migrating If necessary, remove the printer hard disk. Insert the bracket into the board until it clicks into place. Attach the ISP to the bracket.
  • Page 248 Upgrading and migrating If necessary, attach the hard disk to the ISP. Remove the hard disk bracket. Connect the hard disk to the ISP. Warning—Potential Damage: Do not touch or press the center of the hard disk.
  • Page 249 Upgrading and migrating Close the access cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 250 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer.
  • Page 251 Upgrading and migrating Unpack the tray, and then remove all packing material. Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do not try to lift the printer and trays at the same time. Install the tray on the caster base.
  • Page 252 Upgrading and migrating Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 253: Software

    • From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
  • Page 254 Updating firmware Some applications require a minimum device firmware level to operate correctly. For more information on updating the device firmware, contact your Lexmark representative. From the Embedded Web Server, click Settings > Device > Update Firmware. Browse to locate the required flash file.
  • Page 255: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 256 Notices Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print and Google Chrome are trademarks of Google Inc. Macintosh, the Mac logo, and Safari are trademarks of Apple Inc.
  • Page 257 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 258 Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH...
  • Page 259 830 (MX721, XM5365); 890 (MB2770, MX722, from hard‑copy original documents. XM5370)); 810 (MX725) Scan The product is scanning hard‑copy documents. 75 (MX721, XM5365); 73 (MB2770, MX722, XM5370); 158 (MX725) Ready The product is waiting for a print job. Higher power usage: 41.5 (MX721, XM5365); 42 (MB2770, MX722, XM5370);...
  • Page 260 Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number: LEX-M14-002 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
  • Page 261 Notices If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 262 LEX-M14-002 A11-0160001JP Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :...
  • Page 263 Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models.
  • Page 264 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 265 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
  • Page 266 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
  • Page 267 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
  • Page 268 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
  • Page 269 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
  • Page 270: Index

    Index Index connecting to a wireless network bookmarks Numerics creating 21 using PIN method 145 2100‑sheet tray creating folders for 22 using Push Button method 145 installing 250 conservation settings loading 30 Eco‑Mode 181 hibernate mode 181 cannot open Embedded Web sleep mode 181 Server 193 About this Printer menu 75...
  • Page 271 Index creating folders enlarging copies 47 setting the date and time 56 for bookmarks 22 envelopes viewing a fax log 58 crooked print 213 loading 34 FCC notices 263 Customer Support environmental setting finding more information about using 21 Eco‑Mode 181 the printer 10 customer support environmental settings...
  • Page 272 HTTP/FTP Settings 129 loading 27, 34 HTTP/FTP Settings menu 129 Image 83 loading, 2100‑sheet tray 30 humidity around the printer 258 Information Sent to Lexmark 70 Lexmark Mobile Print IPSec 127 using 41 Job Accounting 79 LINE port 14 Layout 76...
  • Page 273 229 printing 195 replacing 166 slow printing 227 noise emission levels 256 placing separator sheets tray linking does not work 198 Non‑Lexmark supply 197 between copies unable to read flash drive 194 non‑volatile memory 143 copying 47 printer erasing 142...
  • Page 274 Device Quotas 20 saving toner 47 setting up e‑mail function 49 Scan Center recycling setting up fax setting up 19 Lexmark packaging 182 country‑ or region‑specific 53 Scan to Computer Lexmark products 181 standard telephone line setting up 60 toner cartridges 182...
  • Page 275 200 enabling 194 crooked or skewed print 213 using dark print 201 TCP/IP menu 125 genuine Lexmark parts 150 fine lines are not printed temperature around the genuine Lexmark supplies 150 correctly 203 printer 258 using Customer Support 21...
  • Page 276 Index Wi‑Fi Protected Setup 145 wireless networking 144 Wi‑Fi network deactivating 146 Wi‑Fi Protected Setup wireless network 145 wrinkled paper 204...

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