nVideon TLC User Manual page 36

Personal telephone assistants
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in on, and say who the call is for. If you hang up, the call will go to voice mail (or
forward to the user's mobile phone, if appropriate). Otherwise, Tel-Lynx will
present you with a number of options. See the
options. While you in the Announcement Menu, the caller will hear a ringing
signal until you decide what to do.
You can choose to connect to the caller, send the call to Tel-Lynx's voice mail
and listen in, remove the caller's phone number from the new call list, or block
the caller's phone number.
For example: If John Doe is calling for Jane Smith on the
is allowed through, when Jane answers the telephone, Tel-Lynx will announce:
"Call from John Doe on landline for Jane Smith. Press 1 to connect to caller at
any time. Press 2 or hang up to send the call to voice mail, ..."
If you choose to send the call to voice mail, you can stay on the line and screen
the message as the caller is leaving it. While listening, you can decide to connect
to the caller, or you can hang up and they will continue to leave their message.
Unless you decide to connect, the caller will not be able to hear you. If you
connect while they are leaving a message, that message will automatically be
erased. You can also terminate the voice mail by choosing to remove the caller's
phone number from the new call list, or by choosing to block the caller's phone
number.
If you choose to remove the caller's phone number from the new call list
(i.e., forget the phone number), Tel-Lynx will instruct the caller to remove your
phone number from their calling list, and then it will say goodbye and hang up.
If you choose to block the caller's phone number, Tel-Lynx will tell the caller that
their calls have been blocked, instruct the caller not to call again, and then say
goodbye and hang up.
As with Ring-through mode, if you do not answer the telephone after a preset
number of rings, Tel-Lynx will send the call to its voice mail or forward the call, as
appropriate.
 Spoofed Robocall Phone Numbers
In an attempt to bypass Tel-Lynx 's qualification process, robocallers and
telemarketers may spoof their phone number with the phone number they are
calling (your phone number). Tel-Lynx automatically detects this for calls on your
mobile phones and rejects the call.
For such spoofed calls to your landline(s) and Skype, you can create a "Blocked"
contact for your landline and Skype phone numbers. Tel-Lynx will then block
calls, on all outside lines, that have those phone numbers in the caller ID.
If you don't want to block your landline's or Skype's phone number on all your
outside lines, but still block the spoofed calls, you can create "Normal" contacts
with three special characters appended to the name.
Copyright 2013-2015, nVideon, Inc. Atlanta, GA All Rights Reserved Worldwide
Preliminary
Announcement Menu
for all the
landline
and the call
Page 36 of 76

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