Summary of Contents for New Rock Technologies NRP1004/P
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New Rock Technologies, Inc. NRP1004/P IP Phone User Manual Version 1.0 http://www.newrocktech.com Email: gs@newrocktech.com Document Version: 201710...
NRP1004/P IP Phone User Manual Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supplies may cause damage to the device, affect the behavior or induce noise.
Introducing NRP1004/P VoIP Phone 1.1 Thank you Thank you for purchasing the NRP1004/P Voice over Internet Protocol (VoIP) telephone. The NRP1004/P is a fully featured telephone that provides voice communication over the data network. This phone has all the features of a traditional telephone and all gives access to many data service features.
NRP1004/P IP Phone User Manual 1.3 Keypad Key name Function Description These keys are used in many areas of phone operation. Depending on the application they will have different Navigation functions. They may be configured through the web page. Use this key to access the phone book. Records may then Directory be displayed, edited or deleted.
NRP1004/P IP Phone User Manual 1.4 Input/Output Ports Port Port name Description Power switch output: DC 5V AC, 1A 10/100M Connect it to Network 10/100M Connect it to PC External console Port type: RJ-11 direct connector interface Handset Port type: RJ-9 connector...
NRP1004/P IP Phone User Manual Icon Description In handset mode In headset mode Missed call Call forward 1.6 LED Introduction 1.6.1 Programmable key LEDs for BLF LED Status Description Steady green The object is idle. Slow blinking red The object is ringing.
NRP1004/P IP Phone User Manual 1.6.5 Power Indication LED (Power Light Disabled) LED Status Description Blinking red There is an incoming call www.newrocktech.com 12/91...
LAN port on the back of the phone to the other device. The IP Phone now shares a network connection. Access by router connection—Connect one end of the network cable to the NRP1004/P’s WAN port the other end is connected to your broadband router’s LAN port, so that the completion of the network hardware connections.
NRP1004/P IP Phone User Manual power supply to a standard power outlet. Note that the power supply will not be needed if your network provides Power over Ethernet (PoE). 4. The phone’s LCD screen displays “INITIALIZING”. Later, a ready screen displays the date, time and current network mode.
NRP1004/P IP Phone User Manual 26. Press SAVE softkey. 27. Press BACK or EXIT 6 times to return to idle screen. 28. Disconnect and reconnect the power supply so the phone will reboot and apply the new settings. 2.2.2 Static IP Mode 1.
NRP1004/P IP Phone User Manual 2.2.3 DHCP Mode 1. Press the MENU softkey. 2. Scroll down to “3. Settings.” 3. Press OK. 4. Scroll down to “2. Advanced Settings.” 5. Press OK. 6. The LCD will display “INPUT PASSWORD”. 7. Input the password (default value is 123).
NRP1004/P IP Phone User Manual Basic Functions 3.1 Making a call 3.1.1 Call Device Calls can be made using three different devices: 1. Handset - Pick up the handset. The icon will be shown on the LCD screen. 2. Speakerphone - Press the Speaker button. The icon will be shown on the LCD screen.
When the Mute button is pressed during a conversation, the icon will be shown in the LCD. The distant party will not hear the party on the NRP1004/P, but the distant party can still be heard. Press Mute again to return to normal conversation.
NRP1004/P IP Phone User Manual transferred followed by "#" and then hang up. 3.9.2 Attended Transfer During a conversation, press the XFER key, dial the number to which the call is to be transferred followed by "#" and press Send. After the third party answers, press XFER to complete the transfer.
NRP1004/P IP Phone User Manual Advanced Functions 4.1 Call pickup This allows a third party to answer a call by dialing a code. For example: A calls B, but there is no answer. C can go off hook, dial a code plus B’s number, and pick up the call.
NRP1004/P IP Phone User Manual 4.4 Click to dial If User A browses to User B’s phone number or SIP address in the contact page and clicks it, User A’s phone will ring. After he goes off hook, the phone will call User B.
NRP1004/P IP Phone User Manual 4.9.3 Voice Mail 1. Press Menu->Application->Voice Mail->Enter. 2. Use the navigation keys to highlight the line for which you want to set voicemail. 3. Press Edit 4. Use the navigation keys to enable voicemail. 5. Input the number. Press 2aB softkey if necessary to change the input method.
NRP1004/P IP Phone User Manual 4.10.3 Key Event This subtype has many options. They are listed below along with brief explanations. None F_MWI – Message Waiting F_DND – Do Not Disturb F_HOLD – Hold F_B_TRANSFER – Blind Transfer ...
