NEC Electra Elite IPK General Description Manual page 62

Document Revision 4
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A T T E N D A N T S T A T I O N O U T G O I N G L O C K O U T
Attendant Station Outgoing Lockout allows an Attendant Position with an
Attendant Add-On Console to set a predetermined Code Restriction Class
Assignment at any station assigned on the Attendant Add-On Console. This
allows an Attendant to set/reset a restriction to allow/deny an outgoing call.
A T T E N D A N T T R A N S F E R
Attendant Transfer permits efficient call transfers in the system using an
Attendant Multiline Terminal equipped with one to four Attendant Add-On
Console(s). Transferred calls can be voice announced, camped-on (when
the station is busy), or directly transferred to ring at stations. After a
programmed time, All unanswered transferred calls return to the Attendant
with distinct audible and visual indications.
A U T H O R I Z A T I O N C O D E
Authorization Code permits a station to dial outside numbers that would
otherwise be restricted. When an access code plus Authorization Code is
dialed, the station code restriction class temporarily changes to allow calls
when permitted by a new code restriction class.
The Authorization Code can be verified or unverified based on class of
service and is assigned in the Forced/Verified Account Code table (these
share the same table).
The Authorization/Account Code is part of the Station Message Detail
Recording (SMDR) call record.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), only the
last four digits of the extension number are printed by SMDR.
A U T O M A T E D A T T E N D A N T
The Automated Attendant answers incoming CO/PBX calls and sends a
greeting message to calling parties. When the caller enters a station number
or a 1- or 2-digit number from the dial pad, as instructed in the greeting
message, the Automated Attendant transfers the call to a designated station
or Station Hunt group. The Automated Attendant can be set to provide eight
automated message levels.
Incoming DID calls can be answered by the Automated Attendant.
A U T O M A T I C A N S W E R W I T H D E L A Y M E S S A G E
Automatic Answer with Delay Message answers incoming CO/PBX calls and
plays a specified message to the outside caller while still ringing designated
stations. Up to two messages can be played to the outside caller. The
message(s) played are the same as the Automated Attendant message(s).
Electra Elite IPK
Features