Overland Storage SnapScale Administrator's Manual

Overland Storage SnapScale Administrator's Manual

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SnapScale
Overland
Storage
October 2014
10400455-002
®
Administrator's Guide
For Appliances Running
RAINcloudOS
Version 4.1
®

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Summary of Contents for Overland Storage SnapScale

  • Page 1 SnapScale Overland ® Storage Administrator’s Guide For Appliances Running RAINcloudOS Version 4.1 ® October 2014 10400455-002...
  • Page 2 Overland Storage. Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or programs described in this manual at any time.
  • Page 3 SnapScale cluster running RAINcloudOS version 4.1 on their network. It provides information on the installation, configuration, security, and maintenance of the SnapScale cluster and nodes. It is assumed that the administrator is familiar with the basic concepts and tasks of multi-platform network administration.
  • Page 4 SnapScale/RAINcloudOS 4.1 Administrator’s Guide Preface Japanese Voluntary Control Council for Interference (VCCI) Conventions This document exercises several alerts and typographical conventions. Convention Description & Usage WARNING A Warning contains information concerning personal safety. Failure to follow directions in the Warning could result in bodily harm or death.
  • Page 5: Table Of Contents

    Connecting for the First Time .............................21 Connect Using the Node Name .........................21 Connect Using SSM ...............................22 Setup a New SnapScale Cluster (via Wizard) ......................23 Step 1 – Select SnapScale Nodes ........................24 Step 2 – Client Network Configuration Overview ....................25 Step 3 – Choose Client Network Static TCP/IP Settings ..................26 Step 4 –...
  • Page 6 Supported Network Manager Applications and MIBs ..................76 Configure SNMP ..............................77 Web Access .................................78 Configuring HTTP/HTTPS ............................78 Configure the SnapScale Cluster as a Simple Web Server Using Web Root ..........79 iSNS Configuration ..............................82 Configure the iSNS Settings ..........................82 Update iSNS Registration ............................83 Chapter 5: Storage Options Peer Sets ..................................85...
  • Page 7 Scheduling Snapshots ............................114 Edit Snapshot Properties .............................115 iSCSI Disks ...................................115 Configuring iSCSI Initiators ..........................115 iSCSI Configuration on the SnapScale ......................116 Create iSCSI Disks ..............................119 Edit iSCSI Disk Properties .............................121 Delete an iSCSI Disk ............................121 Configuring VSS/VDS for iSCSI Disks ........................122 Nodes ..................................125...
  • Page 8 SnapScale Settings ..............................203 Tape ...................................205 Chapter 8: Maintenance Shutdown and Restart ..............................207 Manually Powering SnapScale Nodes On and Off ..................207 Data Import ................................208 Setting Up a Data Import Job ..........................209 Stopping an Import Job .............................211 Recreating an Import Job ..........................211 Preserving Permissions ............................212...
  • Page 9 Snapshot Shares and On Demand File Recovery ...................250 Creating a Snapshot Share ..........................250 File-level Security ...............................251 Security Personalities and Security Models ......................251 Windows ACLs ..............................251 Appendix C: Troubleshooting LED Indicators ................................253 SnapScale X2 Node LEDs ...........................253 X2 LED States ................................254 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 10 SnapScale/RAINcloudOS 4.1 Administrator’s Guide Contents SnapScale X4 Node LEDs ...........................255 Network Reset ................................256 Performing System Resets Without Network Access ..................257 Networking Issues ..............................257 Miscellaneous Issues ..............................259 Phone Home Support ...............................260 Appendix D: RAINcloudOS Ports Appendix E: Command Line Interface SnapCLI Syntax ................................266 SnapCLI Procedures ............................267...
  • Page 11: Chapter 1: Overview

    Node Port Configurations SnapScale Conventions The SnapScale cluster supports three or more nodes hosting redundant sets of data for data protection. An Administrator can configure, add, or remove nodes on demand to change storage requirements. The overall storage system is able to easily grow from three nodes to meet your needs.
  • Page 12: Snapscale Node Requirements

    Each peer set member has the same data and metadata as its peers. There are three different states for SnapScale nodes: • Uninitialized node – an independent node that has not yet been joined to a SnapScale cluster.
  • Page 13: Raincloudos Specifications

    This is reported in the Web Management Interface. Common Storage network To form or join a SnapScale cluster, each Uninitialized node must be connected to the same Storage network as the other nodes. Storage network links To form or join a SnapScale cluster each Uninitialized node must have connectivity (active link) on both Storage network ports.
  • Page 14: What's New In Raincloudos 4.1

    • Data importation (migration) What’s New in RAINcloudOS 4.1 NOTE: For details and descriptions of all the new features and a list of other improvements to the operating system, see the Product Release Notes on the Overland SnapScale website. 10400455-002 ...
  • Page 15: Raincloudos 4.0 Features

    Feature New Functionality iSCSI Support SnapScale can now create and host iSCSI disk targets on the cluster file system. These iSCSI disks can register with an iSNS server, and can also be managed by Windows VSS/VDS. SMB2, FTP/FTPS, and SNMP...
  • Page 16: Using Snapserver Manager With Snapscale

    SnapServer Manager (SSM) is a Java-based application that runs on all major client systems. SSM provides a single screen from which administrators can discover all SnapServer servers, REO appliances, SnapSAN arrays, SnapScale clusters, and SnapScale Uninitialized nodes (that is, nodes that are not part of a SnapScale cluster) on their network. Server Group...
  • Page 17: Node/Switch Cabling Example

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 1 - Overview Node/Switch Cabling Example The following example shows three dual 10GbE card X2 nodes and how to connect them to the network switches. The cables used to connect to the Client side of the network (blue) originate from the Client 10GbE card in slot 1.
  • Page 18 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 1 - Overview Storage Client 1GbE Card Configuration Node GbE Ports Network Switch Basic 1GbE X2 Ports 1 & 2 Client (public) Slot 2 1GbE Card Storage (private) (ports 3 & 4) Single 10GbE. The single-card 10GbE configuration uses the two 1GbE ports for the Client connection and the two 10GbE ports on the card for the Storage connections.
  • Page 19: X4 Node Configurations

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 1 - Overview X4 Node Configurations Basic 1GbE. At the rear of the 1GbE configuration, there are two sets of 1GbE ports connected directly to the motherboard for connecting to the switches. The top two are for the Client network;...
  • Page 20 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 1 - Overview Dual 10GbE. The dual-card configuration uses the left 10GbE card ports for the Client connections and the right 10GbE card ports for the Storage connections. The 1GbE ports are not used. Client Unused...
  • Page 21: Chapter 2: Initial Setup And Configuration

    This section covers the initial setup and configuration of an individual SnapScale node running RAINcloudOS 4.1. It also addresses how to use that node to set up a SnapScale cluster of three or more nodes, or to add the node to an existing SnapScale cluster.
  • Page 22: Connect Using Ssm

    Login 5. Complete the Initial Setup Wizard to either create a new SnapScale cluster or join an existing cluster. Connect Using SSM 1. Launch SnapServer Manager (SSM). SSM discovers all SnapServers, SnapScale clusters, and Uninitialized nodes on its local network segment and displays their Server names, IP addresses, and other information in the main console.
  • Page 23: Setup A New Snapscale Cluster (Via Wizard)

    5. Complete the Initial Setup Wizard to either create a new SnapScale cluster or join an existing cluster. Setup a New SnapScale Cluster (via Wizard) On a new SnapScale node, once you log in to the Web Management Interface, the Initial Setup Wizard runs displaying the Welcome...
  • Page 24: Step 1 - Select Snapscale Nodes

    Storage network subnet. The nodes cannot have any expansion units attached. Any combination of node types (X4 and X2) can be used to create a cluster. Verify that the boxes in the Add to SnapScale column for the nodes you want to use are checked. Click Re-Detect Available Nodes to refresh the list.
  • Page 25: Step 2 - Client Network Configuration Overview

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration Step 2 – Client Network Configuration Overview Review the information about setting up your Client network. Click Next to continue. 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 26: Step 3 - Choose Client Network Static Tcp/Ip Settings

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration Step 3 – Choose Client Network Static TCP/IP Settings Use this step to specify the static TCP/IP settings that will be common to all nodes in the cluster. Then click to continue to the next page to set the actual node static IP addresses.
  • Page 27: Step 4 - Configure Node Static Ip Addresses

    Step 4 – Configure Node Static IP Addresses A SnapScale cluster requires a set of static IP addresses: one for each node, and one for the Management IP. Use this page to specify the static IP addresses for each of your nodes and for the SnapScale Management IP address used to access the Web Management Interface for this cluster.
  • Page 28 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration Populate Static IP Addresses button can be used to automatically enter a sequential list of static IP addresses. Just enter an IP address on the subnet and click Populate Static IP Addresses .
  • Page 29: Step 5 - Basic Snapscale Properties

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration Step 5 – Basic SnapScale Properties Use this step to enter the basic properties for your new SnapScale cluster, then click Next This table lists and describes the basic options:...
  • Page 30: Step 6 - Set Date And Time