NRP1004/P IP Phone User Manual 4.10.7 Multicast Select the multicast type, fill in the values (values are consistent and you want to send multicast phone fill), select the coding and decoding, preservation. The telephone to register before opening the corresponding number of multicast 4.10.8 None...
NRP1004/P IP Phone User Manual Other Functions 5.1 Auto Answer If this feature is enabled, the phone will answer a ringing line after a specified time. 1. Press Menu ->Features-> Enter->Auto Answer-> Enter. 2. Use UP ARROW or DOWN ARROW to select line.
NRP1004/P IP Phone User Manual 5.7 Intercom Enables/Disables Intercom calls Press Menu ->Features-> Enter->Intercom-> Enter. 5.8 Auto Redial If Auto Redial is enabled, the phone will continue to retry a busy call. The user sets the retry interval and the number of times to redial. The user is also given the option to activate this feature on each busy call.
NRP1004/P IP Phone User Manual 5.13 Password Dial This feature controls the display of dialed digits. When enabled, a password and length can be set. Example: A call is placed to 6625551212. Password is set to 662 and length is set to 3.
NRP1004/P IP Phone User Manual Basic Setting 6.1 Keyboard 1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Keyboard->Enter. 2. There are four sets of keys which can be configured. DSS Keys – Keys on the right side of the phone beside the Speakerphone button or Line Keys.
NRP1004/P IP Phone User Manual standard types and 3 user types. The user type can be configured from the web interface. The phone will ring at the selected type shortly after it is selected. 3. Press Save. 4. Use BACK or EXIT to return to idle screen.
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NRP1004/P IP Phone User Manual 4. Use BACK or EXIT to return to idle screen. www.newrocktech.com 30/91...
NRP1004/P IP Phone User Manual Advanced Settings 7.1 General For all the items in this section, Press Menu->Settings->Enter->Advanced settings->Enter, and then enter the password. The default password is 123. It can be changed in the web interface. 7.2 Account This allows configuration of SIP account parameters. After selecting one of the three available accounts, the following items may be configured.
NRP1004/P IP Phone User Manual Web Configuration 8.1 Introduction of configuration 8.1.1 Configuration Methods There are three methods which can be used to configure this phone: Phone keypad – As discussed in previous sections Web browser - Recommended way ...
NRP1004/P IP Phone User Manual After configuring the IP phone, remember to click SAVE under the Maintenance tab. If this is not done, the phone will lose the modifications when it is rebooted. 8.3 Configuration via WEB 8.3.1 BASIC 8.3.1.1 Status www.newrocktech.com...
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NRP1004/P IP Phone User Manual Field Name Explanation Network Shows the configuration information for WAN and LAN port, including connection mode of WAN port (Static, DHCP, PPPoE), MAC address, IP address of WAN port and LAN port, DHCP server status for LAN port (ENABLED or DISABLED).
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NRP1004/P IP Phone User Manual 8.3.1.2.1 Static IP If Static IP is selected, this screen will be displayed. Information provided by the ISP should be entered. Click Back to return to the Wizard screen. Click Next to go to Quick SIP Settings 8.3.1.2.2...
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NRP1004/P IP Phone User Manual Field Name Explanation Display Name The name shown in caller ID. Server Address SIP server address either IP address or URI. Server Port SIP server port (usually 5060). Authentication User Login name or Authentication ID.
NRP1004/P IP Phone User Manual 8.3.1.4 Language Field name Explanation Language Set the language of phone. English is default. Greeting Words The greeting displayed on LCD when phone is idle. It has a maximum of 12 English characters. Default is VOIP PHONE.
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NRP1004/P IP Phone User Manual Field Name Explanation Active IP Address The current IP address of the phone. Current Subnet Mask The current Subnet Mask. Current IP Gateway The current Gateway IP address. MAC Address The MAC address of the phone.
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NRP1004/P IP Phone User Manual 8.3.2.1.1 Static IP If Static IP is chosen, the screen below will appear. Enter values provided by the ISP. 8.3.2.1.2 DHCP If DHCP is chosen, all configuration information will be provided by a DHCP server. Contact the ISP to determine if DHCP is used.
NRP1004/P IP Phone User Manual 8.3.2.2 LAN Config Field Name Explanation IP Address LAN static IP. Subnet Mask LAN Subnet Mask. DHCP Service Activate DHCP server for LAN port. The phone must be rebooted for the DHCP server setting to take effect.
