Chapter 6
Troubleshooting
This chapter describes how to isolate and diagnose problems with your Business
Policy Switch and covers the following topics:
•
•
The chapter topics lead you through a logical process for troubleshooting the
Business Policy Switch. For example, because LEDs provide visual indications
of certain problems, see Chapter 1 to understand the various states
your switch LEDs can exhibit during normal operation.
For more help in determining the problem,
describes symptoms and corrective actions
specific problems. Subsequent sections give step-by-step procedures to correct the
problems.
Interpreting the LEDs
Figure 135
describes the LEDs.
"Interpreting the
LEDs," next
"Diagnosing and correcting problems" on page 353
shows the Business Policy Switch LED display panel.
"Diagnosing and correcting
(Table
62) you can perform to resolve
Using the Business Policy Switch 2000 Version 2.0
349
(Table
61) that
problems"
Table 61