nVideon TLC User Manual page 35

Personal telephone assistants
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You can also set Ring-through for a few minutes so you can receive an
automated callback from your bank or other institution that needs to validate
some request you made. To set a temporary Ring-through mode, at the dial tone,
press # 6. Tel-Lynx will then ask you how many minutes to set Ring-
through. After the temporary Ring-through period is over, Tel-Lynx will revert to
its previous mode of operation.
Note: When you switch from a Personal Assistant mode to permanent Ring-
through mode, then for the next 15 times you take a telephone off-hook Tel-
Lynx will remind you that Ring-through mode has been selected. You can
disable the reminder by selecting Ring-through mode again (Flash 7,
code>, 1, 1).
Answering in Personal Assistant Modes
In Personal Assistant modes I, II and III, in addition to checking an incoming
call's contact type against the
Disturb schedule
to decide if the call should be allowed through, Tel-Lynx
answers and screens each call, blocking unwanted calls from ringing your
telephone.
If the caller's phone number is in Tel-Lynx's phone book or on the new call list,
Tel-Lynx will answer and optionally greet the caller with your personal greeting. If
the call is allowed through, Tel-Lynx will ring your telephone while it informs the
caller that they are being connected. If the call is not allowed through, it is sent to
voice mail after your personal greeting.
 Robocall Blocking Feature
If a caller's phone number is neither in Tel-Lynx's phone book nor on the new call
list, Tel-Lynx requires that the caller go through a one-time qualification process
to identify themselves (See
identify themselves, the call is terminated before ever ringing your telephones. In
the one-time process, Tel-Lynx asks the caller to press a key it randomly selects,
then to record their name, and then to specify their phone type. If successful, a
new caller will be considered qualified, placed on the
your telephones. This completely blocks unwanted robocalling machines and
strongly discourages "cold" sales calls.
A qualified new caller's phone number, name (if present in the caller ID),
recorded name, and phone number type are placed as a contact in the new call
list and will not have to go through the qualification process again. You can add
the new call contact to the phone book at your convenience if you wish. New
contacts are assigned a normal
When you answer the telephone, you're connected to your Tel-Lynx Personal
Assistant, not to the caller, so you will have the opportunity to further screen the
call. Tel-Lynx will say the caller's recorded name, tell you which line the call came
Copyright 2013-2015, nVideon, Inc. Atlanta, GA All Rights Reserved Worldwide
Preliminary
Do-Not-Disturb override timer
Call-In
Menu). If the caller does not successfully
contact
type.
<secret
and the
Do-Not-
new call
list, and will ring
Page 35 of 76

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