Pitney Bowes DP50S Hardware Manual page 154

9. Troubleshooting
Duplex printing cannot be performed.
• Duplex printing is not supported for the following paper types: labels, Thin paper, cardstock, OHP
transparency, envelopes, thick paper ([Thick Paper 2], [Thick Paper 3]), coated paper, coated
paper: gloss print.
• Paper heavier than 161 g/m
With Windows 2000/XP/Vista, Windows Server 2003/2003 R2/2008, when doing aggregate prints or
bound prints.
• Check that the paper size and direction set in the [Menu] tab of the printer driver are the same
as those set in the application.
If the settings are not the same, change the settings of the printer driver.
Paper is not fed from the selected tray.
• When you are using a Windows operating system, the printer driver settings override those set
using the control panel. Set the desired input tray using the printer driver. See the printer driver
Help.
A printed image is different from the image on the computer's display.
• When you use some functions, such as enlargement and reduction, the layout of the image might
be different from that displayed in the computer display.
• You might have selected to replace True Type fonts with printer fonts in the printing process. To
print an image similar to the image on the computer, make the settings to print out True Type
fonts as an image.
See the printer driver Help.
It takes too much time to turn on the printer.
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• If the printer is turned off while it is still accessing the hard disk (for example: during file deletion),
the printer will require more time to power-up the next time it is turned on. To avoid this time
delay, do not turn the power off while it is in operation.
It takes too much time to resume printing.
• The data is so large or complex that it takes time to process it. If the Data In indicator is blinking,
the data is being processed. Just wait until it resumes.
• If an OHP transparency or glossy paper is being used, printing takes more time to start.
• The printer was in the Energy Saver mode. To resume from the Energy Saver mode, the printer
has to warm up, and this takes time until printing starts. To disable the Energy Saver mode,
select [Off] for [Energy Saver] in the [System] menu.
It takes too much time to complete the print job.
• Photographs and other data intensive pages take a long time for the printer to process, so simply
wait when printing such data.
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(40 lb.) is loaded. Change the paper for printing.
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