Trouble Shooting; Power Cut; Reset; Network Problems - Webdyn home Installation Manual

11 Trouble shooting

Once you have finished the installation of the Webdynhome it is advisable to make a
final verification of all of the functions (sequences etc) that the product has been
installed to perform. Then you should file away all your configuration notes so that
they are readily available in the event of any required changes and most importantly
of all you should perform a system backup.

11.1 Power cut

In the event of a power cut, the Webdynhome configuration files are saved in system
memory that does not require any power to store the information, so no data will be
lost. In addition, there is a lithium battery that protects the system date & time.

11.2 Reset

If the system is blocked for more than 40 seconds for any reason, then it will perform
a hardware reset automatically. This procedure will not result in any data loss.
If the system does not "boot" (the blue LED is not lit), please contact your supplier.

11.3 Network problems

Data networks consist of many components and as such generally require the
intervention of a qualified networking specialist in the event of a problem. However, a
basic test to verify the low level connection mechanism is to use the PING command,
if the Webdynhome does not respond then contact a specialist.

11.4 External events

As with any electronic equipment the Webdynhome is not immune to being damaged
by external events such as lightning, voltage spikes etc. In the case of such an event
please follow your usual safety procedures.
Page 66