    Check the box and select the percentage of the storage Snapshots space you want to reserve for snapshots. It is recommended that at least 20% of your SnapScale storage space be set aside for snapshots. NOTE: Once the SnapScale cluster is created, the storage space reserved for snapshots can only be decreased.
  • Page 31: Step 7 - Summary Verification & Cluster Creation

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration 4. Email the downloaded CSV file to warranty@overlandstorage.com. Use the subject line SnapScale Registration Request for the email. Nodes automatically synchronize time with one another. You can either manually set the date and time to specific values, or you can use NTP (Network Time Protocol) servers to automatically synchronize the date and time.
  • Page 32 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration NOTE: If you uncheck the box for reserving space for snapshots, an alert is displayed to remind you that the feature will be permanently disabled for the cluster. 10400455-002 ...
  • Page 33 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration Click Create New SnapScale to complete the process. A confirmation page is shown. Click Create New SnapScale again to create the cluster. A progress bar is displayed as the SnapScale cluster is created.
  • Page 34 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration Once the cluster is created and the system changes the uninitialized node IP addresses from DHCP to the configured static IP address, a completion page is displayed stating that a share was created and suggesting UPS units be enabled.
  • Page 35 Download Registration File . Email that file (SnapScaleRegistration.csv) to Overland Storage Service (warranty@overlandstorage.com) using the subject line “SnapScale Registration Request” to initiate your warranty coverage. Click Close . You will receive a confirmation email to confirm and complete the registration.
  • Page 36: Join An Existing Snapscale Cluster (Via Wizard)

    • Add multiple host records for the cluster name resolving to each of the node IP addresses. The DNS resolves lookups for the cluster name via round robin. Join an Existing SnapScale Cluster (via Wizard) IMPORTANT: While the Initial Setup Wizard can be used to add one or more new nodes to an existing cluster, it is recommended that you log into the existing cluster’s Web Management...
  • Page 37: Web Management Interface

    IP addresses, and confirm the settings. NOTE: If no existing SnapScale cluster is detected, a warning is displayed. Verify that the node is on the same Storage network as the other nodes in the cluster, then click Re-Detect SnapScale.
  • Page 38 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration When connecting to the cluster with a web browser, the Home page of the Web Management Interface is displayed. This page shows any shares at the top, three options below the shares list, and has special navigation buttons displayed on the right side of the title bar (see the next table).
  • Page 39 Description Snap Finder – Click this icon to view a list of all SnapServers, SnapScale clusters, and Uninitialized nodes on your network, and to specify a list of remote servers that can access these servers, clusters, and nodes on other subnets. You can access these servers, clusters, and nodes by clicking the listed name or IP address.
  • Page 40: Alert Messages

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 2 - Initial Setup and Configuration Alert Messages Alert messages are displayed on Administrator-level Web Management Interface pages that display a menu. Some alerts (such as Spare Distributor and Data Balancer) have clickable options: • [Later] - Hides the alert for 24 hours or until after feature is run, whichever is first.
  • Page 41: Site Map

    Close Contact, Hardware & Software Information From the Web Management Interface, click the SnapScale logo in the upper left corner of the Web Management Interface to display the pertinent hardware, software, and contact information: Scroll down to view additional contact information. Click either...
  • Page 42: Chapter 3: Snapscale Settings

    Chapter 3 This section covers the configuration options for a SnapScale cluster of three or more nodes. The four options for cluster settings are found under the SnapScale tab. They can also be accessed using the site map icon ( Topics in SnapScale Settings: •...
  • Page 43: Snapscale Properties

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 3 - SnapScale Settings SnapScale Properties These basic options are found under SnapScale Properties This table details the options on the page: SnapScale Properties Option Description SnapScale Name and Either accept the default cluster name or enter an Description alphanumeric name up to 15 characters in length.
  • Page 44: Date/Time

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 3 - SnapScale Settings Option Description Storage Utilization Use the two drop-down lists to select the percentage of storage used before a warning or critical notice is sent. If not done already, use the link in this section to set up email notification.
  • Page 45: Secure Shell

    In some cases, this change may require you to log back in to the Web Management Interface when done. 2. To use this SnapScale as an NTP server, check the enable box. 3. From the drop-down list, select the time zone.
  • Page 46: Connect To The Cli Using Ssh

    UPS Properties page. See Edit UPS Properties on page An APC Smart-UPS series device allows the SnapScale cluster to shut down gracefully in the event of an unexpected power interruption. You can configure the cluster to automatically...
  • Page 47: Edit Ups Properties

    UPS devices. NOTE: Select a UPS capable of providing power to a SnapScale node for at least ten minutes. In addition, in order to allow the cluster sufficient time to shut down cleanly, the UPS must be configured to provide power for at least five minutes after entering a low battery condition.
  • Page 48: Configure Ups Protection

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 3 - SnapScale Settings Option Description UPS Type Use the drop-down list in the third column of the (Third column in Node table) Node table to select which UPS device is used: • USB – Select this option to use a direct- attached (USB) device.
  • Page 49: Change Network Ups Device

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 3 - SnapScale Settings 3. Click Add. You are returned to the page and the device is shown in the Network UPS Devices table. The table title UPS count is increased by one. Repeat the process for additional devices.
  • Page 50: Chapter 4: Network Settings

    This chapter addresses the network options for configuring TCP/IP addressing, network bonding, and access protocols. Network bonding options allow you to configure the SnapScale Client or Storage networks for load balancing, failover, Switch Trunking, and Link Aggregation (802.3ad). Network file protocols control how network clients can access the cluster.
  • Page 51: Network Information

    IMPORTANT: The default settings enable access to the SnapScale cluster via all protocols supported by the SnapScale cluster. As a security measure, disable any protocols not in use. For example, if no FTP clients need access to the SnapScale cluster, disable these protocols in the Web Management Interface.
  • Page 52 Aggregation (802.3ad) as the selected bonding. Management IP Address The IP address configured to access and manage the SnapScale cluster through the Web Management Interface. Node-specific Client Network Information Section Show/Hide Disabled Use the link on the right above the table to toggle the display Ethernet Ports of Ethernet ports that have been disabled.
  • Page 53: Storage Network Information

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings Storage Network Information This page shows the information on the private Storage network: Field definitions are detailed in the following table: SnapScale Storage Network Information Subnet Mask Combines with the IP address to identify the subnet on which the cluster's Storage network interfaces are located.
  • Page 54: Tcp/Ip Networking

    Ethernet port (xx:xx:xx:xx:xx:xx). TCP/IP Networking SnapScale nodes ship with either four 1GbE or 10GbE ports at the rear for network connections. The Storage network ports are always bonded using Failover mode. The Client network ports are bonded by default using Load Balance (ALB), but can be changed after the cluster is created to one of the other bonding modes: •...
  • Page 55 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings The following table describes the configuration options found on the page: TCP/IP Networking Column Description Subnet Mask Combines with the IP address to identify the subnet on which the cluster's Client network interfaces are located.
  • Page 56: Bonding Options

    Guidelines in TCP/IP Configuration Consider the following guidelines when connecting a SnapScale cluster to the network. Configure the DNS for Name Resolution and Round Robin Load Distribution To evenly distribute client access loads to the cluster nodes, add a DNS A record for the cluster name for each IP in the node IP address pool.
  • Page 57: Edit Storage Network Properties

    IMPORTANT: Changing the bond type for your SnapScale's storage network may require changes to your network switch. The bond type for the Storage network of a SnapScale cluster can be changed as needed. All cluster nodes must be online when their bond type is changed. After changing the CAUTION: bond type, the cluster must be restarted.
  • Page 58 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings The following page shows the bonding options available from the drop-down list: When changing the bond type, depending on the type of change, the following requirements must be met: • If changing the Storage network between Failover and ALB, the cluster must reboot.
  • Page 59: Utility Ip Address

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings Example of Cabling for ALB, Switch Trunking, or Link Aggregation (802.3ad) Utility IP Address To assign an additional static IP address to a specific node, click on the Utility IP Address page.
  • Page 60 IP address pool, as well as the Management IP if the node serves as the Management node. NOTE: The Utility IP address must be located on the same subnet as the SnapScale Client network. The address should be assigned BEFORE installing a backup agent or media server on a node.
  • Page 61: Windows/Smb Networking

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings Windows/SMB Networking Windows SMB and security settings are configured on the Network > Windows/SMB page of the Web Management Interface. You can configure these settings as a member of a Workgroup or an...
  • Page 62: Support For Windows/Smb Networking

    This section summarizes important facts regarding the RAINcloudOS implementation of Windows network authentication. NOTE: When a SnapScale cluster joins a domain, it does so under its cluster name (Scalennnnnnn). When a domain user is authenticated on a node, the cluster name is used. As such, a user can use any node of the cluster to be authenticated and log on.
  • Page 63: Connect From A Windows Client

    SnapScale cluster using the guest account. Connect from a Windows Client Windows clients can connect to the SnapScale using either the cluster name or any IP address in the node IP address pool. However, if possible, clients should use the cluster name to benefit...
  • Page 64: Connect A Mac Os X Client Using Smb

