16-Faults/Causes/Solutions - RED COMPACT 18 Installation Manual

16-FAULTS/CAUSES/SOLUTIONS

CHECKING THE INTERNAL COMPONENTS
ATTENTION:
GUIDE FOR THE USE OF THE SPECIALISED TECHNICIAN ONLY
ATTENTION:
All repairs must be carried out exclusively by a specialised technician, while the boiler is completely cold and the
electric plug is disconnected. The operations in bold type must be carried out by specialised personnel.
The manufacturer will not be liable and the guarantee is invalidated if this condition is not respected.
ANOMALY
The pellets are not fed into the
combustion chamber.
The fire goes out or the boiler stops
automatically.
70
POSSIBLE CAUSES
The pellet hopper is empty
Sawdust has blocked the feed screw
Faulty gear motor
Faulty electronic board
The pellet hopper is empty
The pellets are not fed
The pellet temperature safety probe has
been triggered
The door is not closed properly or the
gaskets are worn
Unsuitable pellets
Low pellet supply
The combustion chamber is dirty
Clogged outlet
Faulty smoke extraction motor
Pressure switch broken or defective.
SOLUTIONS
Fill the hopper with pellets
Empty the hopper and remove the sawdust
from the feed screw by hand
Replace the gear motor
Replace the circuit board
Fill the hopper with pellets
See the previous anomaly
Let the boiler cool down, reset the
thermostat until the problem is resolved
and switch the boiler back on. If the
problem persists contact Technical
Assistance.
Close the door and replace the gaskets with
original ones
Change the type of pellets with those
recommended by the manufacturer
Check the flow of fuel following the instruc-
tions in the booklet.
Clean the combustion chamber, following
instructions in the manual
Clean the smoke duct
Check the motor and replace it, if necessary
Replace the pressure switch.