Recording A Phone Conversation - nVideon TLC User Manual

Personal telephone assistants
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you switch between them. TLC keeps track of the waiting call and the active call,
but if a provider does not allow merging, the mobile phone does not indicate that
merging did not work, so TLC can get confused about which call is which.
Disabling this option prevents you from accidentally trying to merge a waiting call
with an active call.
 Switching Between a Third Party Call and the Holding
Party(ies)
When making a conference call, the active call is placed on hold and a new call
is made to a third party. When the third party answers, you can merge
(conference) the held call with the active call (third party). Some providers also
allow you to switch between the party(ies) on hold and the third party before you
merge the calls, and some don't., If you disable this option for a provider that
does not allow switching, you won't accidentally try to switch between calls.
 Recording a Phone Conversation
You can record your phone conversations to a PC attached to Tel-Lynx. While on
a call, flash the switch hook and press 9, then press 2 to start recording;
flash the switch hook and press 9, then press 3 to stop recording. You
will hear, "Recording the call" or "Recording stopped", and you will be
automatically reconnected to the call in each case.
Rotary Dialing: To start recording flash , 3, 9, 2.
To stop recording flash , 3, 9, 3.
The conversation will be recorded to a wave file (.wav) in a directory named
'Recordings' under the main Tel-Lynx 'SupportFiles' directory on the attached
PC. The name of the file will start with the phone number of the other party,
followed by the outside line number and then the date:
Example: 14045551212_1_2014-1-15_13-25-14.wav
Recordings made with blocked caller ID will have a file name that starts with '$'.
Note: Tel-Lynx will automatically record emergency (911) calls.
During any given conversation you may start and stop the recording any number
of times. Only one wave file will be generated per call, and only the parts of the
conversation where the recording is 'started' will be present in the wave file.
The "Recording the call" announcement will be recorded into the wave file every
time the recording is started. The "Recording stopped" announcement will not be
recorded.
Copyright 2013-2015, nVideon, Inc. Atlanta, GA All Rights Reserved Worldwide
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