    • smb://node_ip_address Tip: To disconnect from the SnapScale cluster, drag its icon into the Trash. You can also browse the clusters in the Finder file window, under the Shared tab. Configure Windows/SMB Networking Windows SMB and security settings are configured from this page. The cluster can be configured as part of a Workgroup or an Active Directory Domain.
  • Page 65 Clear the box to disable this feature. Enable this SnapScale Enabled by default. The SnapScale can maintain the master list of as the Master Browser all computers belonging to a specific workgroup. (At least one Master Browser must be active per workgroup.) Check the box if...
  • Page 66 Member Of Verify it shows Active Directory Domain. Domain Name The default settings make the SnapScale available in the workgroup named Workgroup. Enter the domain name to which the cluster belongs. NOTE: Windows 2000 domain controllers must run SP2 or later.
  • Page 67: Nfs Access

    Clear the box to disable this feature. Enable this SnapScale Enabled by default. The SnapScale can maintain the master list of as the Master Browser all computers belonging to a specific workgroup. (At least one Master Browser must be active per workgroup.) Check the box if...
  • Page 68: Assigning Share Access To Nfs Users

    NFSv4 supports user-level access control via Kerberos configuration, but otherwise uses the same form of host-based access control. On a standard Unix server, share access is configured in an “exports” file. On SnapScale clusters, the exports for each share are configured on the...
  • Page 69: Configure Nfsv4 Access

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings 4. Choose the desired Client code page from the drop-down list. Select UTF-8 ISO-8859-1 ISO-8859-15 , or EUC-JP 5. Click Configure NFSv4 Access 1. Go to Network > NFS 2. Check the...
  • Page 70 This file can have any name the administrator wishes to give it. If you do not have a keytab file for the SnapScale cluster: • Create a host and NFS principle for the SnapScale cluster on the KDC. • Generate a keytab file.
  • Page 71: Ldap/Nis Domains

    The SnapScale cluster can join an NIS domain and function as an NIS client. It can then read the users and groups maintained by the NIS domain to translate user/group names to UIDs/GIDs for configuration of quotas, ID mapping, and home directories.
  • Page 72 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings The default LDAP database type page is shown. 2. Verify is displayed in the drop-down list. LDAP User Database Type 3. Check Enable LDAP 4. Edit the settings shown in the following table:...
  • Page 73: Configuring Nis

    Group ID Assignments on page 143. NIS uniquely identifies users by UID, not user name, and although it is possible to have duplicate user names, Overland Storage does not support that configuration. To configure NIS on your SnapScale cluster: 1. Go to Network >...
  • Page 74: Ftp/Ftps Access

    SnapScale guest user account and AllUsers group account. You can set share access and file access for anonymous FTP users by modifying permissions for these accounts. For more granular control over FTP access, you must create local user accounts for FTP users.
  • Page 75: Connect Via Ftp/Ftps

    NOTE: FTP users cannot manage files or folders in the FTP root directory. SNMP Configuration The SnapScale cluster can act as an SNMP agent. SNMP managers collect data from agents and generate statistics and other monitoring information for administrators. Agents respond to managers and may also send traps, which are alerts that indicate error conditions.
  • Page 76: Default Traps

    Default Traps A trap is a signal from the SnapScale cluster or any individual node informing an SNMP manager program that an event has occurred. SnapScale supports the default traps shown in...
  • Page 77: Configure Snmp

    NOTE: As a precaution against unauthorized access, Overland Storage recommends that you create your own community string. Location Optionally enter information that helps a user identify the physical location of the cluster. For example, you might...
  • Page 78: Web Access

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings Option Description IP Address 1-4 Only available when SNMP traps are enabled. Enter the IP address of at least one SNMP manager in the first field as a trap destination. Optionally, you can enter up to three additional IP addresses in fields 2-4.
  • Page 79: Configure The Snapscale Cluster As A Simple Web Server Using Web Root

    Enter Web View page opens. Configure the SnapScale Cluster as a Simple Web Server Using Web Root When you enable the Web Root feature from the page, you can configure your SnapScale cluster to open automatically to an HTML page of your choice when a user enters the following...
  • Page 80 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings NOTE: SnapScale supports direct read-only web access to files. It is not intended for use as an all-purpose Web Server, as it does not support PERL or Java scripting, animations, streaming video, or anything that would require a special application or service running on the SnapScale cluster.
  • Page 81 Accessing the Web Management Interface when Web Root is Enabled By default, when you connect to a SnapScale cluster with Web Root enabled, the browser loads the user-defined HTML page or present a directory listing of the Web Root. To access the Web...
  • Page 82: Isns Configuration

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 4 – Network Settings iSNS Configuration Microsoft iSNS Server can be used for the discovery of SnapScale cluster iSCSI targets on an iSCSI network. Configure the iSNS Settings 1. If not already installed, install the iSNS service on a Windows server.
  • Page 83: Update Isns Registration

    4 – Network Settings 3. Configure the iSCSI initiator to discover iSCSI targets via the iSNS server. NOTE: After you have completed this procedure, all the iSCSI targets on the SnapScale cluster automatically appear in the Microsoft Initiators target list.
  • Page 84: Chapter 5: Storage Options

    Storage Options Chapter 5 From the storage default page ( Storage Settings ), you can access and configure the storage options for your SnapScale cluster including nodes and drives. Topics in Storage Options: • Peer Sets • Volumes • Quotas •...
  • Page 85: Peer Sets

    SnapScale aggregates all the storage on the peer sets in the cluster to form a unified data storage space for network client access. Data access is transparent between the cluster storage space and the peer sets so that users never directly access the peer sets.
  • Page 86: Peer Sets And Recovery

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Peer Sets and Recovery Though data on peer sets is served indirectly by the unified cluster storage space, access to files stored on a given peer set is dependent on the health of that peer set. When a drive in a peer set fails, data is served from the remaining peer set member drives.
  • Page 87: Peer Set Utilization

    SnapScale automatically creates new peer sets and expand cluster storage space. Drives in a cluster do not all need to have the same capacity, but drives in a given peer set should have the same capacity or space is wasted on the larger drives.
  • Page 88: Peer Sets Page

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Snapshot Limitations • All snapshots are deleted when: • New peer sets are automatically created when new drives are installed. • One or more new nodes are added to a cluster. • If a complete peer set fails.
  • Page 89 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Option Description Active Spare Disks Shows the number of drives allocated as spares. They are (above table, right) broken out to show the status of spares and the number of spares with that status.
  • Page 90: Spare Disks Page

    Spare Disks Setting Displays the quantity set for spare drives. Clicking this link (above table, right) takes you to the SnapScale Properties page to edit the setting. NOTE: This setting may not equal the number of spare drives currently displayed if there are fewer spare drives...
  • Page 91: Spare Distributor

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Option Description Spare Status Shows the current status: • OK – Spare drive is healthy and can be used by all peer sets. • Spare Too Small – Spare is too small to either repair any existing peer sets or repair n existing peer sets.
  • Page 92 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 1. Go to Storage > Peer Sets > Spare Distributor If responding to an alert, you can click the Spare Distributor link in the alert to go directly to the page. 2. Click the Start Spare Distributor button to start the process.
  • Page 93: Data Balancer

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options NOTE: If needed, click Stop Spare Distributor on the Spare Distributor page to stop the operation. Any peer sets currently degraded and being rebuilt by the Spare Distributor will continue with the rebuilding process until completed.
  • Page 94 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 1. Go to Storage > Peer Sets > Data Balancer If responding to an alert, you can click the link in the alert to go directly Data Balancer to the page. 2. Review the default File Size Limit and change it, if needed.
  • Page 95 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 3. Click the Start Data Balancer button to start the process. The Data Balancer moves files between peer sets to improve performance and usability. A table is displayed showing that the Data Balancer is running and the percent completed.
  • Page 96: Volumes

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Volumes Use the Volumes page ( Storage > Volumes ) to manage the volumes that have been created. From this page, you can: • Create a new volume. • Edit or delete the volume (by clicking the name to access the Properties page).
  • Page 97 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 2. Make any necessary changes to the options. • It is recommended to enter a Volume Name to easily identify the specific volume. • If desired, keep the default of No Limit to allow the volume to consume an unlimited amount of cluster storage.
  • Page 98 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 4. At the confirmation page, click Create Share to create a share pointing to this volume (takes you to the Shares page). Click to display options shown below NOTE: The snapshot options at the bottom are only shown if snapshot space has been reserved.
  • Page 99: Edit Volume Properties

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Edit Volume Properties By clicking a volume’s name on the Storage > Volumes page, details of that particular volume are shown on the page. Volume Properties From this secondary page, you can: •...
  • Page 100: Deleting Volumes

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Deleting Volumes To delete a volume, at the Volume Properties page, click the Delete Volume button. At the confirmation page, click the button again. You are returned to the Delete Volume Volumes page and the volume is deleted in the background.
  • Page 101: Quotas

    In calculating usage, the SnapScale looks at all the files on a volume that are owned by a particular user and adds up the file sizes. Every file is owned by the user who created the file and by the primary group to which the user belongs.
  • Page 102 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Default Space Quota Page To make changes, choose to either use the entire disk or a space of a specific size. For a specific size, enter the maximum amount and select the units. Click to accept.
  • Page 103: Quotas For Volume Page

