Recover A Forgotten Installers Password - Webdyn home Installation Manual

9.6.3 Recover a forgotten installers password

Since one of the keys to the security of the Webdynhome is the install users
password then this must be protected at all costs. However, this high level of secrecy
can sometimes result in the loss or failure to remember of the password by the
person who needs it. Without this, no administration procedures are possible on the
Webdynhome.
So Webdyn needed to provide a mechanism whereby the qualified system user could
recover a forgotten password, whilst at the same time protecting this same user
against illicit attempts at retrieving the password.
The solution proposed by Webdyn is the following :
1. The user wishing to recover the install user password sends an email to
support@webdyn.com
associated Webdynhome.
2. Webdyn generates a temporary security key code and sends this back
to the requesting user
c. The security key code is only valid during a limited period of time and
so the risk of illicit use is minimized.
The Getting user name/password button is
hit, followed by the reset of the
Webdynhome.
together with the serial number of the
Once the key code has been received it
must be entered in the key code field of
the connection parameters menu tab.
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