General Troubleshooting Information; Equipment Needed; Additional Assistance; Troubleshooting - Cisco Prisma II Installation And Operation Manual

General Troubleshooting Information

This troubleshooting information describes the most common alarms and gives
typical symptoms, causes, and items to check before contacting Customer Service.

Equipment Needed

You may need the following equipment to troubleshoot these modules.
Digital voltmeter

Fiber connector cleaning materials


Additional Assistance

If you need additional assistance, telephone one of our Technical Service Centers or
your local sales subsidiary. The chapter Customer Support Information (on page
105) contains a list of telephone numbers.

Troubleshooting

Refer to Troubleshooting Alarm Conditions (on page 104) to identify and correct
faults.
WARNING:
Avoid electric shock and damage to this product! Do not open the enclosure of this
product. There are no user-serviceable parts inside. Refer servicing to qualified and
skilled personnel.
78-4015908-01 Rev F
General Troubleshooting Information
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