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Quotas for Volume Page From the Quotas page, you can create, view, or modify user and group quotas for a volume by clicking the volume’s name in the column on the far left. A...
  • Page 104 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options • Type – Choose Space File • Sort by – Select Name Limit Used , or Used (%) • View – Choose one of these view options: • Only assigned quotas •...
  • Page 105: Add Quota Wizard

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options NOTE: The search results returned may be automatically limited. Fine tune your search by using a more specific string to return a shorter list or the name desired. Parentheses around a quota amount indicates the volume default quota is being used. If the volume's default quota is set to “no limit,”...
  • Page 106 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 2. Click Add Quota to launch the search wizard. 3. To search for a user or LDAP/NIS group, select the local or domain option from the Search drop-down list, enter the search string (or select Find All), and click Search NOTE: For domains that require authentication (by showing an “(A)”...
  • Page 107 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Returned results will include all users and LDAP/NIS groups whose name begins with the string entered in the Search field. Note the following caveats: • The search results returned may be limited. Fine tune your search by using a more specific string to return the names desired.
  • Page 108: Editing Or Removing Quotas

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 4. From the search results, select the appropriate user or LDAP/NIS group, and click Next to show the configuration page for that user or group. 5. Select or enter the desired space and file quota amounts, and click NOTE: LDAP/NIS groups do not display the third option for using the default user space or file quota.
  • Page 109: Snapshots

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 3. To edit or remove the quota, from the search results, select the appropriate user or LDAP/NIS group in the left column to open the settings page for that user. 4. Select or enter the new quota options: •...
  • Page 110: Snapshots Overview

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options To create or schedule snapshots, navigate to Storage > Snapshots in the Web Management Interface: When working with snapshots, consider the following caveats: • It is recommended that snapshots be taken when the system is idle or under low data traffic to minimize conflicts.
  • Page 111 Edit a Snapshot Schedule Click the Snapshot Schedules button, and then click the snapshot name. You can modify all snapshot parameters. Adjust Snapshot Space Specify the percentage of your SnapScale storage space to reserve for snapshots. NOTE: The storage space reserved for snapshots can be reduced, but it can never be increased once it is created.
  • Page 112 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options NOTE: The presence of one or more snapshots on a cluster can impact write performance. Additional snapshots do not have additional impact; in other words, the write performance impact of one snapshot on a cluster is the same as the impact of 100 snapshots.
  • Page 113: Adjusting Snapshot Space

    Snapshots table. Adjusting Snapshot Space NOTE: Once the SnapScale cluster is created, the storage space reserved for snapshots can only be decreased. It can never be increased. If you already reserved storage space for snapshots during the setup of your cluster but now...
  • Page 114: Accessing Snapshots

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 3. Click to complete the process. Accessing Snapshots After snapshots are created, they can be accessed via a snapshot share. Just as a share provides access to a portion of a live volume, a snapshot share provides access to the same portion of the filesystem on all current snapshots of the volume.
  • Page 115: Edit Snapshot Properties

    SCSI drive. This storage virtualization frees the administrator from the physical limitations of direct-attached storage media and allows capacity to be expanded easily as needed. Unlike standard volumes, SnapScale cluster iSCSI disks can be formatted by the iSCSI client to accommodate different application requirements.
  • Page 116: Iscsi Configuration On The Snapscale

    Back up an iSCSI Disk from the Client, not the SnapScale An iSCSI disk is not accessible from a share and thus cannot be backed up from the SnapScale cluster. The disk can, however, be backed up from the client machine from which the iSCSI disk is managed.
  • Page 117 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options iSCSI Multi-Initiator Support Check the Support Multiple Initiators box to allow two or more initiators to simultaneously access a single iSCSI target. Multiple initiator support is designed for use with applications or environments in which clients coordinate with one another to properly write and store data on the target disk.
  • Page 118 The format of IQNs for VDS-based iSCSI disks on the SnapScale cluster is: iqn.1997-10.com.snapscale:[clustername]:[blockdevice] and the format for IQNs for snapshots of iSCSI disks on the SnapScale cluster is: iqn.1997-10.com.snapscale:[clustername]:[blockdevice]-snap[n] where, in both cases, is the name of the SnapScale cluster,...
  • Page 119: Create Iscsi Disks

    Storage > iSCSI and click Create iSCSI Disk to create iSCSI disks on the SnapScale cluster. Be sure to read iSCSI Configuration on the SnapScale on page 116 before you begin creating iSCSI Disks. 1. Navigate to and click Storage > iSCSI Create iSCSI Disk.
  • Page 120 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 4. If desired, enable CHAP authentication by checking the Enable CHAP Logon box to display the hidden options. Enter a User Name Target Secret (password), and then confirm the password. Consider the following: •...
  • Page 121: Edit Iscsi Disk Properties

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Edit iSCSI Disk Properties NOTE: You cannot edit an iSCSI disk until all active clients have been disconnected from that disk. The hostname and IQN name of all connected initiators are displayed in the properties table.
  • Page 122: Configuring Vss/Vds For Iscsi Disks

    VSS snapshot will not be created and an error will be reported by the SnapScale cluster VSS hardware provider to the Windows event log. When creating iSCSI disks for later VSS snapshot use, be sure to leave at least 10% of the size of the iSCSI target free on the cluster.
  • Page 123 Snapshots of iSCSI disks that contain multiple Windows volumes are not supported. 1. Go to Storage > iSCSI and click VSS/VDS Access 2. Add VSS clients to the SnapScale cluster: a. At VSS/VDS Access Control , enter the VSS client hostname to which you want to grant access, and click The client hostname is not case-sensitive and should appear in the VSS/VDS Clients box.
  • Page 124 SnapScale cluster as a virtual iSCSI disk (named after the main iSCSI disk with snap[n] appended), and the backup application performs the backup using the snapshot iSCSI disk.
  • Page 125: Nodes

    • Identify physical nodes via flashing LEDs. Some important points about SnapScale nodes: • Users can access the cluster storage over any of the configured network protocols by connecting to any of the nodes.
  • Page 126: Edit Node Properties

    • Flash the node drive LEDs to help identify the node. • Change the node description. • View the drives in the node. • Remove the node from the SnapScale cluster. Flash the Node LEDs Click the light-blue box ( ) under the node name to start the LEDs flashing for up to five minutes.
  • Page 127: Node Drives

    Adding Nodes A SnapScale cluster can also be expanded by adding more nodes. Expansion kits are available that consist of either two or three additional nodes and all the necessary cables. Documentation is included with each node that details how to install, cable, and power up the new node.
  • Page 128 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options • All the nodes, those already part of the cluster and those being added, must be attached to the same Client subnet. • No expansion units can be attached to a node.
  • Page 129 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 2. Click Next to display node choices (Wizard Step 1): 3. Check the boxes for the nodes you want to add to the cluster, and click Next NOTE: By default, all eligible nodes are pre-selected. It is recommended to accept all the nodes to ensure the optimum configuration.
  • Page 130 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options If an available node is not eligible to be added to the cluster due to an OS version mismatch, it can be upgraded to make it eligible. Click the click here link in the...
  • Page 131 IP addresses must be added to the pool. You can also enter a starting address in the Populate field based on the static IP addresses (in the list on the right) currently being used by your SnapScale cluster, and then click the Populate Static IP Addresses button.
  • Page 132 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options 6. At the confirmation page, click Add Nodes to SnapScale again. The new nodes are added to the cluster and the peer sets are built. This process takes several minutes. IMPORTANT: If the Storage network bond type on the new nodes needs to be changed to or from Switch Trunking or Link Aggregation (802.3ad) to match the cluster bond type,...
  • Page 133: Removing Nodes

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Example of network bond message: Removing Nodes To remove a node from a SnapScale cluster, go to Storage > Nodes , click the node name to view the Node Properties page, and then click Remove Node from SnapScale .
  • Page 134: Node Identification

    IMPORTANT: Removing a node may result in one or more peer sets becoming degraded. These degraded peer sets may not be automatically repaired if there are not enough eligible spare drives on other nodes. Removing this node may also result in your SnapScale cluster operating with less than the minimum requirement of 3 nodes.
  • Page 135: Disks

    Should a drive fail (solid red LED), it can be replaced (hot-swapped) without shutting down the SnapScale node. If a spare is available on a node that doesn’t already have an active member of the failed drive's peer set, the spare automatically replaces the failed drive and the new drive being installed automatically becomes a spare.
  • Page 136: Adding Drives

    If there are no errors, after the new drive is incorporated, any alert LEDs are turned off and system statuses are updated. Adding Drives If new peer sets are created when adding new drives to a node in a SnapScale cluster, CAUTION: all existing snapshots will be deleted.
  • Page 137 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options Drive Installation NOTE: Do not remove the disk drives from their carriers. Doing so voids the drive warranty. Unless adding drives to an Uninitialized nodes, the cluster must be up and fully operational.
  • Page 138 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options On the Disks page, any newly detected drives show a disk unused icon next to the drive. It may take a minute or two before the drives appear as unused and the new disks detected banner is displayed.
  • Page 139 5 – Storage Options Peer Set/Hot Spare Incorporation When newly installed drives are detected, SnapScale first auto-incorporates drives to fix any failed peer set and fulfill any reserved spare count. The Web Management Interface then displays an alert banner about the new drives and the New Disks Detected page is activated.
  • Page 140 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 5 – Storage Options The boxes next to the drive name can be unchecked to remove a drive from the incorporation list. However, to balance peer set and spare creation, it is recommended that all drives be incorporated at the same time.
  • Page 141: Chapter 6: Security Options

