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IBM F80 Service Manual

IBM F80 Service Manual (471 pages)

Eserver pSeries 620 RS/6000 Enterprise Server

Brand: IBM | Category: Server | Size: 4.29 MB

Table of Contents

Table of Contents
3
Safety Notices

11
- Electrical Safety
  12
- Laser Safety Information
  12
  - Laser Compliance
    12
Data Integrity and Verification

15
About this Book

17
- Iso 9000
  17
- Online Publications
  17
- Related Publications
  17
- Trademarks
  18
Chapter 1. Reference Information

19
- Overview
  20
  - Bus Architecture
    21
  - Microprocessor
    21
  - Memory
    22
  - Media Drives
    22
  - Internal Hard Disk Drives
    22
  - Power Supply
    22
  - Keyboard
    22
  - Mouse
    22
  - Operator Panel
    23
  - Input/Output Ports
    23
  - Security Features
    23
- Data Flow with One-Way Processor
  24
- Data Flow with Two- to Six-Way Processor
  25
- Power Flow
  26
- Powering off and Powering on the System
  27
- Console Strategy
  28
- Power-On Self-Test
  28
- POST Indicators
  28
- POST Keys
  29
  - Key
    29
  - Key
    30
- System Unit Locations
  31
  - Front View
    31
  - Rear View
    32
  - System Board
    33
  - Operator Panel
    34
- System Memory
  34
  - One-Way Processor Memory Placement Rules
    34
  - Riser Card Memory Placement Rules
    35
- Logical and Physical Locations
  35
- Physical Location Codes
  35
  - Location Code Format
    35
  - Multiple FRU Callout Instructions
    36
- AIX Location Codes
  37
- Specifications
  48
  - Dimensions
    48
  - Weight
    49
  - Operating Environment
    49
  - Operating Voltage
    49
  - Heat Output (Maximum)
    49
  - Acoustics
    50
- External AC Power Cables
  50
- Service Inspection Guide
  51
Chapter 2. Diagnostics Overview

53
Chapter 3. Maintenance Analysis Procedures (Maps)

59
- Entry MAP
  59
- Quick Entry MAP
  60
  - Quick Entry MAP Table of Contents
    60
- MAP 1020: Problem Determination
  66
  - Purpose of this MAP
    67
- MAP 1520: Power
  71
  - Step 1520-1
    71
  - Step 1520-2
    72
  - Step 1520-3
    72
  - Step 1520-4
    73
  - Step 1520-5
    73
  - Step 1520-6
    74
  - Step 1520-7
    74
- MAP 1540: Minimum Configuration
  75
  - Purpose of this MAP
    75
- SSA Maintenance Analysis Procedures (Maps)
  93
  - Using SSA Maps
    95
- MAP 2010: SSA Hot-Swap Disk Drive-Start
  95
  - Step 2010-1
    95
  - Step 2010-2
    95
  - Step 2010-3
    96
  - Step 2010-4
    96
  - Step 2010-5
    96
  - Step 2010-6
    96
  - Step 2010-7
    96
  - Step 2010-8
    97
  - Step 2010-9
    97
  - Step 2010-10
    97
  - Step 2010-11
    97
  - Step 2010-12
    97
  - Step 2010-13
    98
- MAP 2323: SSA Hot-Swap Disk Drive Intermittent Link Verification
  98
  - Step 2323-1
    98
  - Step 2323-2
    98
  - Step 2323-3
    99
- MAP 2324: SSA Hot-Swap Disk Drive RAID
  99
Chapter 4. Checkpoints

101
- IPL Flow
  101
- Service Processor Checkpoints
  103
- Firmware Checkpoints
  109
- Boot Problems and Concerns
  120
  - Step 1
    120
  - Step 2
    120
  - Step 3
    121
  - Step 4
    121
  - Step 5
    122
Chapter 5. Error Code to FRU Index

123
- Four-Character Checkpoints
  123
- Operator Panel Replacement
  123
- Replacing the Network Adapter
  123
- Determining Location Code
  123
- Checkpoint and Error Code Index
  124
- Performing Slow Boot
  125
- Confirming Initial Error Code
  125
- Memory-Related Error Codes
  126
- Operator Panel Error Codes
  127
- SPCN Error Codes
  128
- Firmware Error Codes
  135
- Service Processor Error Codes
  156
- System Firmware Update Messages
  257
- Common Firmware Error Codes
  257
- Scan Log Dump Progress Codes
  264
- Problem Determination-Generated Error Codes
  265
Chapter 6. Loading the System Diagnostics in Service Mode

