Printer Does Not Print - Xerox Phaser 6020 User Manual

Printer Does Not Print

Probable Causes
The printer is in Power Saver mode.
The printer has an error.
The printer is out of paper.
A toner cartridge is empty.
The Error Indicator is blinking.
Both control panel indicators are off.
The printer is busy.
The printer cable is disconnected.
Solutions
Push the control panel button.
Follow the instructions on the control panel display or in the Printer
Status window of PrintingScout.
Load paper into the tray.
Replace the empty toner cartridge.
If the Ready Indicator is off, the printer has stopped working. Turn
off the printer, then turn it on again. If the error persists, contact
your Xerox representative.
Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer. If
the error persists, contact your Xerox representative.
• If the Ready Indicator is flashing, it is normal. A previous print
job could be the problem. Use the printer properties to delete all
print jobs in the print queue.
• Load the paper in the tray.
• If the Ready Indicator is not flashing after you send a print job,
check the USB connection between the printer and the
computer. Turn off the printer, then turn it on again.
• If the Ready Indicator is not flashing after you send a print job,
check the wireless connection between the printer and the
computer. Turn off the printer, then turn it on again.
• If the Ready Indicator is not flashing after you send a print job,
check the USB connection between the printer and the
computer.
Troubleshooting
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Xerox Phaser 6020 Printer
User Guide
91