    To accommodate NFS clients, the SnapScale cluster can also join an LDAP or NIS domain, and the SnapScale can look up user IDs (UIDs) and group IDs (GIDs) maintained by the domain for configuration of quotas and ID mapping. For authentication control beyond the guest account, Mac and FTP client login credentials can be created locally on the cluster.
  • Page 142: Guidelines For Local Authentication

    Web Management Interface, SSM, or the CLI through SSH. A local user or group is one that is defined locally on a SnapScale cluster using the Web Management Interface. The default users and groups listed below cannot be modified or deleted.
  • Page 143: User And Group Id Assignments

    User and Group ID Assignments SnapScale uses the POSIX standard to assign UIDs or GIDs, in which each user and group must have a unique ID. This requirement applies to all users and groups on the cluster, including Windows Active Directory, LDAP, NIS, and local users.
  • Page 144: Security Guide For Windows Active Directory

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Security Guide for Windows Active Directory Windows Active Directory Security Guide wizard guides you through the setup of Windows Active Directory on your cluster. NOTE: You cannot join an Active Directory domain if NTP is enabled. If you see such a message, click the NTP link to change your settings.
  • Page 145: Security Guide For Entire Volume Access

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Security Guide for Entire Volume Access This Share Level Access Security Guide wizard guides you through the four steps it takes to give share-level access to an entire volume. 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 146: Security Guide For Folder Access On Volume

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Security Guide for Folder Access on Volume This Share Level Access Security Guide wizard guides you through the five steps it takes to give share-level access to a folder on a volume.
  • Page 147: Shares

    NFS client machines. SnapScale supports file access in Windows, and Unix networks, as well as access via HTTP and FTP. New shares are created by default with full read-write access to all users, subject to the filesystem permissions on the share target directory.
  • Page 148: Create Shares

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Create Shares To create a new share, at a minimum you need to specify the share name, volume, and folder path. Click on the default page to start the process. Create Share...
  • Page 149 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options By clicking the Advanced Share Properties link, additional options are displayed. Use these options to hide the share from network browsing, select the protocols supported and create a snapshot share associated with this share.
  • Page 150: Edit Share Properties

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 4. If desired, enter a description to clarify the purpose of the share. 5. Choose a security model for path by selecting Windows/Unix, Windows, Unix from the drop-down list. The option defaults to the current security model at the specified path. If changed to a different security model, the change will propagate to all files and subdirectories underneath.
  • Page 151 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Once a share has been created, you can change its name, description and the advanced properties. To edit the properties, go to Security > Shares > Share Properties (displayed by clicking the share name in the table).
  • Page 152: Delete Shares

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Option Description Name Accept the default share name or enter a new one. If you change the default, observe the following guidelines: • Make sure the share name is unique on this cluster.
  • Page 153: Configuring Share Access

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 2. At the confirmation page, click Delete Share again. Configuring Share Access , in the column, click the link next to the share you want to Security > Shares Access configure. The Share Access page is displayed.
  • Page 154 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Share Access Behaviors Administrators tasked with devising security policies for SnapScale cluster will find the following share access behaviors informative: • Share access defaults to full control – The default permission granted to users and groups when they are granted access to the share is full control.
  • Page 155 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options • NFS access permissions are not cumulative – An NFS user’s access level is based on the permission in the NFS access list that most specifically applies. For example, if a user connects to a share over NFS from IP address 192.168.0.1, and the NFS access for the share gives both read-write access to “...
  • Page 156 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Setting User-based Share Access Permissions Share permissions for Windows, HTTP, and FTP users are configured from Security > Shares by clicking the link in the column of the share you want to configure. Share Access permissions for NFS are configured and enforced independently.
  • Page 157 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options b. Enter the search string (or select Find All When entering a search string: • Returned results will include all users and groups whose name begins with the string entered in the Search field.
  • Page 158 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 4. To change access permissions for a user or group, select one or more users or groups in the left box, then select either Full Access Read Only from the drop-down list, and...
  • Page 159 NOTE: The syntax used in this file is equivalent to standard Linux exports file syntax. If the cluster detects any errors in syntax, a warning message appears. You can choose to correct or ignore the error warning. The Exports File Default Options. The SnapScale default setting provides read-write access to all NFS clients. *(rw,insecure,async,root_squash,no_all_squash) 10400455-002 ...
  • Page 160 Using the Add Host Option. Follow these steps: 1. Select one of the following options: • SnapScale Default Options – Inserts the default options as described above. • Read Only – Inserts the read only option only. • Both – Inserts default options, but substitutes read only for read/write.
  • Page 161: Local Users

    Local users are users that are known only to the cluster being accessed. Each SnapScale cluster comes with two predefined users: admin and guest. The admin user has full Administrator rights. Go to to view settings or make changes.
  • Page 162: Create A User

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Create a User Click Create to create a new user on this cluster. Enter the user data, select any special options, and click again. Create User To Create a Local User 1. On the...
  • Page 163: Edit User Properties

    During this time, a warning message is displayed in the Web Management Interface. While the cluster, all the nodes, and all the data are fully accessible during this synchronization process, you should wait for the message to disappear before making further changes to your SnapScale cluster. 10400455-002 ...
  • Page 164 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options To Edit Local User Properties 1. On the Local Users page, highlight the user you want to edit and click Properties 2. On the page that opens, enter or change any of the information:...
  • Page 165: Local User Password Policies

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Option Description Disable User Login Check this box to disable the user login. The user’s information will remain in the system, but login rights are denied. The user login can be re-enabled by clearing the box.
  • Page 166: Assign User To Group

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 3. Enter the following information: Option Description Character Requirements Select the alpha/numeric/special character requirements for the password from the drop-down list. Minimum Number of Check this box to enable the policy, then enter the minimum number Characters of characters required for the password.
  • Page 167: Delete Local User

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Add or Remove Users from Groups 1. On the Local User page, select a user. 2. Click Groups The group settings for the selected user are shown. 3. To make a change: •...
  • Page 168: Local Groups

    Security > Local Groups ) provides all the options to manage local groups. Local groups are groups of local users that are known only to the cluster being accessed. Each SnapScale cluster comes with one predefined group ( admingrp 10400455-002 ...
  • Page 169: Create New Group

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Create New Group Create to create a new group on this cluster. Options include the group name and changing the Group ID (GID). To Create a New Local Group 1. On the...
  • Page 170: Edit Group Properties

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Edit Group Properties Properties to open the Local Group Properties page to make changes to the options there. To Edit Local Group Properties 1. On the Local Groups page, select the group you want to edit and click Properties 2.
  • Page 171: Specify Users In Group

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Specify Users in Group Use the Users for Local Group page ( Security > Local Groups > Users ) to make changes to the membership of a local group. Add or Remove Group Users 1.
  • Page 172: Delete Group

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Delete Group On the Local Groups page, use the following process to remove a group. Delete a Group 1. On the page, select the group to be deleted and click Local Groups Delete The delete confirmation page is displayed.
  • Page 173: Security Models

    Delete Group to delete the selected group (or Cancel to cancel the deletion). Security Models There are three file-level security models that can be used by a SnapScale cluster: • Windows/Unix • Windows • Unix The security model determines the rules regarding which security personality is present on files and folders created by the various protocols and clients, and whether the personality of files and folders can be changed by changing permissions.
  • Page 174 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 4. At the confirmation message, click Apply Security Model If there are files and directories under the volume, you are prompted whether you want to recursively apply the change. This resets permissions on all files and directories to...
  • Page 175: Id Mapping

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options ID Mapping ID mapping allows users and groups that exist on Windows domains to share user and group IDs with local, LDAP, or NIS users and groups. This results in the same permissions and quota consumption applying to both users and groups in an ID-mapped pair.
  • Page 176 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options a. At the bottom of the list, using the Search drop-down list, select the local, LDAP, or NIS user or group list to be searched. b. Select Find and enter the search string (or select Find All Enter the exact name (or a string with a wild card “*”...
  • Page 177 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options • On the rare occasion you need to search for a Windows domain that's not listed (remote domain), select a Windows domain from the Search drop-down list through which to search, then enter in the...
  • Page 178: Change Mapping

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options The mapping result is shown on the default page with the users/groups that were mapped in purple with a plus (+) in front of their name. NOTE: To display only changes that have not yet been applied, check the View only unsaved changes box.
  • Page 179 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options a. At the bottom of the list, using the Search drop-down list, select the local, LDAP, or NIS user or group list to be searched. b. Select Find and enter the search string (or select Find All Enter the exact name (or a string with a wild card “*”...
  • Page 180 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 3. At the Change Mapping page, to find the user/group you want to map to, select the Windows domain user or group list, the scope of the search, enter a search string if...
  • Page 181: Auto Mapping

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 6. Click to save changes (or Cancel to reset). 7. When done with all your mappings, click to activate them. 8. At the confirmation page, click Save Changes 9. At the filesystem update option page, choose either...
  • Page 182: Remove Mappings

