Troubleshooting - FOR-A MFR-1616 Operation Manual

8. Troubleshooting

If any of the following problems occur during operation of your MFR-1616 MFR-1616R / MFR-3216
/ MFR3232, proceed as indicated below to see if the problem can be corrected before assuming a
unit malfunction has occurred.
If the problem is not corrected by performing the procedures below, turn the unit off
and then on again. If this still does not correct the problem, contact your dealer.
Problem
No image output.
Unable to control
using the remote
control panel.
The secondary CPU is
active.
IMPORTANT
Check
Are there signal inputs to the video
input connectors?
Are cables properly connected for
the signal inputs?
Is the crosspoint set properly?
Is the LAN cable properly
connected?
Is the RU Info page in the
Web-based Control indicating
NG?
Are both MFR-LAN (CPU1) and
MFR-LAN (CPU2) properly
connected to the network?
(Check the cable and Ethernet
hub connections.)
If network connections are
properly made, turn unit power
OFF then ON again.
87
Remedy
Input video signals to the video
input connectors.
Connect cables properly.
Set crosspoints properly.
Properly connect the LAN cable.
Check the item that is indicated
as NG. However, if the Voltage is
indicated as NG, contact your
FOR-A agent. See the
Web-based Control Operation
Manual for details.
Connect both MFR-LAN (CPU1)
and MFR-LAN (CPU2) to the
network correctly.
Consult your FOR-A reseller if
the secondary CPU is still active
after restarting