267
- Default Boot List and Service Mode Bootlist
  268
Chapter 7. Using the Service Processor

269
- Accessing the Service Processor Menus Locally
  270
- Accessing the Service Processor Menus Remotely
  270
- Saving and Restoring Service Processor Settings
  270
- Service Processor Menus
  270
- General User Menu
  271
- Menu Inactivity
  271
- Main Menu
  272
- Privileged User Menus
  272
- Service Processor Setup Menu
  274
- Passwords
  275
- System Power Control Menu
  278
- System Information Menu
  282
- Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus
  287
- Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus
  287
- Processor Card Memory DIMM Locations for Service Processor Menus
  288
- Power Control Network Utilities Menu
  289
- Language Selection Menu
  290
- Call-In/Call-Out Setup Menu
  291
- Modem Configuration Menu
  292
- Serial Port Selection Menu
  293
- Serial Port Speed Setup Menu
  293
- Telephone Number Setup Menu
  294
- Call-Out Policy Setup Menu
  295
- Customer Account Setup Menu
  296
- Service Processor Procedures in Service Mode
  296
- Service Processor Functions
  297
- Configuring and Deconfiguring Processors or Memory
  304
  - Run-Time CPU Deconfiguration (CPU Gard)
    305
- Service Processor System Monitoring - Surveillance
  305
  - System Firmware Surveillance
    305
  - Operating System Surveillance
    305
- Call-Out (Call-Home)
  306
  - Console Mirroring
    308
  - System Configuration
    308
- Service Processor Error Log
  309
- LCD Progress Indicator Log
  310
- Service Processor Operational Phases
  311
  - Pre-Standby Phase
    311
  - Bring-Up Phase
    312
  - Run-Time Phase
    313
  - Password Utilities
    316
  - Display Error Log
    317
  - Remote Initial Program Load Setup
    317
  - Adapter Parameters
    319
  - SCSI Utilities
    321
  - Select Console
    321
  - Multiboot
    322
  - Select Boot Devices
    323
  - Select Language
    325
  - OK Prompt
    325
Chapter 8 . Using System Management Services

325
- Exiting System Management Services
  325
Chapter 9. Removal and Replacement Procedures

327
- Handling Static-Sensitive Devices
  328
  - Removal and Replacement Procedures
    328
  - Covers
    329
  - Removing the Covers
    329
  - Replacing Covers
    332
- Removing Processor and Memory Riser Card Cover
  333
  - Replacing Processor and Memory Riser Card Cover
    333
- Hot-Pluggable Frus
  334
- Hot-Pluggable Options
  334
  - Stopping the System Unit
    334
- Disk Drive Options
  335
- PCI Adapter Options
  346
  - PCI Slot LED Definitions
    346
- Removing Adapter Cards
  347
  - Removing a Non-Hot-Pluggable PCI Adapter
    347
  - Removing a Hot-Pluggable PCI Adapter
    348
- Replacing Adapter Cards
  350
  - Replacing a Non-Hot-Pluggable PCI Adapter
    351
  - Replacing a Hot-Pluggable PCI Adapter
    352
- PCI Hot-Plug Manager Access
  354
  - Accessing Hot-Plug Management Functions
    354
  - PCI Hot-Plug Manager Menu
    355
- Fans and Fan Fillers
  356
  - Removal
    356
  - Replacement
    356
- Power Supplies
  356
  - Removal
    357
  - Replacement
    357
- Installing the Redundant Power and Cooling Option
  357
  - Installing a Redundant Fan
    357
  - Installing a Redundant Power Supply
    358
- Memory Riser Card and Processor Card
  360
  - Removing a Memory Riser Card or One-Way Processor Card
    360
  - Installing a Memory Riser Card or a One-Way Processor Card
    361
- Memory and Processor Card CEC Assembly
  362
  - Removal
    362
  - Replacement
    362
- System Memory Options
  363
  - Memory Placement with a One-Way Processor Card
    363
  - Memory Placement for a Memory Riser Card
    364
  - Memory Dimms
    364
  - Removing Memory Dimms
    364
  - Replacement
    366
  - Processor Card
    367
  - Removal
    367
  - Replacement
    367
  - Battery
    367
  - Removal
    368
  - Replacement
    368
- Operator Panel
  369
  - Removal
    369
- Operator Panel Cable
  371
  - Removal
    371
- PCI Adapter Dividers
  372
  - Removal
    372
  - Replacement
    372
- System Board Assembly
  372
- Internal Disk Drive Bays
  373
- SCSI and SSA Cabling Configurations
  384
- Replacing Non-Hot-Plug Drives
  388
Chapter 10. Parts Information

