Print Quality Problems - Pitney Bowes DA300 Operating Manual

Print Quality
Problems
Problem No Print
Reason: Ink cartridge problem.
Solution: Purge ink cartridge.
Clean cartridge with soft cotton cloth and water.
Change to a new cartridge.
Problem Gray or Light Print
Reason: Ink supply is low.
Solution: Check adjustment of the media thickness lever
(page 3-13). If this fails to correct the problem,
replace ink cartridge (pages 2-13, 2-14).
Problem Address Smudging
Reason: Incorrect media thickness lever setting. Also, ink
may not dry on very high gloss material.
Solution: Check whether media thickness lever is adjusted
too low (page 3-13).
Try using less glossy material.
Problem Address Printing is not Sharp
Reason: Incorrect media thickness lever setting. Also,
unsuitable material.
Troubleshooting
6-3