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 3. At the summary page, verify the mappings and remove ( Remove Auto Mapping ) any users or groups you do not want to map. 4. When the list is correct, click...
  • Page 183 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 2. Click Remove Mappings. 3. At the confirmation page, verify the users/groups listed and click Remove Mappings The selected mappings are removed and the default page is displayed with the users/groups that were unmapped in purple with a plus (+) in front of their name.
  • Page 184 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 6. At the confirmation page, click Save Changes 7. At the filesystem update option page, choose either Update Filesystem Do Not Update Filesystem IMPORTANT: Updating may take some time, depending upon how many files and folders are on your system.
  • Page 185: Remove Missing Id Mappings

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options IMPORTANT: Updating may take some time, depending upon how many files and folders are on your system. If you elect not to do this operation, any files and folders owned by (or having permissions by) any of the Windows users and groups you have just updated will remain unchanged and cannot be updated at a later time.
  • Page 186 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options 2. Click Remove Missing Mappings to clear the missing mappings from the system. A confirmation is shown on the main page. ID Mapping 3. Click to save changes. 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 187: Filesystem Updates

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options Filesystem Updates After making any changes to ID mappings, you are presented with a filesystem update option page, where you can choose either options. Update Filesystem Do Not Update Filesystem If you choose...
  • Page 188: Home Directories

    Configure the client to mount the home directory root for all users, and then configure each user account on the client to use the user-specific directory on the SnapScale cluster as the user’s home directory. 10400455-002 ...
  • Page 189: Configure Home Directories

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options • For FTP/FTPS, local users will automatically be placed in their private home directory when they log in. Access to the home directory is facilitated through a share pointing to a parent directory of the home directory, so users can still change to the top-level directory to access other shares.
  • Page 190 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 6 - Security Options NOTE: Do not put Home Directories on a volume that might be deleted. If you delete the volume, you will also delete the Home Directories. 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 191: Chapter 7: System Monitoring

    System Monitoring Chapter 7 This chapter addresses the options for monitoring the SnapScale cluster. Topics in System Monitoring: • System Status • Activity Submenus: • Active Users • Open Files • Network Monitor • Event Log • Protocol Manager •...
  • Page 192: System Status

    Monitor > System Status ) to assess the hardware status and key information of the cluster member nodes. The following status fields are displayed for each node that is part of the SnapScale cluster. Any critical messages are displayed in a font.
  • Page 193: Activity

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Field Description The type of central processing unit (CPU). If more than one CPU exists, each is listed separately. Client Network Provides details on the client-side network. Storage Network Provides details on the storage-side network.
  • Page 194: Active Users

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Active Users This option is used to view read-only details on the active users logged on to each of the nodes on the cluster. Information available on this page includes user names of all active users, their workstation names, authorization, the number of open files they have on the node, the protocol, and when they logged on.
  • Page 195: Open Files

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Open Files Use this option to view read-only details on the open files on a specific node. Use the drop-down list on the upper right to choose a different node to view. Click...
  • Page 196: Network Monitor

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Network Monitor This feature can be used to monitor the network utilization on both the Client and Storage networks. Monitoring is enabled by default. Go to Monitor > Activity > Network Monitor...
  • Page 197 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring View Usage You can go to Monitor > Activity > Network Monitor to view graphs showing current usage, total throughput, or combined usage for a user-configurable time period. The data is refreshed every 15 seconds.
  • Page 198 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Icons / Options Description Select Nodes Click this icon to select the nodes. Choose either individual nodes or Select All Notes. You can select multiple nodes by using Ctrl+Click. • When blue, individual nodes are selected.
  • Page 199 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Graph Options Below each graph is a Zoom Bar that can be used to show a specific time range. When zoomed in, the graphs are frozen and not updated. • You can scale the magnification of the graph by either clicking and dragging horizontally withing the graph area or using the handles at the sides of the Zoom Bar.
  • Page 200 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Click and drag to zoom in (or use handles on Zoom bar) Download Usage Records To download the record displayed as a CSV file, click . A dialog box asks you to Download determine the location of the downloaded file.
  • Page 201: Event Log

    Edit the following fields as appropriate, then click Refresh Option Description View Log Select to view either the SnapScale cluster-wide or node-specific logs. The SnapScale option shows general cluster-related log messages while the node-specific options show log messages specific to the selected node. Severity Select the type of alerts and information you want to view.
  • Page 202: Protocol Manager

    Protocol Manager Protocol Manager manages networking protocols and IP address assignment across the entire SnapScale. If a node fails or is removed from the SnapScale, Protocol Manager handles automatic IP address reassignment to maintain client access to data. The following table addresses the possible status:...
  • Page 203: Snapscale Settings

    When you make changes to your SnapScale via the Web Management Interface, the settings are applied to the Management node first to determine success or failure of the configuration, then the settings are applied to the other nodes in the background.
  • Page 204 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Click the upper right text that says View is: Compressed to switch to the expanded view: Use the scroll bar on the right side to view all the data. In expanded mode, detailed information on each node is available: •...
  • Page 205: Tape

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 7 - System Monitoring Tape Use the Tape Monitor page ( Monitor > Tape ) to view read-only details on the SCSI and USB tape devices attached to each node. Use the drop-down list on the upper right to select whether to view all the nodes or individual nodes.
  • Page 206: Chapter 8: Maintenance

    Maintenance Chapter 8 Clicking the Maintenance tab on the Web Management Interface displays options used to maintain this SnapScale cluster. There is also a submenu of special, related options. Tools Topics in Maintenance • Shutdown and Restart • Data Import •...
  • Page 207: Shutdown And Restart

    To prevent possible data corruption or loss, it is NOT recommended to directly power CAUTION: down any nodes that are part of a SnapScale cluster. When powering down a cluster, always use the Shutdown button that can be found under Maintenance > Shutdown/Restart in the Web Management Interface.
  • Page 208: Data Import

    Use the Data Import page ( Maintenance > Data Import ) to import (migrate) data from another SnapScale cluster, SnapServer, or other computer that supports CIFS or NFS (v2, v3, or v4) to this cluster. Windows/SMB Page: 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 209: Setting Up A Data Import Job

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance NFS Page: If an error is encountered during the import (for example, a file or folder is locked and cannot be imported), the utility records the error in a log, and continues the operation. When the import is completed, the administrator can view the log of import errors.
  • Page 210 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance • For NFS v2/v3 import, consider using the user root and configuring the NFS export on the source to for the IP Address of the node for the duration of the no_root_squash import.
  • Page 211: Stopping An Import Job

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance Option Description Include All If the folder you select for import contains subfolders, selecting this Sub-folders option imports all files and folders underneath this folder (default is checked). NOTE: If disabled, only the files in this folder are imported.
  • Page 212: Preserving Permissions

    If you are importing from a Unix server to a Unix personality directory, Unix permissions for UIDs/GIDs are copied exactly from source to target; thus, identities of the users and groups are best retained if the SnapScale cluster belongs to the same NIS domain as the Unix server. Importing Between Conflicting Security Models When importing from a Unix source to a Windows security model target, Unix permissions are retained and the security personality on the resulting files and directories will be Unix.
  • Page 213: Os Update

    Do not interrupt the update process. You may severely damage the cluster if you interrupt a software update operation before it is complete. Update the RAINcloudOS NOTE: Snap EDR cannot be installed on a SnapScale cluster using the OS Update page (see Snap EDR on page 238).
  • Page 214 Only click the button once. Some browsers show the percent of the upload progress in their bottom status bar. The SnapScale cluster uploads the software package. An update option page is shown. 4. Choose the update option you want to use and click Update Now •...
  • Page 215: Online/Rolling Updates Notes

    The Online/Rolling Update option allows you to update the RAINcloudOS while leaving the SnapScale cluster online and active. Each node is upgraded and rebooted one at a time, and as a result, degrades the peer sets with members in that node during that process. After upgrade/reboot, each node rejoins the cluster and all peer sets are fully rebuilt before the rolling update proceeds to the next node.
  • Page 216 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance • To minimize possible conflicts, the following Web Management Interface features are blocked during an Online/Rolling Update: • Delete SnapScale • Add Nodes • Remove Node • Data Balancer • Spare Distributor • Update Notification •...
  • Page 217: Update Notification Option

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance • SnapExtensions – SnapEDR • Shutdown/Restart SnapScale • TCP/IP • Utility IP Address • Storage Network Properties • Change Password (for a user with Admin rights) • Under certain circumstances, the Online/Rolling Update feature is not available:...
  • Page 218 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance When enabled, Update Notification checks weekly for updates that are applicable to the cluster. If updates are available, a banner alert is displayed just below the menu bar on all Web Management Interface pages.
  • Page 219 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance 2. Check the Enable Automatic Update Notification box. 3. If your environment requires using a proxy server for external web-based communication: a. Check the box. Use a proxy server for HTTP communication Additional proxy options are displayed.
  • Page 220: Last Os Update

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance Last OS Update At the bottom of the OS Update page is a Last OS Update link and information. Click this link to view a detailed status of the last update applied to the cluster.
  • Page 221: Registering Your Cluster

