Stormshield SN900 Installation Instructions Manual page 4

These Conditions have been drafted by taking into account the current state of NETASQ technology at the time
of these were written.
However, NETASQ applies a policy of ongoing development in order to continuously upgrade the Products to
better protect Customers. Therefore, these Conditions of Use may become obsolete. Accordingly, NETASQ
disclaims any liability for inaccuracies that may appear in this document and the damage that could result
from such inaccuracies.
NETASQ reserves the right:
 to make changes and improvements to any Product described in this document, without any prior notice

to modify or replace these Conditions at any time
2. Warranties and Liability
1) As of the date of activation of the Product(s), notwithstanding any legal warranty available to the
Client, NETASQ guarantees the hardware of the Product(s) against defects (parts and labor) for a
period of twelve (12) months.
As of the date of activation of the Product(s), and unless a maintenance contract has been signed,
NETASQ only guarantees the software of the Product(s), hereinafter referred to as "the Software", for a
period of ninety (90) days against serious defects and malfunctions compared to the manual as it
exists on the date of delivery and exclusively in environments that conform to the prerequisites.
In case of hardware and/or Software defects, NETASQ will exercise its discretion to:
- Either repair,
- Or replace the Product.
Beyond the ninety-day (90) Software warranty period and without signing a maintenance contract,
the Product(s) is (are) provided "as is" without any kind of warranty, either express or implied.
The signing of a maintenance contract is necessary for the proper functioning of the Product(s),
insofar as maintenance enables updating the security Software associated with the Product(s).
Without maintenance, the Customer is warned that the security functions of the Product(s) will not
provide protection against the most recent threats.
It is advisable to refer to the terms of the maintenance contract in the case where such a contract has
been signed.
2) In addition, in the case where the Customer is proven to be at fault, NETASQ shall only be held
responsible for repairing the financial consequences of any direct and foreseeable damage resulting
from the use of the Product(s).
Page 4 /59
PRESENTATION AND INSTALLATION GUIDE – SN RANGE
snengde_installation-product-SN-range v1.2 - Copyright Netasq 2015
FOREWORD