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Prisma II 2.5G 2:1 bdr-I Receiver and
Prisma II Chassis Issue Technical
Bulletin
Overview
Customers using the Prisma® II 2.5G 2:1 bdr-I Receiver may experience
communication problems with the receiver when installed in a Prisma II Chassis
configured with an ID ending in 2 through 5.
Purpose
The purpose of this document is to inform users of the Prisma II 2.5G 2:1 bdr-I
Receiver, part numbers 4018935 and 4018938, of possible problems with the
receiver when used with chassis ID ending in 2 through 5. This technical bulletin
defines the issue and provides the corrective measures that should be taken by
qualified and skilled personnel.
Audience
This technical bulletin applies to system engineers, managers, and customers who
are responsible for operating or maintaining Prisma II equipment.
Qualified Personnel
Only appropriately qualified and skilled service personnel should attempt to
install, operate, maintain, and service this product.
WARNING:
Allow only qualified and skilled personnel to install, operate, maintain, and
service this product. Otherwise, personal injury or equipment damage may
occur.
Issue
It has been determined that the new Prisma II 2.5G 2:1 bdr-I Receiver has the two
chassis ID pins swapped on the main PCB resulting in the module not being able
to communicate with an ICIM or LCM when installed in a chassis configured with
an ID ending in 2 through 5. This issue was not observed with chassis IDs ending
in 0, 1 and 6-9.

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   Summary of Contents for Cisco Prisma II

  • Page 1

    ID ending in 2 through 5. Purpose The purpose of this document is to inform users of the Prisma II 2.5G 2:1 bdr-I Receiver, part numbers 4018935 and 4018938, of possible problems with the receiver when used with chassis ID ending in 2 through 5. This technical bulletin defines the issue and provides the corrective measures that should be taken by qualified and skilled personnel.

  • Page 2

    Overview Resolution For the units that exhibit this behavior, a software update has been made available to correct this issue. Refer to the Software Upgrade Procedure (on page 3). Safe Operation for Software Controlling Optical Transmission Equipment If this manual discusses software, the software described is used to monitor and/or control ours and other vendors’...

  • Page 3: Reference Documents

    FTP server that contains the current entire Prisma II software release. SOUP is a user-friendly application that allows users to perform software upgrades on Prisma II modules. The SOUP utility simplifies the software upgrade process by providing a graphical user interface (GUI) that requires little training and eliminates equipment downtime.

  • Page 4

    Pre-Work Procedure Pre-Work Procedure If the bdr-I modules to be upgraded are in a chassis ID ending with 0, 1, 6, 7, 8 or 9 (e.g., 01, 16, etc), then skip ahead to Procedure; otherwise, the following steps must be performed to make the bdr-I modules visible to the ICIM2. Making the bdr-I Module Visible to ICIM2 There are several ways to make the bdr-I modules visible to the ICIM2.

  • Page 5

    Upgrade Procedure Upgrade Procedure Verify that Prisma II chassis contains an ICIM2, and that the ICIM2’s domain contains the modules to be updated. Set up the RS-232 interface to the ICIM2. Note: this interface will be used to change and/or read settings such as IP address, gateway address, subnet mask, etc.

  • Page 6

    Upgrade Procedure Pinging the ICIM2 From the PC containing SOUP, ping the ICIM2. On the Windows desktop, select: Start -> Run. Type cmd and press Enter. Type ping xxx.xxx.xxx.xxx and press Enter where xxx.xxx.xxx.xxx is the IP address of the ICIM2. If the response is “Reply from xxx.xxx.xxx.xxx …”, then the connection is good.

  • Page 7

    Upgrade Procedure Downloading the New Firmware Double-click SOUPLauncher. Result: The following screen appears. ICIM IP: Enter the IP address of ICIM2 module.  User Name: Enter the username of valid account on the ICIM2.  Auth Level: 3  Setting Up the SNMP Connection Enter the appropriate SNMP read string.

  • Page 8

    Enter the IP address of the FTP server in the “FTP Host:” cell. Enter the FTP User and FTP Password for the account set up earlier. Enter the directory on the FTP server that contains the current Prisma II release files.

  • Page 9

    Upgrade Procedure Click Download + Activate. Result: The following screen or one similar appears. Click Start. 10 The new firmware should start downloading. Result: The following screen or one similar appears. 11 When the download(s) are finished, the firmware will be activated, and the module(s) will be rebooted.

  • Page 10

    Upgrade Procedure 12 Click Close. Result: The following screen appears after the modules have been successfully upgraded, and should reflect the new versions of the firmware just downloaded. 78-4032387-01 Rev C...

  • Page 11

    Setting Up An FTP Server Setting Up An FTP Server You may prefer to store and serve the firmware upgrade files on the same local computer on which you run the Transport System firmware upgrade utility. This can be done by installing FTP server software on the local computer and making the firmware upgrade files available from there.

  • Page 12

    Setting Up An FTP Server Select the appropriate use type and click Next to continue. Result: The User Creation screen appears. When it appears, create a user with the settings shown below. Create initial user: Yes (box checked)  Anonymous: Yes (box checked) ...

  • Page 13

    Setting Up An FTP Server Click Yes to continue with WAN IP auto-detection. Result: When auto-detection completes, the Network Configuration window appears. Review the checklist regarding router and firewall configuration requirements. Click Finish to complete the user setup and network configuration. Result: The Cerberus FTP Server main screen appears.

  • Page 14

    Setting Up An FTP Server Using Windows Explorer, examine the C drive, and check for the presence of a folder named “ftproot”. If the ftproot folder exists, open it and check that it contains a sub-folder named “dload”. If these folders do not exist, create the following folder structure: C:\ftproot\dload\ Restart the Cerberus FTP Server program.

  • Page 15

    Setting Up An FTP Server 13 If the folder “ftproot” already exists in the folder list for the selected user, go to step 15. Otherwise, continue with this step. a. Click the browse button in the “Root Directory for:” dialog box. Result: The Browse for Folder window appears.

  • Page 16

    Setting Up An FTP Server 15 Select the new ftproot folder and then click all of the check boxes in the Properties window so that all of the values read TRUE as shown above. Result: The ftproot folder is added to the root for the current user. 16 Proceed as follows: a.

  • Page 17

    Setting Up An FTP Server 19 Select the user named “Anonymous” in the Cerberus User Accounts window. Important: Make sure that the Is Anonymous checkbox in the Properties window is checked. 20 Repeat steps 13 through 18 to add the two folders to the root for user “Anonymous”, and click Close.

  • Page 18

    Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third party trademarks mentioned are the property of their respective owners.

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