Upon Receiving Your Firewall; Integrity Of The Product - Stormshield SN Series Product Presentation And Installation

UPON RECEIVING YOUR FIREWALL

Several security mechanisms have been implemented to guarantee the integrity of the product
that you receive. They also validate the fact that your product has not been tampered with. Check
them carefully in order to avoid disputes later regarding the application of the warranty.
Any abnormality must be reported within 48 hours from receipt of the product, to your reseller if
your product is not as per order.

Integrity of the product

Seals and labels on the packaging
Every Firewall is delivered in a cardboard box sealed by one or two warranty seals. On this
packaging, there is a label indicating information identifying the product it contains and its
version. Check that this information corresponds to your order.
Seals
Every Firewall is sold in a closed cardboard box to which a
"STORMSHIELD QUALITY SEAL" is affixed.
IMPORTANT
If this seal is missing or has been tampered with, contact your
distributor as soon as possible to find out why the packaging has
been opened.
Identification labels
These labels indicate the information relating to the Firewall
(product reference, part number, serial number, software
version installed, etc). Check that this information
corresponds to your order. You can also check whether the
version installed has been certified.
Labels on the product
Warranty label
A warranty label is pasted on all Firewalls.
Once this label is torn, the warranty will be
void.
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SNS - PRODUCT PRESENTATION AND INSTALLATION 2019
UPON RECEIVING YOUR FIREWALL
Figure 1: " Stormshield Quality seal"
Figure 2: Product labels on the cardboard box
Figure 3:
Warranty label
sns-en-SNrange_installation_guide-2019 - 09/2019
label