395
- Covers
  395
- Right Side
  396
- Left Side
  399
- Accessories
  402
  - Power Cords
    402
  - Keyboards and Mouse (White)
    404
  - Keyboards and Mouse (Black)
    406
Appendix A. Environmental Notices

409
- Product Recycling and Disposal
  409
- Environmental Design
  409
- Acoustical Noise Emissions
  409
- Declared Acoustical Noise Emissions
  409
Appendix B. Notices

411
Appendix C. Service Processor Setup and Test

413
- Service Processor Setup Checklist
  413
  - Testing the Setup
    414
  - Testing Call-In
    414
  - Testing Call-Out
    414
  - Serial Port Configuration
    415
Appendix D. Modem Configurations

417
- Sample Modem Configuration Files
  417
  - Generic Modem Configuration Files
    417
  - Specific Modem Configuration Files
    417
- Configuration File Selection
  418
  - Examples for Using the Generic Sample Modem Configuration Files
    420
  - Customizing the Modem Configuration Files
    420
  - IBM 7852-400 DIP Switch Settings
    421
  - Xon/Xoff Modems
    421
  - Ring Detection
    421
  - Terminal Emulators
    422
  - Recovery Procedures
    422
  - Transfer of a Modem Session
    422
  - Recovery Strategy
    423
  - Prevention Strategy
    424
- Modem Configuration Sample Files
  425
  - Sample File Modem_M0.Cfg
    425
  - Sample File Modem_M1.Cfg
    427
  - Sample File Modem_Z.cfg
    429
  - Sample File Modem_Z0.Cfg
    431
  - Sample File Modem_F.cfg
    433
  - Sample File Modem_F0.Cfg
    436
  - Sample File Modem_F1.Cfg
    439
Appendix E. SSA Problem Determination Procedures

443
- Disk Drive Module Power-On Self-Tests (Posts)
  443
- Adapter Power-On Self-Tests (Posts)
  443
Appendix F. SSA Software and Microcode Errors

445
- Service Request Numbers (Srns)
  445
  - SRN Table
    445
  - Using the SRN Table
    445
  - Software and Microcode Errors
    446
  - FRU Names and Abbreviations Used in the SRN Table
    446
- SSA Loop Configurations that Are Not Valid
  454
- SSA Location Code Format
  455
- SSA Loops and Links
  456
  - The SSA Adapter
    457
  - Disk Drive Module Strings
    457
  - Pdisks, Hdisks, and Disk Drive Module Identification
    457
  - Rules for SSA Loops
    458
  - Loops and Data Paths
    458
  - Index
    461

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IBM F80 Service Manual

IBM F80 Service Manual (471 pages)

RS/6000 Enterprise Server

Brand: IBM | Category: Server | Size: 9.26 MB

Table of Contents

Table of Contents
3
Safety Notices

11
- Electrical Safety
  12
- Laser Safety Information
  12
  - Laser Compliance
    12
Data Integrity and Verification

15
About this Book

17
- Online Publications
  17
- Related Publications
  17
Chapter 1. Reference Information

