Interface Problems - Pitney Bowes DA300 Operating Manual

Troubleshooting
Print Quality
Problems
(continued)
Interface
Problems
6-4
Problem Unwanted Bolding
Reason: Escape sequence turning on bold or bold selec-
tion in printer's menu options is set to bold.
Solution: Turn off bolding in software and/or turn bold
selection in printer menu OFF. See Appendix A
for instructions. If problem still exists, call Pitney
Bowes for service.
Problem Addresses "Walking"
Reason: Incorrect Address Setup.
Solution: Count carriage returns and line feeds and adjust
Lines Per Address to the same number.
Reason: Address Termination should be Form Feed.
Solution: Set Address Setup for 8 lines.
Check Line Termination: CR=CR, LF=LF.
Problem No Communications; Printer Does Not Respond
Reason: Incorrect print driver, bad cable, bad printer
controller board.
Solution: Use DA300 print driver; replace cable. Make sure
cable connections are tight. If the problem still
persists, call Pitney Bowes for service.