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50 Chapter 3 Configuring the management IP interface
3
Troubleshooting
If you cannot connect to the VPN Router 600 using your browser, check the
following items:
•
•
•
•
•
If you still cannot connect to the VPN Router 600 using a browser, connect a
terminal or PC to the gateway with the serial cable and check the management IP
address listed in the serial menu (see
on page
If you cannot resolve the problem, contact the Nortel Technical Solutions Center
closest to you (see
NN46110-308 02.01
For information about configuring the VPN Router 600, go to Nortel VPN
Router Configuration — Basic Features (NN46110-500).
Ensure that you entered the correct IP address in the browser window.
Type a known URL in the browser window to make sure that your network
connection is good.
Check that the management IP address that you configured is on the same
subnet as the physical LAN attached to the gateway.
Ensure that your PC is running a supported browser
configuration" on page
Check the physical connections on the VPN Router 600, especially the LAN
cable and the power cord.
45). Reconfigure the management IP address if necessary.
"How to get help" on page
49).
"Configuring the management IP address"
17).
(see"Testing the
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