nVideon TLC User Manual page 72

Preliminary
The dialing requirements for local and toll calls may be different for different
areas. Toll calls normally require eleven digits, including the 1 (country code).
Some areas require ten-digit local dialing, and do not allow the 1 for local calls;
some require seven-digit dialing for local calls; others permit all eleven digits for
local calls. When you set up Tel-Lynx , you will select the dialing rules for your
area.
When Tel-Lynx uses a landline to dial a phone number, it dials the phone
number according to its dialing rule (seven, ten, or eleven digits, depending upon
your area), regardless of how you dial the number on your telephone. You are
free to use all 11 digits for both long distance and local calls. In areas with ten-
digit local dialing, you are free to use either 10 or 11 digits to make all local or
long distance calls.
Tel-Lynx uses a set of dialing rules and local prefix tables to determine how to
dial a given number on a given outside line. These tables must be set up
correctly in order for Tel-Lynx to work correctly when dialing out. Tel-Lynx is
factory programmed with the dialing rules and local prefix tables for all parts of
the North American Dialing Plan. When you initially set up Tel-Lynx , you will
select the dialing rules and local prefix tables for your area based on your home
area code (NPA) and prefix (NXX). Your home area code and prefix is that of
your home telephone number, or if you don't have a home number, one of your
mobile phone numbers.
Remember that how you dial a number on your telephone is not necessarily how
Tel-Lynx will dial that number on your outside line. Tel-Lynx can be set up to
always dial 10 digits, to always dial 11 digits, or to dial out using the dialing rules
and local prefix tables, on an outside line-by-outside line basis.
Mobile phones typically allow callers to dial all 11 digits regardless of the toll
®
status of the called number. In addition, many VoIP providers (Ooma ,
® ®
magicJack, Vonage , etc.), as well as wireless home providers (Straight Talk
Home, Net10, Verizon, etc.) require that callers always dial 10 digits. AT&T's
Wireless Home service allows 11-digit dialing for all numbers, and that is the
safest way to dial on their system.
Tel-Lynx should be setup to always dial with either 10 or 11 digits (as
appropriate) when placing a call with the above mentioned services. In this case,
Tel-Lynx does not need to know which calls are "local" and which calls are "toll".
You can set up the dialing plan so that you can dial numbers like you always
have.
If you have phone service from a traditional wire line company like AT&T or many
cable company phone services, they may require strict adherence to the local
dialing rules. For instance, Atlanta has seven area codes with local dialing
prefixes (404, 770, 678, 470, 256, 706, and 702). Currently there are no toll
prefixes in 404, 770, 678, and 470, but there are in 256, 706, and 702.
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