nVideon TLC User Manual page 37

Personal telephone assistants
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Preliminary
For the phone number for outside line 1 (landline), add a contact with "- -1"
added to the end of the name. Tel-Lynx will reject calls with the caller ID phone
number equal to the landline's phone number only on outside line 1 (landline).
For example, add a contact with the phone number of outside line 1 with the
name: "My Number - -1".
For the phone number for outside line 2 (Skype or second landline
14
), add "- - 2"
to the end of the name. Tel-Lynx will reject calls with the caller ID phone number
equal to your Skype (or your second landline's) phone number only on the
outside line 2.
 Personal Assistant mode I
In Personal Assistant mode I, once a new caller is qualified, Tel-Lynx will ring
your telephones and put the new caller through. Qualified new callers will get
right through next time they call in.
 Personal Assistant mode II
In Personal Assistant mode II, only calls from contacts in your Tel-Lynx phone
book will ring your telephones. Tel-Lynx will answer and optionally greet callers
with your personal greeting. If a call is allowed through (contact type is
allowed at
this time
and
Do-Not-Disturb override
is not set), Tel-Lynx will ring your
telephones while it is greeting the caller. All new callers, including those on the
new call
list, are automatically sent to voice mail, so even persistent
telemarketers won't get through (i.e. they can only leave a message). However,
urgent calls
will be allowed through if the caller knows the last four digits of the
phone number of a
super contact
or a contact that is
allowed to make urgent
calls.
In this mode, as in Personal Assistant mode I, voice mail messages may either
be picked up from the home telephone, or
remotely
using the
secret
code. New
callers must be added to the Tel-Lynx phone book in order to get right through
the next time they call.
 Personal Assistant mode III
Personal Assistant mode III is like Personal Assistant mode II, except that
extra safety measures are invoked: 1) voice mail messages from new callers
may only be accessed by a Tel-Lynx administrator using the
secret
code. 2) the
main Tel-Lynx menu
is only accessible by entering the secret code.
Personal Assistant modes II and III are designed to prevent vulnerable persons
from answering scam phone calls devised to lure them into dangerous
transactions.
14
TLC Plus only
Page 37 of 76
Copyright 2013-2015, nVideon, Inc. Atlanta, GA All Rights Reserved Worldwide

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