nVideon TLC User Manual page 17

Personal telephone assistants
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Voice Tag
A voice tag is an audio recording of a contact's name, and is created :
 by a new caller the first time they call in,
 by a Tel-Lynx user the first time they call a new contact, or
 by a Tel-Lynx user when entering a new contact into Tel-Lynx's phone
book.
Voice tags can be up to about four seconds long.
Contact Type
Contact type is most often used when the
enabled. The Do-Not-Disturb schedule is used to allow calls through or send
them to voice mail.
 Calls from Normal contacts are allowed during defined waking hours.
 Calls from Super contacts are allowed at all times.
 Calls from Workday contacts are allowed during defined workday hours.
 Calls from Blocked contacts are never allowed, even when the Do-Not-
 Calls from Administrator contacts are always allowed.
The Do-Not-Disturb schedule can be overridden by a
period
where you can set which contact types will be sent to voice mail.
An administrator contact has all the characteristics of a super contact plus the
ability to remotely manage Tel-Lynx's phone book, new call list, and its settings.
When an administrator contact remotely calls into Tel-Lynx, Tel-Lynx will ask
them to select the user they wish to speak with, even when there is only one
user. This allows the administrator to enter the remote access menu without
ringing the the telephones attached to Tel-Lynx.
Person Normally Called
When a call comes in on a
contact normally calls. It can be set so that the person is automatically selected
when the call comes in (person only called), or so that the person is selected if
the caller does not make a selection (person normally called). Voice mail will be
sent to the selected person's
call. By default, this attribute is set to the person who is called the first time a
contact calls in.
Note: For phone numbers that you have requested to call you in an
emergency, set the
called to anyone only. Calls from this contact will ring your telephones without
regard to the answer mode and Do-Not-Disturb setting. In addition, the
personal assistant is bypassed, and when you answer the telephone, you will
be connected directly to the caller.
Copyright 2013-2015, nVideon, Inc. Atlanta, GA All Rights Reserved Worldwide
Preliminary
Disturb schedule is disabled.
common
line, this attribute identifies the person this
voice mailbox
contact type
to super contact and the person normally
Do-Not-Disturb schedule
temporary Do-Not-Disturb
on Tel-Lynx if no one answers the
has been
Page 17 of 76

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