Upon Receiving Your Firewall; Integrity Of The Product - Stormshield SN900 Installation Instructions Manual

UPON RECEIVING YOUR FIREWALL

Several security mechanisms have been implemented to guarantee the integrity of the product that you
receive. Check these mechanisms carefully to confirm that your product has not been tampered with in order
to avoid disputes arising from the application of the warranty.
Any abnormality must be reported within 48 hours from receipt of the product, to your reseller if your product
is not as per order.

Integrity of the product

Seals and labels on the packaging
Every Firewall is delivered in a cardboard box sealed by one or two warranty seals. On this packaging, there is
a label indicating information identifying the product it contains and its version. Check that this information
corresponds to your order.
Seals on the packaging
Every Firewall is delivered in a cardboard box on which one seal (SN150, SN910,
SN2000 and SN3000) or two seals "STORMSHIELD QUALITY SEAL" are affixed.
If this seal is missing or has been tampered with, contact your distributor as soon as possible
to find out why the packaging has been opened.
Identification labels
These labels, pasted on the packaging, indicate the information relating to the Firewall (product reference,
part number, serial number, software version installed, etc). You can therefore check if the version installed
has been certified.
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IMPORTANT
Figure 2: Identification labels
PRESENTATION AND INSTALLATION GUIDE – SN RANGE
UPON RECEIVING YOUR FIREWALL
snengde_installation-product-SN-range v1.2 - Copyright Netasq 2015
Figure 1: " Stormshield Quality seal" label