19
- Overview
  20
  - Bus Architecture
    21
  - Memory
    22
  - Media Drives
    22
  - Internal Hard Disk Drives
    22
  - Power Supply
    22
  - Operator Panel
    23
  - Input/Output Ports
    23
  - Security Features
    23
- Data Flow with One-Way Processor
  24
- Data Flow with Two- to Six-Way Processor
  25
- Power Flow
  26
- Powering off and Powering on the System
  27
  - Powering off the System
    27
  - Powering off and Powering on the System Using the Service Processor
    27
- Console Strategy
  28
- Power-On Self-Test
  28
- Post Indicators
  28
- POST Keys
  29
- System Unit Locations
  31
  - Front View
    31
  - Rear View
    32
  - System Board
    33
  - Operator Panel
    34
  - System Memory
    34
  - One-Way Processor Memory Placement Rules
    34
  - Riser Card Memory Placement Rules
    35
  - Logical and Physical Locations
    35
  - Physical Location Codes
    35
  - Location Code Format
    35
  - Multiple FRU Callout Instructions
    36
  - AIX Location Codes
    37
  - AIX and Physical Location Code Reference Tables
    39
  - System Board Locations
    40
  - Memory Riser Card and Memory DIMM Locations
    41
  - One-Way Processor Card Memory DIMM Locations
    42
  - System Location Codes
    43
  - Specifications
    48
  - Dimensions
    48
  - Weight
    49
  - Operating Environment
    49
  - Operating Voltage
    49
  - Heat Output (Maximum)
    49
  - Acoustics
    50
  - External AC Power Cables
    50
  - Service Inspection Guide
    51
Chapter 2. Diagnostics Overview

53
Chapter 3. Maintenance Analysis Procedures (Maps)

59
- Entry MAP
  59
- Quick Entry MAP
  60
- Quick Entry MAP Table of Contents
  60
- MAP 1020: Problem Determination
  66
- Purpose of this MAP
  66
- MAP 1520: Power
  71
- Step 1520-1
  71
- Step 1520-2
  72
- Step 1520-3
  72
- Step 1520-4
  73
- Step 1520-5
  73
- Step 1520-6
  74
- Step 1520-7
  74
- MAP 1540: Minimum Configuration
  75
- Purpose of this MAP
  75
- SSA Maintenance Analysis Procedures (Maps)
  93
- Using SSA Maps
  93
- MAP 2010: SSA Hot-Swap Disk Drive-Start
  95
- Step 2010-1
  95
- Step 2010-2
  95
- Step 2010-3
  96
- Step 2010-4
  96
- Step 2010-5
  96
- Step 2010-6
  96
- Step 2010-7
  96
- Step 2010-8
  97
- Step 2010-9
  97
- Step 2010-10
  97
- Step 2010-11
  97
- Step 2010-12
  97
- Step 2010-13
  98
- MAP 2323: SSA Hot-Swap Disk Drive Intermittent Link Verification
  98
- Step 2323-1
  98
- Step 2323-2
  98
- Step 2323-3
  99
- MAP 2324: SSA Hot-Swap Disk Drive RAID
  99
Chapter 4. Checkpoints

101
- IPL Flow
  101
- Service Processor Checkpoints
  103
- Firmware Checkpoints
  109
- Boot Problems and Concerns
  120
- Step 1
  120
- Step 2
  120
- Step 3
  121
- Step 4
  121
- Step 5
  122
Chapter 5. Error Code to FRU Index

123
- Four-Character Checkpoints
  123
- Operator Panel Replacement
  123
- Replacing the Network Adapter
  123
- Determining Location Code
  123
- Checkpoint and Error Code Index
  124
- Performing Slow Boot
  125
- Confirming Initial Error Code
  125
- Memory-Related Error Codes
  126
- Operator Panel Error Codes
  127
- SPCN Error Codes
  128
- Firmware Error Codes
  135
- Service Processor Error Codes
  156
- System Firmware Update Messages
  257
- Common Firmware Error Codes
  257
- Scan Log Dump Progress Codes
  266
- Problem Determination-Generated Error Codes
  266
Chapter 6. Loading the System Diagnostics in Service Mode

269
- Default Boot List and Service Mode Bootlist
  270
Chapter 7. Using the Service Processor

