Internet Led Is Off; Wifi Leds Are Off; Cannot Log In To The Cradle - NETGEAR AirCard Smart Cradle DC112A User Manual

If all LEDs are still lit one minute after power-up, do the following:
• Cycle the power to see if the cradle recovers.
• Press and hold the Reset button to return the cradle to its factory settings. For more
information, see
If the error persists, it is possible that a hardware problem occurred.

Internet LED Is Off

If the Internet LED does not light, check the following:
• The mobile hotspot might not be securely docked. Undock the mobile hotspot and then
dock it again.
• For an Ethernet WAN connection, make sure that the Ethernet cable connections are
secure at the cradle and at the modem or computer.
• Make sure that power is turned on to the connected modem or computer.
• Be sure that you are using the correct cable.

WiFi LEDs Are Off

If the WiFi LED stays off, check to see if someone logged in an disabled the wireless radios.
The WiFi LEDs are lit when the wireless radio is turned on.

Cannot Log In to the Cradle

If you are unable to log in to the cradle from a computer on your local network, check the
following:
• If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the cradle.
• Make sure that the IP address of your computer is on the same subnet as the cradle. If
you are using the recommended addressing scheme, your computer's address is in the
range of 192.168.100.2 to 192.168.100.254.
• If your computer's IP address is shown as 169.254.x.x, recent versions of Windows and
Mac OS generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in
this range, check the connection from the computer to the cradle, and reboot your
computer.
• If your cradle's IP address was changed and you do not know the current IP address,
clear the cradle's configuration to factory defaults. This sets the cradle's IP address to
192.168.100.1. For more information, see
• Make sure that your Java, JavaScript, or ActiveX is enabled in your browser. If you are
using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
AirCard Smart Cradle
Factory Settings on page 154.
Troubleshooting
Factory Settings on page 154.
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