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NRP1004/P IP Phone User Manual Chart 1 shows a network switch with no VLAN. Any broadcast frames will be transmitted to all other ports. For example, and frames broadcast from Port 1 will be sent to Ports 2, 3, and 4.
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NRP1004/P IP Phone User Manual Field Name Explanation Enable LLDP Enable or Disable Link Layer Discovery Protocol (LLDP) Packet Interval The time interval for sending LLDP Packets Enable Learning Function Enables the telephone to synchronize its VLAN data with the Network Switch.
NRP1004/P IP Phone User Manual 8.3.2.4 Service Port Set the port values for Telnet/HTTP/RTP on this page. Field Name Explanation Specify Web Server Type – HTTP or HTTPS Web Server Type HTTP Port Port for web browser access. Default value is 80. To enhance security, change this from the default.
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NRP1004/P IP Phone User Manual 8.3.2.5 DHCP SERVICE Field Name Explanation DHCP Client Table IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show its IP and MAC address. Leased Table Name Name of the lease table.
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NRP1004/P IP Phone User Manual Field Name Explanation Simple Network Time Protocol (SNTP) Settings Enable SNTP Enable or Disable SNTP Enable DHCP Time If this is enabled, phone will synchronize time with DHCP server. Primary Server IP address of Primary SNTP Server...
NRP1004/P IP Phone User Manual Start and end day for DST Hour Start and end hour for DST Minute Start and end minute for DST Manual Time Settings Enter the values for the current year, month, day, hour and minute. All values are required.
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NRP1004/P IP Phone User Manual Field Name Explanation Choose the sip line to configured (SIP 1 – SIP 2). Click the dropdown arrow to select the line. Shows registration status. Will show “Registered” if registered Status or “Unapplied” if not registered.
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NRP1004/P IP Phone User Manual Display Name Set the display name. This name is shown on Caller ID. Enable Registration Check to submit registration information. Domain Realm SIP Domain if different than the SIP Registrar Server. Proxy Server Address SIP proxy server IP address or URI (This is normally the same as...
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NRP1004/P IP Phone User Manual Subscribe For MWI If enabled, the phone will send Message Waiting Indication (MWI) Subscribe message to the SIP Server MWI Number Specify the number to call to retrieve Voice Messages. Subscribe Period Time interval between MWI Subscribe Messages.
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NRP1004/P IP Phone User Manual Different VoIP Service providers may require different modes. Local port SIP port. Default is 5060. Ring type Set ring tone. There are 9 standard options and 3 user options. Enable Rport Enable/Disable support for NAT traversal via RFC3581 (Rport).
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NRP1004/P IP Phone User Manual “z9hG4bK” in the VIA field of the INVITE message received, or the phone will not respond to the INVITE. Note: This will affect all lines Enable Group Enable SIP Group Backup. This will affect all lines Registration failure retry time –...
NRP1004/P IP Phone User Manual Voice Mail Number Voice mail number. Voice Mail Text Voice mail name. Echo Test Number If the IAX2 server supports echo test and the echo test number is non- numeric, this number can be used to replace the echo test text.
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NRP1004/P IP Phone User Manual Field Name Explanation STUN NAT Transversal Shows whether or not STUN NAT Transversal was successful. Server Address STUN Server IP address STUN Server Port – Default is 3478. Server Port STUN blinding period – STUN packets are sent at this interval Binding Period to keep the NAT mapping active.
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NRP1004/P IP Phone User Manual Example 3: Addition – Two examples are shown. In the first case, it is assumed that 0 must be dialed before any 11 digit number beginning with 13. In the second case, it is assumed that 0 must be dialed before any 11 digit number beginning with 135, 136, 137, 138, or 139.
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NRP1004/P IP Phone User Manual mapped per the Dial Peer rules. In prefix matching, only part of the number is entered followed by T. The mapping with then take place whenever these digits are dialed. Prefix mode supports a maximum of 30 digits.
NRP1004/P IP Phone User Manual Dial “93333” Set phone number, Destination, Alias and Delete The SIP2 server will receive “3333” Length. Phone number is XXXT; Destination is 255.255.255.255 (0.0.0.2) and Alias is del. Any phone number that begins with XXX will be sent via...
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NRP1004/P IP Phone User Manual Field Name Explanation First Codec The first codec choice: G.711A/u, G.722, G.723, G.729, G.726 Second Codec The second codec choice: G.711A/u, G.722, G.723, G.729, G.726, None Third Codec The third codec choice: G.711A/u, G.722, G.723, G.729, G.726,...