271
- Service Processor Menus
  272
- Accessing the Service Processor Menus Locally
  272
- Accessing the Service Processor Menus Remotely
  272
- Saving and Restoring Service Processor Settings
  272
- Menu Inactivity
  273
- General User Menu
  273
- Privileged User Menus
  274
- Main Menu
  274
- Service Processor Setup Menu
  276
- Passwords
  277
- System Power Control Menu
  280
- System Information Menu
  284
- Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus
  288
- Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus
  289
- Processor Card Memory DIMM Locations for Service Processor Menus
  289
- Language Selection Menu
  291
- Call-In/Call-Out Setup Menu
  292
- Modem Configuration Menu
  293
- Serial Port Selection Menu
  294
- Serial Port Speed Setup Menu
  294
- Telephone Number Setup Menu
  295
- Call-Out Policy Setup Menu
  296
- Customer Account Setup Menu
  297
- Service Processor Procedures in Service Mode
  297
- Service Processor Functions
  298
- System Power-On Methods
  299
- Service Processor Reboot/Restart Recovery
  300
- Boot (Ipl) Speed
  300
- Failure During Boot Process
  300
- Failure During Normal System Operation
  300
- Service Processor Reboot/Restart Policy Controls
  300
- System Firmware Updates
  302
- General Information on System Firmware Updates
  302
- Determining the Level of Firmware on the System
  303
- System Firmware Update Using a Locally Available Image
  303
- Updating System Firmware from the Service Processor Menus
  304
- Updating System Firmware from the Aix Service Aids
  304
- Updating System Firmware from the Aix Command Line
  304
- Recovery Mode
  304
- Configuring and Deconfiguring Processors or Memory
  305
- Run-Time Cpu Deconfiguration (Cpu Gard)
  306
- Service Processor System Monitoring - Surveillance
  306
- System Firmware Surveillance
  306
- Operating System Surveillance
  306
- Call-Out (Call-Home)
  307
- Console Mirroring
  309
- System Configuration
  309
- Service Processor Error Log
  310
- LCD Progress Indicator Log
  311
- Service Processor Operational Phases
  312
- Pre-Standby Phase
  312
- Bring-Up Phase
  313
- Run-Time Phase
  314
Chapter 8. Using System Management Services

315
- Password Utilities
  316
- Display Error Log
  317
- Remote Initial Program Load Setup
  317
- IP Parameters
  318
- Adapter Parameters
  319
- Ping
  320
- SCSI Utilities
  321
- Select Console
  321
- Multiboot
  322
- Select Software
  322
- Software Default
  322
- Select Install Device
  322
- Select Boot Devices
  323
- OK Prompt
  324
- Multiboot Startup <Off
  324
- Select Language
  325
- Exiting System Management Services
  325
Chapter 9. Removal and Replacement Procedures

327
- Handling Static-Sensitive Devices
  328
- Removal and Replacement Procedures
  328
- Covers
  329
- Removing the Covers
  329
- Replacing Covers
  332
- Removing Processor and Memory Riser Card Cover
  333
- Replacing Processor and Memory Riser Card Cover
  333
- Hot-Pluggable Frus
  334
- Hot-Pluggable Options
  334
- Stopping the System Unit
  334
- Disk Drive Options
  335
- Disk Drive Slot LED Definitions
  336
- Preinstallation Considerations
  337
- Removing Hot-Plug Scsi Disk Drives
  337
- Replacing Hot-Plug SCSI Disk Drives
  339
- Configuring and Deconfiguring SCSI Hot-Swap Disk Drives
  341
- Removing Hot-Plug SSA Disk Drives
  342
- Replacing Hot-Plug SSA Disk Drives
  344
- PCI Adapter Options
  346
- Pci Slot Led Definitions
  346
- Removing Adapter Cards
  347
- Removing a Non-Hot-Pluggable Pci Adapter
  347
- Removing a Hot-Pluggable PCI Adapter
  348
- Replacing Adapter Cards
  350
- Replacing a Non-Hot-Pluggable PCI Adapter
  351
- Replacing a Hot-Pluggable PCI Adapter
  352
- PCI Hot-Plug Manager Access
  354
- Accessing Hot-Plug Management Functions
  354
- PCI Hot-Plug Manager Menu
  355
- Fans and Fan Fillers
  356
- Power Supplies
  356
- Removal
  357
- Installing the Redundant Power and Cooling Option
  357
- Installing a Redundant Fan
  357
- Installing a Redundant Power Supply
  358
- Memory Riser Card and Processor Card
  360
- Removing a Memory Riser Card or One-Way Processor Card
  360
- Installing a Memory Riser Card or a One-Way Processor Card
  361
- Memory and Processor Card CEC Assembly
  362
- System Memory Options
  363
- Memory Placement with a One-Way Processor Card
  363
- Memory Placement for a Memory Riser Card
  364
- Memory Dimms
  364
- Removing Memory Dimms
  364
- Replacement
  366
- Processor Card
  367
- Removal
  368
- Operator Panel
  369
- Operator Panel Cable
  371
- Pci Adapter Dividers
  371
- Replacement
  372
- System Board Assembly
  372
- Replacement
  373
- Internal Disk Drive Bays
  373
- Removing a Two-Position SCSI Disk Drive Bay
  374
- Replacing a Two-Position SCSI Disk Drive Bay
  375
- Removing Six-Position SCSI (SES) or SSA Disk Drive Bays
  376
- Replacing Six-Position SCSI (SES) or SSA Disk Drive Bays
  380
- SCSI and SSA Cabling Configurations
  384
- Two-Position Scsi Disk Drive Bay Cabling
  384
- First Six-Position SCSI Disk Drive Bay Cabling
  385
- Second Six-Position SCSI Disk Drive Bay Cabling
  386
- Two Six-Position Scsi Raid Bays Connected to a Single Raid Adapter
  386
- One Six-Position SCSI RAID Bay and One Six-Position SSA Bay
  387
- Two Six-Position Ssa Bays Connected to the same Ssa Loop
  387
- Replacing Non-Hot-Plug Drives
  388
- Removing a Media Drive from the Optional Media Position
  388
- Replacing a Media Drive in the Optional Media Position
  389
- Removing a Disk Drive from the Two-Position Disk Drive Bay
  389
- Replacing a Disk Drive in the Two-Position Disk Drive Bay
  391
Chapter 10. Parts Information

