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8 Display messages
Messages on the start screen
Message
FILL WATER TANK
EMPTY GROUNDS
TRAY MISSING
FILL BEANS
TOO HOT
If a maintenance programme is required (filter change, cleaning, descaling), the
the menu to navigate to the required maintenance programme to get started.
9 Troubleshooting
Problem
Insufficient foam is produced
when the milk is frothed or milk
sprays from the dual spout.
Coffee only comes out in drips
when it is being prepared.
There is dry ground coffee
behind the coffee grounds
container.
Grinder is making a very loud
noise.
or
is
ERROR 2
ERROR 5
displayed.
Other
messages are
ERROR
displayed.
E If you were unable to solve the problem, contact customer support in your country (see chapter '13 JURA contact details / Legal
information').
Cause/Result
The water tank is empty. You cannot prepare any
products.
The coffee grounds container is full. / The drip
tray is full. You cannot prepare any products.
The drip tray is not inserted correctly or is not
inserted at all. You cannot prepare any products.
The bean container is empty. You cannot prepare
any products.
The system is too hot to start a maintenance
programme.
Cause/Result
The dual spout is dirty.
The coffee is ground too finely and
obstructs the system.
The water hardness may not have been
correctly set.
The beans used are resulting in an
above-average volume of ground
coffee.
There are foreign objects in the grinder.
If the machine has been exposed to the
cold for a long period of time, heating
may be disabled for safety reasons.
–
Action
Fill the water tank (see chapter 5 'Daily operation –
T
Filling the water tank').
Empty the coffee grounds container and the drip tray
T
(see chapter 5 'Daily operation – Maintenance actions').
Fit the drip tray.
T
Fill the bean container (see chapter 3 'Preparing and
T
using for the first time – Filling the bean container').
Wait a few minutes until the system has cooled down.
T
dots on page 3 of the start screen will turn red. Use
n n
Action
Make sure the cover of the dual spout is correctly
T
fitted.
Clean the milk system in the dual spout (see chapter 7
T
'Maintenance – Cleaning the milk system').
Dismantle and rinse the dual spout (see chapter 7
T
'Maintenance – Dismantling and rinsing the dual
spout').
Set the grinder to a coarser setting (see chapter 4
T
'Preparation – Adjusting the grinder').
Perform descaling (see chapter 7 'Maintenance –
T
Descaling the machine ') and check the water hardness
setting in the menu.
Reduce the coffee strength or choose a finer grinder
T
setting (see chapter 4 'Preparation – Adjusting the
product settings') / (see chapter 4 'Preparation –
Adjusting the grinder').
Contact customer support in your country (see
T
chapter '13 JURA contact details / Legal information').
Warm the machine at room temperature.
T
Contact customer support in your country (see chapter
T
'13 JURA contact details / Legal information').
8 Display messages
19
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