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NRP1004/P IP Phone User Manual 8.3.4.2 FEATURE This page configures various features such as Hotline, Call Transfer, Call Waiting, etc. Field Name Explanation Do Not Disturb DND might be disabled, phone for all SIP lines, or line for SIP individually.
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NRP1004/P IP Phone User Manual Field Name Explanation 192.168.1.119. If the P2P IP Prefix is defined as 192.168.1., it is only necessary to dial #119. The default is “.”. If this box is left blank, IP dialing is disabled. Turn Off Power Light Disables Power Light if selected.
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NRP1004/P IP Phone User Manual Field Name Explanation digits are replaced by “*.” Ring from Headset If this is enabled and a headset is connected, ring tone will be played in the headset. Enable Intercom Mute If enabled, mutes incoming calls during an intercom call...
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NRP1004/P IP Phone User Manual 8.3.4.3 DIAL PLAN This phone supports 7 dialing modes: 1. End with “#”– Dial the desired number, and press # to send it to the server. 2. Fixed Length – The number will be sent to the server after the specified number of digits are dialed.
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NRP1004/P IP Phone User Manual 5. Press # to Do Blind Transfer - Press # after entering the target number for the transfer. The phone will transfer the current call to the third party. 6. Blind Transfer on Onhook - Hang up after entering the target number for the transfer. The phone will transfer the current call to the third party.
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NRP1004/P IP Phone User Manual 9, xxxx cause after 9 dialed, you can hear dialing tone ,then continue to dial the remaining 4 digit number Note: End with “#”, Fixed Length, Time out and Digital Map Table can be used simultaneously.
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NRP1004/P IP Phone User Manual Name Contact name Office Number, Mobile Contact phone numbers Number, Other Number Ring Type Ring type for this contact Group Contact group for this contact Add Contact Name Contact name Office Number, Mobile Contact phone numbers...
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NRP1004/P IP Phone User Manual 8.3.4.5 REMOTE CONTACT Allows you access to remote contact lists either via XML or LDAP. TFTP example for remote xml mode: tftp://192.168.1.3/admin/phonebook/index.xml. Remote XML Phonebook Setting Phonebook Name Phonebook name displayed on the phone. Server URL Server url of the remote phonebook.
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NRP1004/P IP Phone User Manual Search Base Search data directory Enable Calling Search Allow LDAP contact search and display LDAP contact name during dialing and incoming call. Telephone Display LDAP contact’s telephone number Mobile Display LDAP contact’s mobile phone number Other Display LDAP contact’s othter number...
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NRP1004/P IP Phone User Manual MCAST Setting Define the priority of the active call, 1 is the highest Prority priority, 10 is the lowest. The voice call in progress shall take precedence over all Enable Page Priority incoming paging calls.
NRP1004/P IP Phone User Manual When you chose normal priority, the phone would ignore the multicast whose priority is lower than the talking’s priority. If the multicast’s priority is greater than the talking’s priority, you will go into the multicast interface and the talking will be held. When you chose disable status, the phone will ignore all the multicast RTP streams.
NRP1004/P IP Phone User Manual 8.3.5.1 Function Keys Screen Configuration Field Name Explanation Contrast Set screen contrast Enable Backlight Enable/disable LCD backlight. Backlight Time Set backlight off time. Line Key Settings/Function Key Settings Field Name Explanation Key Name Type Select the type of function the key is to perform. Choices are: ...
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NRP1004/P IP Phone User Manual Value Parameters associated with the function. For example: The digits to be dialed by a key programmed for DTMF. Line Line on which the function is to be performed. Subtype Used with Key Event and Memory Key. Further specifies the type of function to perform.
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NRP1004/P IP Phone User Manual 8.3.5.3 EXT Keys These are the keys on the E10 Expansion Module. Up to 5 modules may be connected to one phone. The phone can power one module. Additional modules will require a separate power supply.
NRP1004/P IP Phone User Manual 8.3.6 Maintenance 8.3.6.1 Auto Provision The phone supports PnP, DHCP, and Phone Flash to obtain configuration parameters. They will be queried in the following order when the phone boots. DHCP PnP server Phone Flash www.newrocktech.com...
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NRP1004/P IP Phone User Manual Auto Provision Setting Field Name Explanation Show the current config file’s version. If the version of Current Config Version configuration downloaded is higher than this, the configuration will be upgraded. If the endpoints confirm the configuration by the Digest method, the configuration will not be upgraded unless it differs from the current configuration.
