Related Manuals for Lennox iComfort S30 Smart Thermostat
Summary of Contents for Lennox iComfort S30 Smart Thermostat
- Page 1 ® iComfort Smart Thermostat Color Touchscreen Programmable Wi-Fi Communicating Thermostat (12U67) CHEAT SHEET TOPICS AND TROUBLESHOOTING TIPS ACC-15-03 September 22, 2015 Revised February 23, 2016 - 1 -...
-
Page 2: Table Of Contents
TABLE OF CONTENTS Smart Hub ..................1.1. -
Page 3: Smart Hub
1. Smart Hub 1.1. Installation DO NOT install the Smart Hub on indoor unit, duct work or any equipment that could induce vibration. Mount Smart Hub on flat surface away from indoor unit to minimize vibration. Securing module to a wall stud is desir able. -
Page 4: Troubleshooting
1.4. Troubleshooting 1.4.1. LEDs These LEDs have a red LED chip and a green LED chip in the package and can show red, green, or amber colors, steady or flashing. NOTE: Smart Hub boot up time averages around 3 to 4 minutes. Smart hub indicator display location Five indicators are located on the front of the Smart Hub enclosure (near the top edge). - Page 5 Steady blue when there is more than one Smart Hub in the home, but this Smart Hub is not connected to any other Smart Hub. Steady blue when the Smart Hub is connected to another Smart Hub in the home through a Lennox-man aged local network.
-
Page 6: Electrical Voltages
1.6. Networking Multiple Smart Hubs (Single Smart Hub Group) — Thermostat software release 3.00): If more than eight iComfort S30 Smart Thermostat HVAC are needed in a home, they can be segregated into groups, with each group containing eight or less Smart Hubs. -
Page 7: Mag-Mount
Limitations in software release 3.00): From a single HD display, the following functions can not be controlled or viewed when interacting with other Smart Hub within the same Smart Hub group. Away Mode Weather Date and Time Notifications Advantages: The isolation between groups may be used to good advantage if there is some compelling reason that an HD Display in one part of the home should not be able to adjust the set point of a system elsewhere in the home. -
Page 8: Troubleshooting
2.2. Troubleshooting 2.2.1. LED: A blue LED, mounted on the internal circuit board indicates status. BLUE LED ONLY VISIBLE THROUGH TOP VENT OF MAG-MOUNT ONCE HD DISPLAY IS INSTALLED. LED WILL ONLY APPEAR IF THERE IS NOT A GOOD CONNECTION BETWEEN THE HD DISPLAY AND MAG-MOUNT. - Page 9 2.2.3. Troubleshooting with Display Removed Check for 12VDC on Mag-Mount terminals + and -. 2.2.4. HD Display Interface (Electrical) (Do not push on terminals) Ground 5-VDC Sense Figure 4. Mag-Mount HD Display Contactors - 9 -...
-
Page 10: Smart Away
3. Smart Away If the homeowner has multiple systems in their homes and they wish for one, some or all of them to participate in using the Smart Away feature. The changes can be made either directly at each S30 HD Display or using the mobile device iComfort Thermostat application. -
Page 11: Hd Display
4.1.2. Consumer Account Creation from Thermostat and Connection to Server Reasons to create an account: To enable remote access to the system using a mobile device with the Lennox mobile application installed while away from home. This will allow remote adjustment for temperature settings and other features. - Page 12 E. Check the box that will allow your dealer to receive service alerts and possibility fix your issue remotely (recommended). F. Check that you agreed to the Lennox EULA. Press on LENNOX EULA to read the end-user license agree ment.
-
Page 13: Ramp, Sag, And Power Interruption
4.2. Ramp, Sag, and Power interruption Display (thermostat) will indicate error “unable to communicate with Smart Hub”. This pop-up will be displayed for three minutes which will cause the watchdog to reset the display after three minutes. All will recover fine after the reset. This whole process will take between 5 –... -
Page 14: Dealer Portal
5. Dealer Portal 5.1. Spoofing Dealer: Using your DaveNet dealer account, go to the iComfort tab and view all of your iComfort Wi-Fi & S30 cus tomers. Select the iComfort S30 customer whose account you are wanting access too and select it. The customer’s account will open and you will be able to see their system alerts and a tab for their equipment and if they have given remote in permission you will see remote in button under the S30 home screen. -
Page 15: Adding System To Consumer Account
D. Check the if you agree to the Lennox EULA. E. Select sign up. A pop-up will appear indicating you have successfully created your account. Select OK to continue. F. Creation of account is completed. 6.2. Adding System to Consumer Account A. -
Page 16: Icomfort® Mobile Setup Application
A. Download and install the iComfort Mobile Setup Application. B. Go to the Smart Hub and press the center Lennox button once. C. The center ring LED will start blinking green for two minutes. During that time the Smart Hub will broadcast its Wi-Fi identifier (SSID). -
Page 17: Connecting Icomfort Mobile Setup Application To Smart Hub Using Smart-Hub Wi-Fi* (Alternative Method)
L. Once you are done commissioning the system using the Mobile Dealer Application, go the the HD Display and press the reset button. This will allow the commissioning information stored in the Smart Hub to be downloaded to the HD Display. NOTE - If the connection between the iComfort Mobile Setup Application and Smart Hub is idle for 15 minutes, the Smart Hub will auto-disconnect from the mobile device. -
Page 18: Service
Mobile Setup Application if not already installed. B. Go to the Smart Hub and press the center Lennox button once. C. The center ring LED will start blinking green for two minutes. During that time the Smart Hub will broadcast its Wi-Fi identifier (SSID). -
Page 19: Reconnecting Icomfort Mobile Setup Application To System At A Later Time
8.5. Reconnecting iComfort Mobile Setup Application to System at a Later Time Trouble connecting the iComfort Mobile Setup Application to the Smart Hub for follow up servicing. Your mobile de vice's Wi-Fi does see the Smart Hub's SSID and connects to it, but the iComfort Mobile Setup Application does not detect the Smart Hub. -
Page 20: Troubleshooting
Try to connect to Smart Hub. Reports indicate that disabling mobile data will reduce the interference that may be causing the connection issue. REMINDER: Do not forget to turn your mobile data setting back on when you are finished with the Lennox Mobile Setup application. 2. Mag-Mount (Front Cover) and HD Display Issue: When mag-mount is powered and the HD Display is not attached there is a bright blue LED that can be seen on the front. - Page 21 3. HD Display Hangs or goes Blank Issue: Sometimes the HD Display hangs up or goes blank. Solution: Press and hold the HD Display reset button for 5-6 seconds or until screen goes blank and comes on screen. The The reset button is located at the top left hand back side of the display. It is a very small button and is flush with the case. PROXIMITY SENSOR RESET BUTTON FOR FUTURE USE...