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance Once email is configured, the Support page is available with your contact information entered: Registering Your Cluster The very first time you start your cluster, a page appears. Registering Registration Reminder your cluster activates your warranty and allows you to create and track service requests.
  • Page 222 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance NOTE: Warranty information is available at http://docs.overlandstorage.com/support. If you skipped the registration during setup, to register the cluster now, click Registration Maintenance > Support page: To Register Your Cluster NOTE: To use this feature, access to the Internet is required.
  • Page 223 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance At the Registration page: 1. Enter the four required items in the appropriate fields. 2. Click Download Registration File The information, including all the node data, is incorporated into a CSV file. 3. Depending on your browser settings, make sure that you save the CSV file to your local computer.
  • Page 224: Maintenance Tools

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance Maintenance Tools Tools option provides a submenu of general-purpose maintenance options and features. 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 225: Email Notification

    Check this box to authenticate when an email is sent to the SMTP SMTP server by the SnapScale. Provide an authentication User Name and Password in the fields that appear when the feature is enabled. The types of methods supported (in order) are CRAM- MD5, LOGIN, and PLAIN.
  • Page 226 • Node hardware event – The internal temperature for a node exceeds its maximum operating temperature or other hardware problems. • SnapScale system event – A change or error occurs that impacts the entire cluster. • Administrative operation event – A Data Import operation has finished or experienced an error.
  • Page 227: Host File Editor

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance Host File Editor Use this page to identify external hosts in the hosts file for the SnapScale cluster. This page allows you to supply a hostname-to-IP address mapping that persists across system reboots. Click...
  • Page 228: Delete Snapscale Cluster

    Uninitialized nodes. • Shut down all nodes – After deleting the SnapScale cluster, the nodes shut down. The next time the nodes are powered on, they automatically perform a fresh install and then reboot as Uninitialized nodes.
  • Page 229 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 8 - Maintenance 3. At the confirmation page, enter your Admin password and click Delete SnapScale again to start the process. During the cluster deletion, an information page is shown (such as this one for the Restart option).
  • Page 230: Chapter 9: Misc. Options

    Topics in Misc. Options • Home Pages • Home Page • Administration Page • SnapExtensions • BitTorrent Sync • Snap EDR • Snap Finder • Edit Snap Finder Properties • Change Password • Management Interface Settings 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 231: Home Pages

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options Home Pages When you first launch the Web Management Interface, the Home page is displayed showing any existing shares and three options. Once logged in using the Administration link, you can switch between the...
  • Page 232 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options For users with admin rights, a key icon ( ) appears next to the file/folder on the share. Clicking this icon displays a popup box with security information about the file/folder. This page also provides three key administrative function links: •...
  • Page 233: Administration Page

    <node_name> is the unique node name in the format Nodennnnnnnn. It provides a high-level view of the SnapScale status, the amount of total storage being used, and a link to find out what’s new in RAINcloudOS by accessing online help. The tabs at the top provide access to the various functions and features of the RAINcloudOS.
  • Page 234 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options Auto-refresh icon ( ) is displayed on the right corner just above the Cluster Status Box. Click the icon (or Refresh below the Cluster Status Box) to manually refresh the information. From the...
  • Page 235: Snapextensions

    NOTE: Cookies must be enabled on your browser for BitTorrent Sync to work. BitTorrent Sync (BTSync) is a SnapExtension that is preloaded on SnapScale. It lets you share and sync an unlimited number of files and folders of any size across multiple platforms.
  • Page 236 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options 2. At the configuration page, check Enable and click 3. At the following page, accept the BitTorrent Privacy Policy and Terms by clicking I Accept so you can run BitTorrent Sync. 10400455-002 ...
  • Page 237 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options 4. When returned to the BitTorrent Sync page, use the Configure BitTorrent Sync link to configure it for your use. NOTE: Once enabled, you can return at any later time to configure or reconfigure BitTorrent Sync by clicking BitTorrent Sync on the SnapExtensions page or the Site Map.
  • Page 238: Snap Edr

    • BitTorrent Sync installs as a hidden directory on a volume. If the volume is deleted or rolled back from a snapshot, the SnapScale attempts to automatically relocate the BitTorrent Sync hidden directory to another volume. If there are no more volumes, or if none can be found that are large enough, BitTorrent Sync is disabled and cannot be re- enabled until a suitable volume becomes available.
  • Page 239 Status • The status of the SnapServer or Uninitialized node (for example, OK or Fan Failure). • The status of a SnapScale cluster is always Online. IP Address The IP address of the SnapServer, Uninitialized node, or the Management IP address of the SnapScale cluster.
  • Page 240: Edit Snap Finder Properties

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options To enable remote discovery of clusters, nodes, or servers on a different subnet or to display a warning icon for SnapServers or Uninitialized nodes with an enabled Ethernet port that has no link, click...
  • Page 241: Change Password

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options Change Password To enhance the security of your SnapScale cluster, it is recommended that users change their passwords regularly. This is done using the Change Password page. Changing Your Password 1. On the...
  • Page 242: Management Interface Settings

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options Management Interface Settings The Web Management Interface default background is light blue with the stylized “O” symbols on a textured blue background: This can be changed to a solid blue background on the Web Management Interface Settings...
  • Page 243 SnapScale/RAINcloudOS 4.1 Administrator’s Guide 9 - Misc. Options 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 244: Appendix A: Backup Solutions

    Snap EDR provides server-to-server synchronization by moving, copying, or replicating the contents of a share from one cluster or server to another share on one or more different clusters or servers. It comes preinstalled on SnapScale clusters and activates a 45-day free trial if configured as a Management Console.
  • Page 245: Snap Edr Usage

    Console running on the server, or other Agents replicating to/from the server) need to be able to resolve the SnapScale cluster name to its IP address in order to interoperate properly with the cluster. This can be accomplished via a DNS host record, local hosts file entries, or other name resolution services in the environment.
  • Page 246: Scheduling Jobs In Snap Edr

    A SnapScale can be backed up using a third-party Linux agent or media server installed on one cluster node. A tape drive or library can be attached to the node to provide local backup of the cluster.
  • Page 247: Appendix B: Security And Access

    Appendix B This appendix provides additional information and configuration options about securing and accessing shares and files on the SnapScale. The RAINcloudOS supports share-, file-, and directory-level permissions for all local and Windows domain users and groups. File and directory security can be configured using either Windows NTFS-style security or classic Unix-style security.
  • Page 248: Security Model Management

    Special Share Options The basic setup and configuration of shares on a SnapScale cluster is handled on the Security > Shares page.
  • Page 249: Hiding Shares

    For security and backup purposes, it is recommended that administrators restrict access to shares at the root of a volume to administrators only. After initialization, all SnapScale clusters have a default share named SHARE1 that points to the root of the default volume Volume1.
  • Page 250: Nfs Share Access

    A snapshot share is a read-only copy of a live share that provides users with direct access to versions of their files archived locally on the SnapScale cluster via a snapshot. Users who wish to view or recover an earlier version of a file can retrieve it on demand without administrator intervention.
  • Page 251: File-Level Security

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide B - Security and Access For example, assume the snapshot share named Sales_SNAP contains the following four directories: latest 2014-02-25.120000 2014-03-01.000100 2014-03-07.020200 The latest directory always points to the most recent snapshot (in this case, 2014-03- , or March 7th, 2014, at 2:02 a.m.).
  • Page 252 Users, Authenticated Users, and Administrators built-in users and groups. Procedure to set file and directory access permissions and inheritance in Windows: 1. Using a Windows client, map a drive to the SnapScale cluster, logging in as a user with change permissions for the target file or directory.
  • Page 253: Appendix C: Troubleshooting

    SnapScale X2 Node LEDs The SnapScale X2 has one network LED (Ethernet) and one system status LED on the Power Panel located on the right flange, along with a Power button and a Reset button. Each drive...
  • Page 254: X2 Led States

    SnapScale/RAINcloudOS 4.1 Administrator’s Guide C - Troubleshooting Drive Activity Drive Status Power Button Status Ethernet Reset The following tables describe the various states that may occur. X2 LED States Drive Status LED This is the oblong LED located on the center-right of each disk carrier.
  • Page 255: Snapscale X4 Node Leds

    This is the round LED located just below the Status LED on the right flange. Device State LED State Powered OFF green Link Up (SnapScale Powered ON) Solid Link Down Power Supply Status LED This is the LED located just above and to the right of the socket.
  • Page 256: Network Reset

    Network Reset NOTE: The reset button is only operational for Uninitialized SnapScale nodes (not part of a cluster). If an Uninitialized SnapScale node has been configured with incorrect network settings, the settings can be reset to the default values via the reset button. See...
  • Page 257: Performing System Resets Without Network Access

    You Have No Access to SnapScale via HTTP When trying to access the SnapScale via HTTP, the Web browser times out. However, the cluster can be accessed using the ping command or Windows Explorer. • HTTP and HTTPS are both enabled by default. Try typing HTTPS in the Web address rather than HTTP.
  • Page 258 Ensure that the Ethernet cable is connected securely to both the network port and the primary Ethernet port. Also, check to see that the Link light on the front of the SnapScale is lit (solid green). If the Link light is off, this is normally caused by a mismatch between the switch/hub and the Ethernet port on the SnapScale.
  • Page 259: Miscellaneous Issues