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NRP1004/P IP Phone User Manual Plug and Play Settings Enable PnP If this is enabled, the phone will send SIP SUBSCRIBE messages to a multicast address when it boots up. Any SIP server understanding that message will reply with a SIP NOTIFY message containing the Auto Provisioning Server URL where the phones can request their configuration.
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NRP1004/P IP Phone User Manual ACS User User name for ACS. ACS Password ACS Password. TR069 Auto Login Enable/Disable TR069 Auto Login. Time between transmissions of “Inform” Unit is seconds. "Inform" Sending Period 8.3.6.2 Syslog Syslog is a protocol used to record log messages using a client/server mechanism. The Syslog server receives the messages from clients, and classifies them based on priority and type.
NRP1004/P IP Phone User Manual MGR Log Level Set the level of MGR log. SIP Log Level Set the level of SIP log. IAX2 Log Level Set the level of IAX2 log. Enable Syslog Enable or disable syslog. Web Capture Start Capture a packet stream from the phone.
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NRP1004/P IP Phone User Manual 8.3.6.4 Update This page allows uploading configuration files to the phone. Update Field Name Explanation Web Update Browse to the config file, and press Update to load it to the phone. Web Update Various types of files can be loaded here including firmware, ring tones, local phonebook and config files in either text or xml format.
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NRP1004/P IP Phone User Manual 3. Config file import - Download the config file from FTP/TFTP server. The configuration will be effective after the phone is reset. 4. Phone book export (.vcf, .csv, .xml) - Upload the phonebook file to FTP/TFTP server. It can then be named and saved.
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NRP1004/P IP Phone User Manual 8.3.6.5 Access User accounts can be added or deleted from this page. The authority of accounts can also be changed. Access Configuration Field Name Explanation LCD Menu Password Settings Menu Password Sets the password for entering the setup menu from the phone keypad.
NRP1004/P IP Phone User Manual A General user can only add another General user. 8.3.6.6 Reboot Some configuration modifications require a reboot to become effective. Clicking the Reboot button will cause the phone to reboot immediately. Note: Be sure to save the configuration before rebooting.
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NRP1004/P IP Phone User Manual 8.3.7.2 Firewall Firewall Configuration Firewall rules can be used to prevent unauthorized Internet users from accessing private networks connected to this phone (input rule), or prevent unauthorized devices connected to this phone from accessing the Internet (output rule). Each rule type supports a maximum of 10 items.
NRP1004/P IP Phone User Manual When a connected device tries to access 192.168.1.118, the phone will deny the request because of the out_access rule. Access to any other IP address will be allowed. Click the Delete button to delete the selected rule.
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NRP1004/P IP Phone User Manual connectivity to specific hosts in the internal network, although communication with other hosts in the DMZ and to the external network is allowed. This allows hosts in the DMZ to provide services to both the internal and external network, while a firewall controls the traffic between the DMZ servers and the internal network clients.
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NRP1004/P IP Phone User Manual Network Address Translation (NAT) Table Shows the NAT TCP and UDP mapping tables NAT Table Option Transfer Type Select the TCP or UDP protocol. Inside IP Set the local IP address of device. Inside Port...
NRP1004/P IP Phone User Manual VPN Password Set Password access to VPN L2TP Server. 8.3.7.5 Security Field Name Explanation Update Security File Select Security File Browse to the security file to be updated. Click the Update button to update. Delete Security File Select Security File Select the security file to be deleted.
NRP1004/P IP Phone User Manual Appendix 9.1 Specification 9.1.1 Hardware Item Specification Power Adapter Input: AC 100-240V Output: DC 5V 1A Port 10/100Base- T RJ-45 1 PORT 10/100Base- T RJ-45 1 PORT RJ11 1 PORT Headset RJ9 1 PORT Power Consumption Idle: 2.5W...
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NRP1004/P IP Phone User Manual SIP domain SIP authentication none basic MD5 DNS Peer to Peer/ IP call Automatic line selection 9 Standard ring tones and 3 user-defined ring tones DTMF ...
NRP1004/P IP Phone User Manual Phonebook 500 records Incoming Calls Outgoing Calls Missed Calls Max of 300 Records Each Supports vCard/XML/CSV Support IAX2 4 DSS keys Programmable Soft Keys Programmable Function Keys ...
NRP1004/P IP Phone User Manual Supports DNS via DHCP or Static DNS Supports DHCP client on WAN Supports DHCP server on LAN QoS with DiffServ Network Tools in Telnet Server Ping Trace Route ...
NRP1004/P IP Phone User Manual 9.2 Digit-character map table Keypad Character Keypad Character 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f...
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