Appendix D
Basic techniques for identifying and resolving common hardware and networking issues are
described here.
Topics in Troubleshooting SnapServers
•
LED Indicators
•
System Reset Options
•
Maintenance Mode
•
Networking Issues
•
Miscellaneous Issues
•
Phone Home Support
LED Indicators
LED indicators provide information on the status of basic connectivity, disk drives, fan
modules, and power supply modules.
SnapServer DX1
The SnapServer DX1 has two network LEDs (Ethernet 1, left; Ethernet 2, right) and one
status LED. Each drive has two disk LEDs (Drive Activity and Drive Status). There is a
Power button and a Reset button, as shown in the following illustration:
Drive Activity
10400317-003 05/2012
Troubleshooting SnapServers
Drive Status
Ethernet 1
©2010-12 Overland Storage, Inc.
Ethernet 2
Power Button
Status
Reset
D-1
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