NEC Electra Elite IPK General Description Manual page 99

Electra Elite IPK
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General Description Manual
THREE-MINUTE REMINDER
The Three-Minute Reminder tone is heard every three minutes by the
Multiline Terminal user who originated or answered an outside call.
TONE OVERRIDE
The Multiline Terminal user that calls a busy station and receives a call
waiting tone can generate a Tone Override that is heard by the originator and
busy station. The busy station user can place the existing call on hold to
answer the Override.
TRUNK QUEUING
Trunk Queuing increases call processing efficiency. When all outside lines or
a selected line are busy, the telephone user can queue on the busy line.
When a line becomes available, the system provides an internal incoming
ring to the queuing station. When the line is no longer needed, the queue
request can be canceled before the line becomes available by dialing an
Access Code. Each station user can queue an outside line by selecting the
specific trunk in the queue procedure. This feature allows a station user to
set trunk queuing to the specified trunk, internal Trunk group, or Route
Advance Block.
TRUNK-TO-TRUNK TRANSFER
Trunk-to-Trunk Transfer allows any station user to establish Trunk-to-Trunk
Transfers between two CO/PBX (when disconnect signal is provided), DID,
and/or E&M Tie line calls.
With R2000 or higher, a Single Line Telephone or PSII user can perform
Trunk-to-Trunk Transfer.
TWO-COLOR LEDS
Multiline Terminals have Two-Color (green or red) LEDs for Flexible Line
keys and the Large LED indications. The color indicates station status (red)
or message status (green). Green indicates I-Hold (Exclusive and
Non-Exclusive), I-Use, and recall conditions. Other functions are indicated
with a red LED. The Attendant Add-On Console is also provided with 2-color
(green or red) LEDs for direct access to stations.
U N I F I E D M E S S A G I N G
The EliteMail CTI Voice Processing systems, using the Electra Elite IPK
system and a Local Area Network, provide Unified Messaging services for
voice, fax and e-mail messages with access at either the desktop PC or the
telephone. Unified Messaging lets the PC control telephone calls and
information about each call, both inbound and outbound. This system
includes the basic EliteMail CTI TeLANophy
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