    Power to the SnapScale Is Unexpectedly Cut Off Due to a Power Outage Overland Storage recommends that you use an uninterruptible power supply (UPS) with the SnapScale. If you did not have a UPS attached to the cluster at the time of the power outage, do the following: 1.
  • Page 260: Phone Home Support

    257. Phone Home Support Once your SnapScale has been registered, Phone Home Support becomes available for use. Phone Home Support emails system logs and files that contain information useful for troubleshooting purposes to Overland Storage Technical Support. You can use the page to open a new case with technical support;...
  • Page 261 SnapScale/RAINcloudOS 4.1 Administrator’s Guide C - Troubleshooting Advanced Help If you have an open case and have entered the Case Number , clicking Advanced Support opens additional options for the phone home feature. These options provide the Properties ability to upload specific log files via FTP, which is sometimes necessary for the large logs the cluster can generate, and tech support may direct a user to use this for a particular case.
  • Page 262 SnapScale/RAINcloudOS 4.1 Administrator’s Guide C - Troubleshooting • Upload information about specific nodes Select one or more nodes to upload logs from them. Use the Select All Select options on the right as needed. None 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 263: Appendix D: Raincloudos Ports

    • Assist Network Filesystem (NFS) and SnapServer • SnapServer Manager Manager TCP & UDP SnapScale > Date/Time > Network Time Protocol (NTP) Advanced TCP & UDP Network > Windows/SMB netbios-ns NETBIOS Name Services used in Red Hat Enterprise Linux by Samba TCP &...
  • Page 264 SnapScale/RAINcloudOS 4.1 Administrator’s Guide D - RAINcloudOS Ports Port # Layer ROS Feature Name Comment TCP & UDP • Web Management https Secure Hypertext Transfer Protocol (HTTP). Interface • SnapServer Manager • SnapExtensions > Snap TCP & UDP Network > Windows/SMB microsoft-ds Server Message Block (SMB) over TCP/IP Network >...
  • Page 265 SnapScale/RAINcloudOS 4.1 Administrator’s Guide D - RAINcloudOS Ports Port # Layer ROS Feature Name Comment 1024 - TCP & UDP Network > NFS Dynamically allocated in runtime for user 65535 connections Network > FTP FTP (Passive) 10400455-002  ©2008-14 Overland Storage, Inc.
  • Page 266: Appendix E: Command Line Interface

    Appendix E RAINcloudOS includes a command line interface (SnapCLI) that is accessible through SSH. Using the CLI, users can access information about most of the SnapScale configuration parameters and perform configuration and maintenance functions without using the Web Management Interface or SSM.
  • Page 267: Snapcli Procedures

    - non-secure-http=(yes|no) Thus, the following command string: web set require-webview-auth=yes non-secure-http=no sets HTTP/HTTPS properties on the SnapScale cluster to require clients to authenticate in order to access the cluster and to disable non-secure HTTP access. SnapCLI Procedures Use these procedures to access and exit SnapCLI.
  • Page 268: Snapcli Commands

    Get the domains and their properties known to the SnapScale cluster domain list List the domains known to the SnapScale cluster email get Get email notification settings email set Set email notification settings event clear...
  • Page 269 E - Command Line Interface Command Description group set Change the properties of a local group history Print the history of commands typed into the SnapScale command line homedirs get Get Home Directory configuration information homedirs set Set Home Directory configuration information...
  • Page 270 Set volume quota limit & usage for a specific user reboot Reboot the SnapScale cluster securitymodel get Get the security model on a SnapScale Volume securitymodel set Set the security model on a SnapScale Volume share access delete Delete access permission of the specified user/group for the...
  • Page 271 SnapScale/RAINcloudOS 4.1 Administrator’s Guide E - Command Line Interface Command Description snapshot create later Create a new snapshot schedule snapshot create now Create a new one time snapshot to be run immediately snapshot delete Delete specified snapshot snapshot get Get snapshot properties...
  • Page 272: Scripts In Snapcli

    Edit an existing logical volume volume get Get a specific volume’s properties volume list List of the volumes defined on the SnapScale cluster volume write-cache Enable or disable write cache on a volume. web get Get current HTTP Web access settings...
  • Page 273 SnapScale/RAINcloudOS 4.1 Administrator’s Guide E - Command Line Interface SHARE=myshare VOLUME=VOL0 # usage: 'mkuser <user_name> <password>' mkuser() Create a User # if the user does not exist then create it if ! $CLI user get user-name="$1" > /dev/null 2>&1; then echo "Creating user '$1' ..."...
  • Page 274 SnapScale/RAINcloudOS 4.1 Administrator’s Guide E - Command Line Interface Create a Group # if the group does not exist then create it if ! $CLI group get group-name="$1" > /dev/null 2>&1; then echo "Creating group '$1' ..." $CLI group create group-name="$1" > /dev/null 2>&1 if [ $? -ne 0 ];...
  • Page 275 SnapScale/RAINcloudOS 4.1 Administrator’s Guide E - Command Line Interface if [ $? -ne 0 ]; then echo "Deletion of user '$1' failed." return 1 else echo "User '$1' does not exist." return 0 # usage: 'rmgroup <group_name>' rmgroup() Delete the Group # if the group exists then delete it if $CLI group get group-name="$1"...
  • Page 276: Master Glossary & Acronym List

    Master Glossary & Acronym List NOTE: This is a general Overland Storage glossary and acronym list. Not all items may be found in this document or be used by this product. 1000BASE-T 1000BASE-T (also known as IEEE 802.3ab) is a standard for gigabit Ethernet over copper wiring.
  • Page 277 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List Bus or Channel A common physical path composed of wires or other media, across which signals are sent from one part of a computer to another. A channel is a means of transferring data between modules and adapters, or between an adapter and SCSI devices.
  • Page 278 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List DHCP Short for Dynamic Host Configuration Protocol. A communications protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a computer network. Each system that connects to the Internet/intranet needs a unique IP address.
  • Page 279 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List Failover/Failback A combination of Failover and Failback. When a preferred path becomes unavailable, another path is used to route I/O until the preferred path is restored. In this case I/O will “fail back” to the preferred path once it is available again.
  • Page 280 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List Hot Swapping The ability to remove and add disk drives to a system without the need to power down or interrupt client access to filesystems. Not all components are hot-swappable. Please read installation and maintenance instructions carefully.
  • Page 281 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List Since these IQNs are rather unwieldy, initiators and targets also use short, user friendly names (sometimes called alias names or just aliases). iSCSI Short for Internet SCSI. iSCSI is an IP-based storage networking standard for linking data storage facilities.
  • Page 282 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List MD5 Algorithm MD5 is a way to verify data integrity, and is much more reliable than checksum and many other commonly used methods. Short for Management Information Base. A formal description of a set of network objects that can be managed using the Simple Network Management Protocol (SNMP).
  • Page 283 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List Short for Proof of Purchase. The number used to obtain a license key for an upgrade to third- party applications. Portal A target’s IP address together with its TCP port number used in iSCSI systems.
  • Page 284 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List Short for Server Message Block. A protocol for Windows clients. SMB uses the TCP/IP protocol. It is viewed as a complement to the existing Internet application protocols such as FTP and HTTP.
  • Page 285 SnapScale/RAINcloudOS 4.1 Administrator’s Guide GL - Master Glossary & Acronym List TCP/IP Short for Transmission Control Protocol/Internet Protocol. The basic protocol used for data transmission over the Internet. Trap A signal from a device informing an SNMP management program that an event has occurred.
  • Page 286: Index

    ACLs change process setting file-level permissions (Windows) changing Active Directory definitions and name resolution servers joining AD domain SnapScale interoperability with Active Users page CA Unicenter TNg add new drives capacity balance adding nodes Capacity Balancer adjusting snapshot space Capacity Balancer, see Data Balancer...
  • Page 287 SnapScale/RAINcloudOS 4.1 Administrator’s Guide Index contact information pop-up conventions, typographical customer support Groups creating local file-level access for GuardianOS specifications Data Balancer data import data protection tasks Data Replication Count hardware information pop-up date and time settings home directories defaults...
  • Page 288 SnapScale/RAINcloudOS 4.1 Administrator’s Guide Index power/unit status share-level permissions system/status supported versions understanding NFS backup Link Aggregation (802.3ad) NIS domains Load Balance (ALB) Node Number local groups Node Properties nodes adding default page Macintosh, supported OS versions Properties page for nodes...
  • Page 289 SnapScale/RAINcloudOS 4.1 Administrator’s Guide Index SnapCLI running scripts Quotas syntax defaults SnapExtensions deleting BitTorrent editing main page initial page mouseover icon search for usage Snap EDR usage calculation snapshot access shares snapshot share RAINcloudOS specifications snapshot space RapidRebuild snapshots reboot, setting up alert for...
  • Page 290 SnapScale/RAINcloudOS 4.1 Administrator’s Guide Index Tivoli NetView networking (SMB) tools security, joining troubleshooting active directory domain see also Active Directory typographical conventions see also Authentication Windows Active Directory setup Shares Uninitialized node workgroup environment Uninterruptible Power Supplies (UPS) workgroup, joining...

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