Troubleshooting - Jura IMPRESSA C9 Manual Manual

1 Troubleshooting

Problem
Grinder is making a very
loud noise.
Insufficient foam is
produced when the milk is
foamed or milk sprays from
the cappuccino frother.
Coffee only comes out in
drips when it is being
prepared.
Water hardness cannot be
adjusted.
is displayed
FILL BEANS
although the bean container
has been filled.
FILL WATER TANK
displayed although the
water tank is full.
is displayed.
ERROR 2
Other messages
ERROR
are displayed.
Cause/Result
There are some foreign
bodies in the grinder.
The cappuccino frother is
dirty.
Coffee or pre-ground coffee
has been ground too finely
and is blocking the system.
The CLARIS plus filter
cartridge is activated.
The grinder is not yet
completely filled with
beans.
is The water tank float is
trapped.
If the device was exposed to
the cold for a long period of
time, it is disabled from
heating up due to safety
reasons.
–
Action
T Contact Customer Support in
your country. You will find the
telephone number in Chapter 16,
'JURA contact details'
T Rinse and clean the cappuccino
frother
(see Chapter 7, 'Maintenance –
Cappuccino frother').
Put the grinder on a coarser
T
setting or use coarser pre-ground
coffee (refer to Chapter 2, 'Preparing
and using for the first time –
Adjusting grinder').
T Deactivate the CLARIS plus filter
cartridge.
T Prepare a coffee speciality.
Descale the water tank
T
T (see Chapter 7, 'Maintenance –
Descaling the water tank').
T Warm up the device at room
temperature.
T Turn the IMPRESSA off at the
power switch. Contact Customer
Support in your country (see
Chapter 16 'JURA contact details').
1 Troubleshooting