Troubleshooting - Pitney Bowes DA300 Operating Manual

Troubleshooting

Other Problems
(continued)
6-6
Problem Shuttle Jam
Reason: Envelope thickness lever is set too low for
material.
Solution: Open the back of the printer, and adjust the
media thickness lever. See page 3-13.
Reason: Lower rail shaft dirty.
Solution: Wipe lower rail shaft clean.
Problem Memory Card Error
Reason: The card was removed while the printer was
reading it.
Solution: Do not remove the card while the printer is in
use. If the card has been removed, insert the card,
turn the printer off, then turn the printer on
again.
Problem Out of Memory
Reason: The printer can run out of memory when
downloading fonts or graphics.
Solution: This generally means you're trying to use a
graphic (artwork) that's too big or you have too
many fonts or too large a font size. If the out-of-
memory message appears, try reducing the size
of your art and limiting the number and size of
your fonts. Then shut the printer OFF, then ON
and retry.