nVideon TLC User Manual page 70

Press 4 to Get Tel-Lynx to Forget Caller's Number, Tell Caller to Remove your
Number from their Calling List, then Hang Up the Call (only for new callers)
Press 5 to Block Phone Number and Hang Up the Call (only for new callers)
Press 6 to Re-ring Telephones (so someone else can answer)
Note: If you hang up while in the Announcement Menu, the call will be sent to
voice mail. If you hang up while listening in, the caller will continue to leave
their message. If you hang up and change your mind and want to listen in, you
can take the telephone off-hook and Tel-Lynx will instruct you how to reconnect
to the caller. If you press 1 while listening in, you will be connected to the
caller.
Answering in Personal Assistant Modes
See

Call-In Menu
A caller's first introduction to Tel-Lynx is the Call-In Menu. The Call-In Menu is
only presented to callers when Tel-Lynx is in
 First Time Caller
A first time, new caller (someone not in Tel-Lynx's new call list or phone book)
will first hear your personal greeting. For example, "You have reached Jane and
John Roberts." Then, Tel-Lynx says, "You will be connected in a moment. First I
need to collect some information so that I may announce your call." Tel-Lynx will
then ask the caller to press a specific key to continue. The caller must press the
requested key in order to move forward; otherwise, Tel- Lynx will hang up. (This
prevents automated calls from getting through.)
The caller will then be asked to record their name. After they record and accept
their recorded name, Tel-Lynx says, "If you are calling from a home number
press 4, mobile number press 6, work number press 9, etc." After the caller has
pressed a key for phone type, Tel-Lynx adds the caller's information to its
call list and they will not be asked this information in the future. Tel-Lynx then
asks the caller to choose the user they wish to speak with if they are calling in on
an outside line that's answered by more than one Tel- Lynx user. Tel-Lynx then
says, "Please hold while I connect you to (person being called)" and rings your
telephones. The caller hears a ringing sound while Tel-Lynx rings your
telephones. When you answer, Tel- Lynx presents answering options from the
Announcement Menu.
 Callers in New Call List or in Tel-Lynx Phone Book
A caller who is in the new call list or in Tel-Lynx's phone book will hear your
personal greeting only if enabled (factory default is disabled). If the caller is
calling on an outside line that's answered by more than one Tel-Lynx user,
Tel- Lynx then asks the caller to choose the user they wish to speak with.
Tel- Lynx then says, "Please hold while I connect you to (person being called)"
and rings your telephones. The caller hears a ringing sound while Tel-Lynx rings
Copyright 2013-2015, nVideon, Inc. Atlanta, GA All Rights Reserved Worldwide
Preliminary
for more information.
Personal Assistant Mode.
new
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