393
- Right Side
  394
- Left Side
  397
- Accessories
  400
- Power Cords
  400
- Keyboards and Mouse (White)
  402
- Keyboards and Mouse (Black)
  404
Appendix A. Environmental Notices

407
- Environmental Design
  411
- Acoustical Noise Emissions
  412
- Declared Acoustical Noise Emissions
  412
Appendix B. Notices

413
- Battery Return Program
  414
Appendix C. Service Processor Setup and Test

415
- Service Processor Setup Checklist
  415
- Testing the Setup
  416
- Testing Call-In
  416
- Testing Call-Out
  416
- Serial Port Configuration
  417
Appendix D. Modem Configurations

419
- Sample Modem Configuration Files
  419
- Generic Modem Configuration Files
  419
- Specific Modem Configuration Files
  419
- Configuration File Selection
  420
- Examples for Using the Generic Sample Modem Configuration Files
  421
- Customizing the Modem Configuration Files
  422
- IBM 7852-400 DIP Switch Settings
  423
- Xon/Xoff Modems
  423
- Ring Detection
  424
- Terminal Emulators
  424
- Recovery Procedures
  424
- Transfer of a Modem Session
  425
- Recovery Strategy
  426
- Prevention Strategy
  426
- Modem Configuration Sample Files
  427
- Sample File Modem_M0.Cfg
  427
- Sample File Modem_M1.Cfg
  429
- Sample File Modem_Z.cfg
  431
- Sample File Modem_Z0.Cfg
  433
- Sample File Modem_F.cfg
  435
- Sample File Modem_F0.Cfg
  437
- Sample File Modem_F1.Cfg
  439
Appendix E. SSA Problem Determination Procedures

443
- Disk Drive Module Power-On Self-Tests (Posts)
  443
- Adapter Power-On Self-Tests (Posts)
  443
Appendix F. SSA Software and Microcode Errors

445
- Service Request Numbers (Srns)
  445
- Srn Table
  445
- Using the Srn Table
  445
- Software and Microcode Errors
  446
- Fru Names and Abbreviations Used in the Srn Table
  446
- SSA Loop Configurations that Are Not Valid
  454
- SSA Location Code Format
  455
- SSA Loops and Links
  456
- The Ssa Adapter
  456
- Disk Drive Module Strings
  457
- Pdisks, Hdisks, and Disk Drive Module Identification
  457
- Rules for SSA Loops
  458
- Loops and Data Paths
  458
- Index
  461

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