Alert Codes And Troubleshooting; View And Clear Installer Alerts; View Cleared Alerts - Lennox iComfort Wi-Fi Setup Manual

Alert Codes and Troubleshooting

Press alerts if you need to run to see any alerts that may
present or to view alerts that have been cleared.
equipment
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System Devices
System
Furnace
Thermostat
9:39 am Aug 15, 2012
close
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setup
alert description
ALERT 1 of 5
Minor Alert Code: 117
System reports:
(Furnace) Poor Ground detected
Latest Occurrence:
10/25/2011
1:13 pm
2 Occurrences
First Occurrence:
10/25/2011
12:01 pm
9:39 am Aug 15, 2012
Figure 44. Selecting and Viewing Alerts

VIEW AND CLEAR INSTALLER ALERTS

NOTE - Service alerts remind users to service filters,
humidifier pad, UV light and PureAirt Air Purification system
and are not shown in the installer's menu.
From the user's home screen, press and hold the "Lennox"
logo in the bottom right corner of the thermostat to access the
installer program. Press yes when asked if you want to
proceed. The installer screen opens at the "system and device
alerts" screen (figure 44A).
The left side of the "system and device alerts" screen shows a
list of each communicating device discovered in the system
and check boxes for selecting each device. Or, you may use
buttons to the right of the System Devices list to select all (or
deselect all). After something has been selected; use view
active to list all active alerts for selected devices. If there are
no alerts, the display will show "There are no new alerts that
require service". If there are alerts, these are stored for recall
but only one alert will appear in the box at a time (see figure
44B). Use the next button to advance through all the alerts. If
only one alert is present, the next button will not appear.
®
iComfort Wi-Fi
alerts diagnostics
system and device
alerts
select all
deselect all
view active
view
cleared
EXIT
equipment
active alerts
clear
next
back
Alerts may pop up on the screen during setup. Details of all
active alerts can only be accessed through the installer's
screens. To view all alerts present at any time, press the alerts
button. "System setup / Diagnostics is complete" (figure 44B)
appears; close it and the "Select devices to view alerts screen
(figure 44A) appears.
Use view cleared alerts to list previously active alerts that
were cleared by the device or installer. Until at least one alert
has been cleared by the device or the installer, the message
"There are no new alerts that require service" will be displayed.
The first alert will be displayed in the alert screen (figure 44B),
in order of:
1. red alert icon
2. yellow alert icon (service)
A red alert icon identifies a system or device issue that can
prevent the system from working properly or at all, and if
allowed to run, could cause damage to the system. The issue
raised by the alert must be addressed and corrected
before clearing the alert!
Press clear (figure 44B) to clear a red alert. The alert will be
stored in the "cleared alerts" file. If an alert cannot be cleared,
revisit the alert issue and make repairs accordingly.
After all active alerts have been cleared, only the back button
remains and the alerts box shows "No Alerts" (figure 45).
Press back to return to the system and device alert screen
(figure 44A, Page 41).

VIEW CLEARED ALERTS

A history of cleared alerts allows the installer to review cleared
alerts. This information can help diagnose problems. Use the
arrows to select either select all or check an item from the list
and then press view cleared alerts. Then, scroll through the
alerts using the next button.
Press back to return to the alerts screen (figure 44A, page
41).
tests
setup
No Alerts
9:39 am Aug 15, 2012
Figure 45. Cleared Alert Confirmation
7-Day Programmable Communicating Thermostat
Page 41
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