Faults / Causes / Solutions - RED Compact 24 Use And Installation Manual

red

11. FAULTS / CAUSES / SOLUTIONS

CAUTION:
GUIDE FOR THE EXCLUSIVE USE OF
SPECIALISED TECHNICIANS.
CAUTION:
All repairs must be performed solely by a specialised
technician with the boiler switched off and the
appliance unplugged from the socket.
The operations marked in bold must only be
performed by specialised personnel.
The manufacturer will not be held liable and the
guarantee will not be valid if this condition is not
abided by.
FAULT
Pellets are not being
introduced into the
combustion
chamber.
The fire goes out or
the boiler stops
automatically.
The boiler operates
for a few minutes
and then shuts
down.
Faults / Causes / Solutions
COMPACT 24 BOILER
USE AND MAINTENANCE MANUAL
POSSIBLE CAUSES
1. The pellet tank is empty.
2. The auger has seized up
3. The auger geared motor is faulty.
4. Faulty circuit board.
1. The pellet tank is empty.
2. The pellets are
introduced.
3. The pellet temperature
sensor was triggered.
4. The door is not closed properly or
the seals are worn.
5. Unsuitable pellets.
6. Low pellet feed rate.
7. Combustion chamber dirty.
8. Outlet obstructed.
9. Pressure switch faulty or broken.
10. Smoke extraction motor failure.
1. Start-up phase not completed.
2. Temporary power failure.
3. Smoke duct obstructed.
4. Faulty or broken
sensors.
5. Igniter failure.
1. Fill the tank with pellets.
2. Empty the tank and free the auger.
3. Replace the geared motor.
4. Replace the circuit board.
1. Fill the tank with pellets.
not being 2. See previous fault.
3. Allow
safety completely then restart it; if the
problem persists, call for technical
assistance.
4. Close the door or have
replaced with original spares.
5. Change
recommended by the manufacturer.
6. Check the recipe and calibration.
7. Clean
according to the instructions in the
manual.
8. Clean the smoke duct.
9. Replace the pressure switch.
10. Check the motor and replace it if
necessary.
1. Repeat the start-up phase.
2. See previous instructions.
3. Clean the smoke duct.
4. Check
temperature
necessary.
5. Check
necessary.
Technical dept. - All rights reserved - Reproduction prohibited
Chapter
11
page
REMEDIES
the boiler to cool
the seals
to a type of
the combustion chamber
and replace sensors
and replace igniter
57
down
pellet
if
if